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Hyatt Place Nashville/Franklin/Cool Springs

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#10 of 23 Hotels in Franklin
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Hyatt Place Nashville\/Franklin\/Cool Springs
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408 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Nashville/Franklin/Cool Springs
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Showing 406: English reviews
Reviewed 12 October 2016 via mobile

We were very comfortable at this hotel. The rooms are cozy and clean. The staff was helpful and friendly. The shower was fantastic. The location was ideal. We didn't have to pay downtown Nashville prices for a nicer hotel stay. We even checked out downtown Franklin per our front desk staff's suggestion and fell in love with it. We have...

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Helpful?
Thank Shelby B
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel. It's always nice to hear that we have cozy, clean rooms and a friendly, helpful staff! I think Franklin is a fantastic area for both locals and visitors, so I'm glad you got to check it out and that you seem to agree! Thank you for choosing Hyatt...

Columbus, Ohio
Reviewed 9 October 2016

Enjoyed our stay for a family wedding; between all of us we had 5 rooms and every had only nice things to say. The breakfast had lots of good choices (cold and hot). Lots of places to sit for all of our family members to enjoy their meal.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Donna W
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to review your stay at our hotel! And thank you so much for the kind words! I'm happy you enjoyed our variety of breakfast options and that you found the stay enjoyable overall. I hope it made your wedding celebration weekend that much better! Thanks again for your review and...

Charlotte, North Carolina
Reviewed 7 October 2016

Friendly staff, clean room, beds are so comfortable. This is always my choice when in Franklin. The staff goes over and above to make you feel right at home. Always greated with a smile. I would always choose this as my first choice. And the breakfast that is included it fantastic too.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank dlcohe
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! We are very happy to be your first choice in Franklin, and thank you for saying so! It's always great to hear that our staff is friendly. I'm glad they made such an impression on you! And it's always nice to hear that our rooms are clean and...

Jeffersonville, Indiana, United States
Reviewed 6 October 2016

We have stayed at this Hyatt Place several times and each time is better. The staff is amazing, breakfast wonderful and the fact that on a Sunday night we didn't want to go out to get anything to eat, we were able to order chips and dips and watch football. Looking forward to the next time we stay there.

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Helpful?
Thank Tammy W
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel, and thank you for coming back again and again! It's great to hear that you enjoy our breakfast offerings as we are constantly revamping and trying to offer more variety. And it's fantastic to hear that our staff made such an impression on you! Finally, I must agree...

Birmingham, United States
Reviewed 5 October 2016

Family weekend here. Busy place, weddings, local guitar player entertaining in evenings, clean, good parking. Easy access to shopping and wide variety of eating establishments. Shopping and all services you might need near by. Need a car, can't walk to any, although they are close. No problem stay. There is an extended stay America right next door and a car...

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Helpful?
Thank James B
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank for taking the time to review your stay at our hotel! I'm happy to hear that you found us clean and conveniently located! There certainly is a lot to do in the area and I'm glad it was easily accessible for you. And yes, we tend to be quite the busy place on the weekends!...

Science Hill, Kentucky
Reviewed 4 October 2016

Hotel was convenient to downtown Franklin, where our events were taking place. Our family booked 4 rooms and was very satisfied. The front desk staff was I think the friendliest group of people I have ever experienced in a hotel!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank KathyJ50
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! I'm glad you found our location to be convenient, and it's fantastic to hear that our staff made such an impression on you! We've got a full-property renovation coming up that we're very excited about. Come back to see our new digs in the coming months! Thanks again...

Gray, Tennessee
Reviewed 4 October 2016

We had a great Weekend here in cool springs. Everything is very close and convenient. The staff was very friendly and eager to help. They took the time to look at you and communicate with you The rooms were very clean. We will be staying here again.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Danny H
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to review our hotel! It's always great to hear when our staff are friendly and helpful, and I'm glad you found our location to be convenient. There certainly is plenty to do in the area! Throw in a clean, comfortable room and you've got a happy guest and a happy...

Clarkston, Michigan
Reviewed 1 October 2016

Review collected in partnership with Hyatt Hotels
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Thank Evelyn C
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Leonia, NJ, United States
Reviewed 29 September 2016

Review collected in partnership with Hyatt Hotels
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Thank David W
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Franklin/Cool Springs, United States
Reviewed 28 September 2016

We stayed 2 nights while attending a family wedding in Franklin. Many family members were staying at this Hyatt and we all had a good time. It was comfortable, clean and the staff was very helpful & friendly. Some of the staff was outstanding in their treatment of guests and helpfulness. I would recommend the hotel and can recommend the...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Randall R
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! It's nice to hear that you enjoyed your stay. It's always fun when lots of family/friends are staying in the same place for a happy occasion! I'm glad you found the hotel clean and comfy, and it's GREAT to hear that our staff made such an impression on...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Nashville/Franklin/Cool Springs

Address: 650 Bakers Bridge Avenue, Franklin, TN 37067
Region: United States > Tennessee > Franklin
Price Range: RM611 - RM1,035 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Nashville/Franklin/Cool Springs 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Hyatt Franklin
Franklin Hyatt
Hotel Style:
#7 Romantic Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Nashville/Franklin/Cool Springs staff and other travellers.
3 questions
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Questions? Get answers from Hyatt Place Nashville/Franklin/Cool Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got a room on the first floor and was so quiet.”
 of 5 bubbles TammyW109, 5 Oct 2016 | Read review
“There are a few lower floor rooms which are convenient and closer to everything.”
 of 5 bubbles Holiday_Maker49022, 22 Sep 2016 | Read review
“Hotel is a 5 story building - higher rooms tend to be more quiet.”
 of 5 bubbles justme011, 23 Aug 2016 | Read review
“Any floor other than the first.”
 of 5 bubbles GreenLakerGA, 13 Jul 2016 | Read review
“Convenient to interstate and local activities but no great views.”
 of 5 bubbles brianrshaw56, 30 Jun 2016 | Read review
5 of 5