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Holiday Inn Express Dandridge

166 reviews
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Traveller (55)
Room & Suite (43)
Dining (7)
Overview
  • Excellent21%
  • Very good26%
  • Average18%
  • Poor14%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (166)Write a Review
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All reviewsihg memberfree breakfast in the morningfell asleepnice linenscleaning stafffloor roomlots of pillowsrooms were very cleaneasy accessfamily membersdesk clerkplumbingpantryinterstategassmokiesinns
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31 - 35 of 165 reviews
Reviewed 26 October 2016

This hotel is under complete renovation so not all rooms are available. However, the staff--especially Jessica--will make whatever accommodations they can to assist you. Jessica was absolutely terrific in adjusting room accommodations when we didn't have reservations as we couldn't find anything farther south due...More

Thank utoometoo
Reviewed 18 October 2016

I booked a room at this hotel for 5 nights when my family had to evacuate from Hurricane Matthew. It said it was pet friendly. Upon arrival we were informed that they were pet friendly but not for cats. We had 2 cats with us....More

Thank QuadTB
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 5 November 2016

Dear QuadTB, Thank you for posting a candid feedback for our hotel. I was concerned to see that you were not impressed with our property due to their pet policy. I would like to apologize for any inconvenience this issue may have caused you. Rest...More

Reviewed 18 October 2016

Please DO NOT stay at this hotel. It is not worth it. I have stayed at many many IHG properties (Holiday Inn Express, Crowne Plaza, Candlewood Suites, Staybridge Suites, etc.) and this is the worst one I've EVER stayed in. The 3rd floor is not...More

2  Thank squeege777
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 2 November 2016

Dear squeege777, We appreciate that you took the time to review our hotel. Please accept our sincerest apology for the experience you had with the room you received and the service and response you had from our staff fell below your expectations. We have sent...More

Reviewed 7 October 2016 via mobile

We are staying at this hotel and I'm not sure if I should be here. They are renovating it and the smell is awful. They said our room is completely done but the number to our room is penciled on the wall (no wallpaper or...More

1  Thank ElizaBill
Response from HIEDANDL, Front Office Manager at Holiday Inn Express DandridgeResponded 10 October 2016

Thank you for sharing your thoughts with us about our hotel. We are in the process of renovating our entire property which is why the hallway had no wallpaper. This is not an easy process and cannot be done all at once. Along with the...More

Reviewed 7 October 2016

When we pulled up to the hotel it was almost like there was no one around. That was the first red flag we got. Once we got in and started talking to the lady at the front desk she told us that the wifi was...More

1  Thank prettypuzzled
Response from HIEDANDL, Manager at Holiday Inn Express DandridgeResponded 10 October 2016

Thank you for taking the time to let us know how your stay was with us . I apologize that you were unhappy with your stay. Our tech support worked diligently to keep the internet up and running during the storm that affected our carriers...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$83 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (43)
Dining (7)
Pool & Beach (6)
Questions & Answers
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Room Tips
"Of course any room that is at the end of the hall will be most suitable for quiet."
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"Make sure it is in one of the renovated areas. If possible ask to see the room before committing."
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"I prefer lower floor, and stayed in 118, right off the lobby. Easy access and no excess noise. Nice big..."
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"Call first to find out where they stand on renovations."
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