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Comfort Inn

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627 Reviews from our TripAdvisor Community

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Showing 627: English reviews
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Reviewed 3 weeks ago via mobile

Eliminating a bed and adding a couch and tv 3 feet from the other tv and charging more than a standard room with 2 beds. Does not a suite make. Bed was comfortable. Bathroom cramped. Been traveling for 2 weeks worst room highest price. Stay at the Bymont next door.

Thank William F
Toronto, Canada
Reviewed 20 November 2016 via mobile

This is a nice hotel . The beds are great and the room very clean . Staff where very friendly . The swim pool is a salt water pool. They have a pancake machine and also a waffle maker. The only thing I was disappointed is that the same hot breakfast with biscuits and gravy scramble eggs and sausage was...

1Thank Aaron Z
About Hotel's Favourite Review
Little Rock, Arkansas
Reviewed 4 weeks ago

Stayed here for a trip to Nashville. This place was not so great. The room was too small, they charged too much for a rollaway bed, and the A/C was set at a minimum of 76°F. In the South. We want relief from heat, not heat that's not quite as hot but is still hot. I think it was colder...

Thank iambobbytwix
Reviewed 16 March 2017

In town for 2 night for a sporting tournament. Front desk worker was friendly and check in was fast. Upon entering the room. I noticed the door to be quite old and painted an awful brown color. Inside the room looked like the carpet was fairly new. The bathrooms, however, were down right scary. The caulking was peeling and moldy....

Thank Vanessa B
Elkhart, Indiana
Reviewed 3 March 2017

We have always stayed at Comfort Inns. What a surprise when we found out that the Comfort Inn we had stayed at the previous year had switched buildings with The Baymont Inn next door. I don't understand, because it was indeed a step down for Comfort Inn. When you open the door to your room, you are standing at the...

Thank Neill B
Reviewed 28 February 2017

We stayed here on Friday night, February 24, 2017. In town for a sporting tournament. I wrote to the GM about my issues, with no response. The stay was aligned with numerous issues. First off the door keys would not work. I had to return to the front desk twice after trying the keys. Then the front desk person went...

2Thank Beth W
Reviewed 13 January 2017

I have to start by saying that Comfort Inn has been my "go to" lodging brand when on road trips. I have always found them to be exceptional in their attention to details which makes them stand out compared to other brands in their price range. However the Franklin TN Comfort Inn was a disappointment as soon as we pulled...

1Thank GGPops
Nahant, Massachusetts
Reviewed 3 January 2017

Pleasant hotel in a good location. Breakfast was fine and the furnishings were very satisfactory. We added a second night to our reservation after a negative experience at a Nashville location. The staff was most pleasant and we enjoyed a good stay.

Thank jackd_10
Notasulga, Alabama
Reviewed 12 December 2016

Please never stay at this hotel if you want to enjoy your visit. We were in Franklin for the weekend. We had no tv the entire stay, Friday through Sunday. We were constantly being told that calls were being made to cable company. We left Sunday and there was still no tv. Our refrigerator didn't work, we informed the front...

2Thank mamachaki
Madison, Alabama
Reviewed 8 December 2016

Enjoyed the Thanksgiving weekend at Comfort Inn, Franklin, TN. The staff including maid service was GREAT! Ideal location for food and shopping. The area seemed safe. Will come back again and refer family.

1Thank Marcia F

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Comfort Inn

Address: 4202 Franklin Common Ct, Franklin, TN 37067-4040 (Formerly Baymont Inn and Suites Franklin)
Region: United States > Tennessee > Franklin
Price Range: RM471 - RM757 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Franklin Hotel Franklin
Holiday Inn Franklin
Franklin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
4 questions
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Questions? Get answers from Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
  • Mildew around tub
  • mildew in window
  • Door Frame in bathroom
  • behind toilet
jenk61, 5 Nov 2016 | Read review
“Top floor is pretty quiet - we were about 4 rooms away from the elevator”
Endinsight, 22 Sep 2016 | Read review
“Noise level was not as good as in other Comfort Inns we have stayed in so not sure choosing a certain room would do any good.”
lvdwd, 22 Jun 2016 | Read review
“Maybe a room on the top floor would eliminate the noise from others when showering or bathing.”
frankk708, 13 Jun 2016 | Read review
“third floor may have a nice view.”
JimSr08, 1 Jun 2016 | Read review
5 of 5