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All reviewslighted mirrorgolf weekendfresh smellingrecommend this hotel to anyonethe entire hotelthird floorwell maintained and cleangreat place to stayfairfield gladefront deskhousekeeping staffdefinitely stay here againnice sizehome away from homebreakfast roomstaff was very friendly and helpfulcookies
Clean, good service, good bed and overall very good facility. One of the better Holiday Inns. Was remodeled in the past and tries very hard to maintain a good atmosphere. Checkin was smooth and trouble free. Breakfast was usual motel fare but above average in...More
I was attending a meeting at the hotel and needed to make copies. When I spoke to Daniel at the desk he could not have been more helpful! He was very pleasant to deal with. He is a great example of a caring employee.
Response from Joe B, General Manager at Holiday Inn Express & SuitesResponded 16 March 2018
I want to thank you for your review. Daniel is a true asset to our hotel. I will be sure to commend him for his helpful service. Thank you for sharing your comments, I hope we see you again!
Not quite a five star hotel without issues but my reasoning for 3 stars is as follows:
1. $3 military discount is a joke—I would prefer to stay at choice hotels they give a very generous discount to military but unfortunately the comfort suites down...More
Response from Joe B, General Manager at Holiday Inn Express & SuitesResponded 6 days ago
I apologize that your recent experience was not exceptional. We do offer two different military rates. One for active and one for veteran, both do require proof of eligibility at check in. Our active military rate is a per diem rate tied to...More
It’s the HIE properties in the smallest of towns which seem to amaze me the most. We once stumbled upon a property in an unlikely place which we later learned was voted Best in WORLD for several consecutive years. We’ve stayed at IHG properties around...More
Response from Joe B, General Manager at Holiday Inn Express & SuitesResponded 19 April 2018
While I do sincerely regret and apologize for the incident that occurred during your first night with us, I am grateful that the rest of your stay was excellent. I heard about what Daniel was able to do for you and I was...More
The place is bright and fresh. Rooms are nicely sized and very comfortable.
Housekeeping staff is very efficient and friendly.
Had an issue with checkin Jessica (I think) but the manager more than made up for her rudeness. The rest of the staff (every single...More
Response from Joe B, General Manager at Holiday Inn Express & SuitesResponded 25 April 2018
Thank you for your review! I am happy to hear that you enjoyed your stay with us. I will be sure to share your comments with our entire team.
I apologize again about the incident at check-in, I am glad that we were...More