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    Franklin Marriott Cool Springs

    700 Cool Springs Blvd, Franklin, TN 37067-2696
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    03/09/2017 04/09/2017
    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$192/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    US$159
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    Traveller (70)
    Room & Suite (27)
    Dining (13)
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    Overview
    • Excellent41%
    • Very good34%
    • Average15%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (499)
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    There are newer reviews for Franklin Marriott Cool Springs
    See the most recent reviews

    121 - 125 of 496 reviews

    Reviewed 20 April 2016

    I attend an annual meeting at this property. For several years, this property was in need of updating the rooms, the restaurant, the bar and the meeting spaces. Well, when I arrived this weekend, they have completed a $15M update. Surprise. Yes, the carpeting, the...More

    Thank AwayForBiz
    Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 21 April 2016

    AwayForBiz, I sincerely appreciate you taking time to share your comments regarding your recent stay. It is disappointing to read your dissatisfaction and I am sorry you did not enjoy your experience. While we strive to meet the needs of all travelers, occasionally we fall...More

    Reviewed 18 April 2016 via mobile

    The hotel and convention center are close to shopping and restaurants. The staff was very friendly and helpful. The room was clean and well appointed. They had very modern furnishings. Everything we needed was right there. The restaurant had a good buffet breakfast.

    Thank Foxtrot-BandB
    Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 10 May 2016

    Foxtrot-BandB, Thank you for sharing your positive remarks regarding the Franklin Marriott. We are happy that you enjoyed the hotel amenities and the staff. We look forward to your next visit! Sincerely, Michael S.

    Reviewed 12 April 2016

    Room was nice, though they only had 2 doubles when I was by myself. Had a lower rate through a conference and thank goodness because not worth full rate. Has a modern look to it. Fitness center was nice also. My only real complaint was...More

    Thank Russell J
    Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 13 April 2016

    Russell J, Thank you for posting your review of the Franklin Marriott. We strive to deliver excellent service and product for each of our guests and I apologize for the noise you encountered. We appreciate our guest's feedback and will use your input when making...More

    Reviewed 8 April 2016

    This is truly one of the most interesting hotels I have stayed at in a very long time. Having said this, there are both very well-executed ideas here and also several very poorly-executed ideas at this hotel. Let's begin...first of all the place is pretty...More

    Thank cletterly
    Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 13 April 2016

    cletterly, Thank you for taking time to share your critique on our newly renovated hotel. I appreciate the positive comments as well as the areas of opportunity. I will certainly share this review with our designers as it will help them on future projects. Our...More

    Reviewed 5 April 2016 via mobile

    This is a very sad review to write, but as a lifetime platinum member I feel like my favorite hound dog just got run over. This was at one time one of my favorite 5 Marriott's in the entire country, then it got remodeled by...More

    Thank Elisha K
    Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 6 April 2016

    Elisha K, I am very disappointed to read your review and apologize that you do not care for the renovation. While the seating zone was intended to be a more relaxing, comfortable area to work, it has not been well received. Therefore, we have ordered...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$168 - US$346 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Franklin
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 300
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Travelocity, Cancelon, Orbitz, TripOnline SA, Hotwire and getaroom.com so you can book your Franklin Marriott Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Franklin Marriott Cool Springs Hotel Franklin ,
    • Marriott Franklin
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    Traveller (70)
    Room & Suite (27)
    Dining (13)
    Pool & Beach (2)
    Hotel & Grounds (65)
    Business Centre & Event Rooms (7)
    Bathroom (5)
    Nearby
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    19.59 km away
     
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    17.97 km away
     
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    9.30 km away
     
    Nearby Restaurants
    Tupelo Honey
    278 reviews
    .47 km away
    Jonathan's Grille
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    .96 km away
    The Puffy Muffin
    88 reviews
    .89 km away
    Bonefish Grill
    166 reviews
    1.04 km away
    Nearby Attractions
    Kings Entertainment Cool Springs - Franklin
    61 reviews
    1.10 km away
    Carmike Cinemas
    40 reviews
    1.60 km away
    The Draft Room at Kings
    22 reviews
    1.10 km away
    Drake's Cool Springs
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    1.32 km away
    Ask a question
    Questions & Answers
    TsukinoPrincess
    4 October 2014|
    AnswerShow all 8 answers
    Response from Michael S | Property representative |
    TsukinoPrincess, Rollaways are complimentary. Also if you would like to request a fridge please contact us directly, at (615) 261-6100. They are available on a first come first serve basis, we will try our best to get a... More
    0
    Votes
    Room Tips
    "All rooms are quiet"
    Read review
    "I liked the courtyard view. Not sure about the other side."
    Read review
    "Aski for a room near the elevator....less walking"
    Read review
    "We had a very quiet floor"
    Read review
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