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Holiday Inn Express Hotel & Suites Cookeville

HIExpress.comUS$99*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Cookeville
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148 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Start your review of Holiday Inn Express Hotel & Suites Cookeville
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Erie, Pennsylvania
Reviewed 1 week ago

We were there for three days, the staff was nice and friendly. The rooms were big and homey. It's situated in a good area - close to food, Walmart and other shopping. Even a Dollar General Market (we have just regular Dollar General's in my home area). I couldn't get over how quiet the rooms were...sometimes in hotels/motels you can...

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Helpful?
Thank kittyeightpaws
Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I can't say enough about the staff at this hotel. We were there for my grandaughter's college graduation and asked if there was somewhere that we could have a family get together to celebrate her birthday and graduation. We were allowed to use the conference room and told we could use the breakfast area any time after 10am so the...

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Helpful?
Thank Patty H
About Hotel's Favourite Review
South Florida
Reviewed 4 weeks ago

The room and the facilities were really well done -- the whole place felt like new. The front desk service was great, as I was a late arrival. Only there for 1 night, but the hotel was perfect -- I would definitely recommend.

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Helpful?
Thank Meduno66
Appleton City, Missouri
Reviewed 9 April 2017

We had reservations for 3 rooms & when we walked in they had everything ready exceptionally fast & the guy at check in was very efficient & friendly. The rooms were clean with up to date furnishings & though the bed & pillows were comfortable, the bed wasn't the best we've had at HIE's. The kids were so excited to...

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Helpful?
Thank rannydef
HIEGSM01, Front Office Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thank you for the review. We are glad that you enjoyed the accommodations.

West Park, New York
Reviewed 21 March 2017 via mobile

We stayed in town for a volunteer event and chose this hotel. We had an executive suite, which was roomy enough for our family, as linens were provided for the couch. The beds were comfortable and the staff was helpful and pleasant. The only downsides we found were that the WiFi was spotty (I would have expected better for an...

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Helpful?
Thank MichMcCluskey
HIEGSM01, Front Office Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

We apologize for the Wifi issues you experienced during your stay. We have contacted the local provider to ensure all equipment is working properly. We hope you will stay with us again in the future.

Hilham, TN, United States
Reviewed 15 March 2017

The hotel was Clean, Quiet, and Comfortable. We had no issues with our room and the staff was friendly and courteous. I would stay here again. The hotel is close to area restaurants and shopping. Even though it is right off the interstate we could not hear any of the traffic noise.

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Helpful?
Thank Lorraine F
HIEGSM01, Front Office Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Lorraine, Thank you for the wonderful review. Our staff takes great pride in making sure that our guest enjoy their stay. We hope you will stay with us again in the future.

Richland, Washington
Reviewed 25 January 2017 via mobile

The furnishings are modern very roomy. The only problem we had was the desk clerk was very sick and he kept coughing and hacking while trying to help us. He cleared his throat many times. I wish sick people would stay home so we don't get sick. Hated to use his pen. Otherwise great stay.

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Helpful?
Thank Happy B
Reviewed 21 November 2016 via mobile

Second time trying to write this cuz wifi keeps crashing. Two weeks of this and i cant wait to leave here. The hotel i stayed at in Vietnam had better and faster wifi than here. Exercise room was terrible machines old and barely worked i couldnt use them treadmill belt slides when running on it (dangerous) and ski machine looked...

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Helpful?
Thank Aaron R
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Dear Aaron R, Thank you for choosing us and for sharing your experience. It is unfortunate to learn that you were not able to fully enjoy your stay due to the internet service and the condition of the equipment in the fitness center. I have forwarded your feedback to our hotel management to work on these points raised in your...

Bunker Hill, Illinois
Reviewed 2 November 2016

Beds were great, no lumps or bumps. Close to interstate and restaurants. Breakfast buffet was excellent. Large selection very clean and organized. Would definitely chose holiday inn express over other competitors.

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Helpful?
Thank dogloverof4
HIEGSM01, Front Office Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thank you so much for your Kind review of our property. I am pleased to hear you enjoyed your stay with us.We strive to make every guest stay a memorable one and hope you will visit us again in the future. Sincerely, Joseph Robles Guest service Manager

Texarkana, Texas
Reviewed 18 September 2016 via mobile

Met family members at this hotel for a weekend visit. Rooms were adequate - breakfast was basic. I just thought that staff could have been friendlier. Acted like they had never seen mixed - race couples. In fact, the whole city was not friendly. Won't stop here again.

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Helpful?
Thank Jennell I
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Dear Jennell I, Thank you for choosing us for your travel needs. I am happy that you found our rooms and breakfast adequate. However, please accept our sincerest apologies for any inconvenience the level of service you received may have caused you. I have forwarded your feedback to our hotel management to work on these points raised in your review...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Cookeville, Cookeville s premiere hotel, has the amenities certain to please any travelers needs. Amenities include refrigerators, microwaves, free high speed wired and wireless Internet access in every room. Relax in front of a 32 inch flat screen TV with full cable access on our pillow top mattress. Start each morning with a free hot breakfast and gourmet coffee. The Holiday Inn Express & Suites Cookeville is located at I-40 and exit 287 South of the Main Exit in Cookeville, a close drive to interstate drive the location of restaurant row. Holiday Inn Express & Suites, Cookeville is located close to Tennessee Tech University, Russell Stover Candy outlet, Sams Club, Moeller Marine Products, Cookeville Regional Medical Center, Cookeville Deport Museum, Cookeville Drama Center, and Burgess Falls State Park. Area attractions include Center Hill Lake, Dale Hollow Lake, Big South Fork National Park, Fall Creek Falls State Park, TN Aquarium Chattanooga a short drive and The Nashville Super Speedway. Stay smart at the Holiday Inn Express & Suites Cookeville the heart of the Highlands. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Cookeville

Address: 1228 Bunker Hill Rd, Cookeville, TN 38506-4015
Region: United States > Tennessee > Cookeville
Price Range: RM490 - RM739 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Cookeville 2.5*
Number of rooms: 27
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Cookeville
Holiday Inn Cookeville
Cookeville Holiday Inn
Hotel Style:
#6 Business Hotel in Cookeville
#8 Family Hotel in Cookeville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Cookeville staff and other travellers.
1 question
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8 days ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Cookeville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our 2nd floor room was very quiet, roomy and comfortable.”
601pattyh, 9 May 2017 | Read review
“Ground floor, close to lobby andbreakfast buffet”
dogloverof4, 1 Nov 2016 | Read review
“you will be happy staying here.”
bobky, 16 Sep 2016 | Read review
“They are building a newer hotel nearby so you might hear construction based on your room location.”
630DavidG630, 8 Jul 2016 | Read review
“upper floor”
85savannahw, 17 Jun 2016 | Read review
5 of 5
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US$99* /night
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Prices are for 1 room, 2 adults
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