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Holiday Inn Express Dandridge

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141 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Dandridge
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Showing 141: English reviews
Kusel, Germany
Reviewed 17 January 2016 via mobile

Not sure what to say....the hotel was very easy to get to, great parking for my truck and trailer(not a big rig). Our king room was plenty big. The shower and water pressure was something to be desired. The water didn't get that hot and to get hot water you had to figure it out. (The simple hot and cold...

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Helpful?
Thank SamanthaMc47
HIEDANDL, General Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for your recent visit with us in Dandridge. We do apologize that you had difficulty negating the water in your room. As for the morning attendant we will look into was on the desk that day and find out what the issue was. We do thank you for alerting us to this issue. We will also share your...

Chambersburg, Pennsylvania
Reviewed 31 December 2015

Nice people on the desk, clean rooms and good free breakfast. They know what a Holiday Inn Express should be and they deliver that. They have some pet friendly rooms and easy access to a field to walk your pet right behind the motel. We consider it one of our "go to" spots when traveling south.

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Helpful?
Thank 999Ksan
IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear 999Ksan, Warm greetings from Holiday Inn Express Dandridge, TN. Thank you for bringing your experience to our attention and I am glad to know that your stay went commendable. Thank you for noting our good breakfast selections and our clean rooms. I am also happy to hear that you were satisfied with the customer service delivered by our hotel...

Houston, Texas
Reviewed 3 December 2015

We stopped at the hotel because we were travelling with our pet. Surprisingly, they DO NOT have a designated pet relief area (that we could find) and not much grass for pets surrounding the hotel. The staff was very friendly. Room was average.

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Helpful?
Thank HCarol2015
IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear HCarol2015, Thank you for taking the time to review our property. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. I appreciate your kind remarks about the staff, however, it sounds like you were let down by the lack of designated pet area. Please accept my sincere apologies for any inconvenience this...

Charleston
Reviewed 26 November 2015

When I arrived, it seemed that everyone chose to arrive at once, but Alesha took care of everyone quickly and efficiently. The room was comfortable, flat screen TV, nice sheets and clean. Breakfast was typical HIE...mostly carbs, sugar. Alesha checked me out in the morning...no problems. I would stay here again.

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Helpful?
Thank muchfuntravelin
Goodrich
Reviewed 19 November 2015

The rooms are very clean, the bed was extremely comfortable, the bed had full size pillows instead of the small pillows like most hotels. We booked a jacuzzi room, check in and check out was quick. The staff is friendly. the breakfast was fantastic, with alot of choices. Our room had a refrigerator, microwave and coffee maker. the lobby also...

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Helpful?
Thank George/ Betty B
Waltham, Massachusetts
Reviewed 18 November 2015

We stayed here and it was not up to the normal standards of IHG. We had a smoke free room but f you are allergic or have issues with smoke not the place to stay. The hallways reeked of smoke. The breakfast buffet was weak: the juices were watered down, several items they were out of (bagels, hard boiled eggs,...

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Helpful?
Thank James F
IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear James F, Thank you for being our guest and for taking the time to write your review. We are delighted to read your kind endorsement of our location and glad that you found our staff to be friendly and helpful. However, we apologize if we were not able to deliver a good breakfast experience during your stay. The feedback...

Ormond Beach
Reviewed 14 November 2015 via mobile

The Holiday Inn Express in Dandridge, TN was a great place to stay. The rooms were very clean the staff was helpful and the breakfast was wonderful. It's only about 25 mile from Pigeon Forge! We went into Pugeon Forge for dinner and and a show and it was no problem getting back to HIE as its right off of...

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Helpful?
Thank Benny P
Manasquan, New Jersey
Reviewed 19 October 2015

A smoke free room is not truly smoke free when its on the smoking floor. Didn't ever think this was an option. For a non smoker who can't stand the smell of smoke,the smell was awful, even the pillows smelled. By the morning I felt sick, my sinuses were all clogged up. Unfortunately there were no other rooms available. One...

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Helpful?
Thank KimFitch
IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear KimFitch, Thank you for taking the time to write a review of our hotel. It is regrettable that you were not able to enjoy your past stay with us. Please allow me to follow-up on these concerns. I have sent you a private message in an effort to obtain additional information. I look forward to your response and have...

Reviewed 18 October 2015

We stayed here two nights and it was awful. The front desk people were nice, but not helpful. We got placed in a first floor room, even though I had requested a top floor room, I was told this was all they had, but I could come by first thing in the morning and change rooms if I wanted to....

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Helpful?
Thank JodiInNashville
IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear JodiInNashville, We noticed your review regarding the Holiday Inn Express Dandridge, TN. We are reaching out to you on behalf of InterContinental Hotels Group or IHG, representing the Holiday Inn Express brand. We appreciate you bringing your concern to our attention and apologize for any inconvenience you may have experienced. We have documented your comments under reference number 97506861...

Arkansas
Reviewed 13 October 2015

It was late and this was our only choice. The best thing I can say about this place is that it was clean and the bed was fairly comfortable. I know that's very important but, everything else was just ok. It certainly is not an upscale hotel, but if you're looking for a place to take a shower and get...

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Helpful?
Thank MrsSDG
IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear MrsSDG, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located at the foothills of the Great Smoky Mountains, in Historic Dandridge, the newly renovated Holiday Inn Express Hotel offers relaxing, affordable accommodations. Whether traveling for business or pleasure, this 61 room, 3 story hotel offers a variety of room types to fit every family's budget. The area has many spectacular views and attractions. The Great Smoky Mountains can be seen from our hotel and beautiful Gatlinburg along with Pigeon Forge are close by. Nearby golf courses and Douglas Lake are just a few samples of our many area attractions. The Holiday Inn Express in Dandridge is committed to providing efficient service flavored with a dose of Southern Hospitality sure to please even the most seasoned traveler. We welcome individuals, families, and groups of various sizes. Our hotel also has rooms set aside for our guests who are traveling with pets. We have ample parking and can accommodate buses. At the Holiday Inn Express in Dandridge, you will check in as a guest and depart as a friend, so come Stay Smart with us. ... more   less 

Additional Information about Holiday Inn Express Dandridge

Address: 119 Sharon Drive, Dandridge, TN 37725
Region: United States > Tennessee > Dandridge
Price Range: RM366 - RM589 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Dandridge 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Dandridge Hotel Dandridge
Holiday Inn Dandridge
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Dandridge staff and other travellers.
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Questions? Get answers from Holiday Inn Express Dandridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call first to find out where they stand on renovations.”
 of 5 bubbles utoometoo, 26 Oct 2016 | Read review
“Once remodeling is done 3rd floor would probably be best choice”
 of 5 bubbles prettypuzzled, 6 Oct 2016 | Read review
“Stay off the third floor is you are a non-smoker. Reeks of cigarette smoke.”
  • No smoke alarm. Fire code violation.
 of 5 bubbles aerocrag, 23 Jul 2016 | Read review
“Check if A/C works before maintenance personell goes home”
 of 5 bubbles Doc523, 21 Jul 2016 | Read review
“Run away, run away!”
 of 5 bubbles Badtzmaru2015, 19 Jun 2016 | Read review
5 of 5