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We stayed for a holiday weekend, and loved this property. This is a very small hotel, which I love. I hate spending half my time trekking from the parking lot down endless hallways to my room. Everything was perfectly clean, with nice linens, and lots...More
I wasn't able to book my room in advance, so when I arrived the only available king bed room with pet was $109. I assumed when the front desk clerk told me $40 for pet that was included in the price since I am an...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 2 weeks ago
Thanks for your stay and for being one of our IHG Rewards members! I certainly appreciate you taking the time to leave us feedback. I'm sorry that factors such as room condition and the quality of our sheets all contributed to negatively affecting...More
As we arrived at the holiday inn express in dandridge we were greeted very warmly by the front desk staff, as always at an IHG establishment, was explained the hours of breakfast, and we were off to our room.
The rooms are very clean and...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 13 December 2017
Thank you for leaving us a feedback. Providing excellent customer service and comfortable accommodation are some of the things we pride ourselves in and we appreciate your feedback. I am glad to know the you found the hotel wonderful, up to date, and...More
To say the least I was less than pleased with the state of the room we were assigned and the attitude of the manager when I spoke with her today. When we checked in and went to the room we found 3 separate clusters of...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 12 December 2017
Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about the level of service you have experienced during your stay. We apologize for any inconvenience this may have caused you. We would love to...More
US$82 - US$129 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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