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Courtyard Franklin Cool Springs

Expedia.comUS$139*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Franklin Cool Springs
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291 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Central Florida, Florida
Reviewed yesterday NEWvia mobile

I taught a class here and spent the night. I found the whole process of logistics and the class was great. The set the room up perfectly. The food was fantastic. I would use this property again! I found it convenient to the highway. And Joy did a great job taking care of my every need.

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Helpful?
Thank BowserJournal
Reviewed yesterday NEW

We were in town for a business/family outing. I had a business meeting on Friday and my son was attending a football camp on Saturday and Sunday. We had a late arrival, but the receptionist checked us in and welcomed us with a smile. Our room was very clean. We needed to bother them for an extra blanket but it...

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Helpful?
Thank J S
Dallas, TX
Reviewed 2 weeks ago

Stayed at this Courtyard last night. Rate was over $300/night with tax. I liked the room but the front desk service was disappointing. Here are a few examples: we had three of us from the same company and there were no king beds available (they generated almost $1,000 in revenue and could not accommodate). We asked for a single color...

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Helpful?
1Thank World_Hiker_Dallas
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear World_Hiker_Dallas, Thanks for the feedback. We will certainly keep this in mind for future requests and look for ways to improve our efficiency for similar requests. Hopefully despite this inconvenience the rest of your stay was enjoyable and we hope to see you on your next visit. If I can assist in any other way please do not hesitate...

Sarnia, Canada
Reviewed 2 weeks ago

My husband and I stayed here for a week while I was taking a course nearby. The hotel is in a great location: a short drive to nashville and plenty of food & leisure activities nearby! Hotel was clean, staff was friendly, and the room was nice.

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Helpful?
Thank J_D24_11
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear J_D24_11, Thank you for your recent review of the Courtyard by Marriott Franklin Cool Springs! We are so glad to hear that you and your husband had an enjoyable stay and enjoyed the area. We hope to see you on your next visit to Franklin! Best Regards, Abbey

Granby, Connecticut
Reviewed 2 weeks ago

I was here on business, the hotel is neat, clean has a refrigerator, desk, great bed! A lot of shops restaurants close by. Nice walk to work. Area scenic, pretty. Close to highway and easy to get to Nashville.

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Helpful?
Thank lizy888
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear lizy888, Thank you for your review of the Courtyard by Marriott Franklin Cool Springs. We are so glad you enjoyed your stay and the surrounding area. We hope to see you again soon! Best Regards, Abbey

Florida
Reviewed 3 weeks ago via mobile

We stay at Marriotts all the time and favor them over others. This hotel had clean beds which were comfortable but lacked in other areas. The floor in the bathroom was visually dirty, the sink had smudges like it was wiped but not really cleaned throughly. We had no shampoo in the room but did have a conditioner. The outlet...

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Helpful?
Thank T V
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear T V, Thank you for your recent review of the Courtyard by Marriott Franklin Cool Springs! I want to apologize for the issues you had during your stay and also reassure you that these will be addressed with the team. We hope to make it up to you on your next trip to Franklin. If you have any further...

Denver, Colorado
Reviewed 4 weeks ago

This is a well maintained, new-looking hotel with an excellent staff (esp. Nick, who is so exuberant, it is hard to not be in a good mood around him). The area has a few restaurants and offices. It feels very safe to take a late night walk. The restaurant is convenient to pick up a coffee, but the drinks (even...

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Helpful?
Thank walkinwood
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear walkinwood, Thank you for your recent review of the Courtyard by Marriott Franklin Cool Springs! I am so glad to hear that the staff provided excellent customer service and I will definitely let Nick know the kind words you said. We hope to see you on your next visit to Franklin! Best Regards, Abbey

decatur
Reviewed 15 April 2017 via mobile

We will certainly stay at this hotel again. This is a wonderful hotel, as Courtyard Hotel always are. The room was clean and extremely comfortable. The coffee maker in the room did not work and I mentioned that when checking out. The very lovely person at the desk took me right over to the their Starbucks and got a hot...

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Helpful?
Thank janelwright
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Janelwright, Thank you for your recent review of the Courtyard Franklin Cool Springs! We are so glad to hear you enjoyed your stay and the accommodations were comfortable! I want to apologize about the coffee machine not working in your room - but am very glad that our front desk agent was able to get you a Starbucks coffee...

southeast
Reviewed 11 April 2017

Stayed for the weekend for my daughter's soccer tournament. Reserved a suite near the corner. Hotel and room were clean and nice. But staff from the manager who checked us in, to the housekeeping and team running the bistro were all great. Wonderful location within walking distance of restaurants and bars. one of my favorite Courtyard's to have visited. People...

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Helpful?
Thank Mtnbrookie
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Mtnbrookie, Thank you so much for your recent review of the Courtyard Franklin Cool Springs! I am so glad to hear you had a great experience and that the staff provided excellent customer service. I will make sure to pass along the great review. We hope to see you again on your next trip to Franklin, TN! Best Regards,...

Runcorn, United Kingdom
Reviewed 23 March 2017 via mobile

Stayed a full week , great customer service, rooms very clean and very large , huge Tv , coffee maker , iron and ironing board , local restaurants very good Unless you drive you will have to take cabs everywhere (use Uber) Would definitely go back

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Helpful?
Thank cheshirewayne
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear cheshirewayne, Thank you for reviewing the Courtyard Franklin Cool Springs for your most recent visit! We appreciate your feedback and glad you had a great experience while staying with us. We look forward to your return! Best Regards, Abbey

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Located just outside Nashville off of I-65 in the scenic countryside of Williamson County, Courtyard Franklin Cool Springs is ideal for business or leisure travel. Our Franklin, TN hotel is a short drive to downtown Nashville, area corporations, shopping and recreational activities. Perfect for Franklin vacations or business trips, the Courtyard Franklin Cool Springs offers spacious rooms with luxurious bedding, flat-screen HDTV, free wireless Internet and refrigerators. Stay fit with our on-site fitness center featuring Cybex cardio equipment and dumbbells. Rejuvenate in our indoor pool and whirlpool. And, relax in the evening at our lobby bar with a coffee or cocktail. Our hotel near Nashville is perfect for weekends in Franklin, corporate travel and fun family vacations. ... more   less 

Additional Information about Courtyard Franklin Cool Springs

Address: 2001 Meridian Blvd, Franklin, TN 37067-6343
Region: United States > Tennessee > Franklin
Price Range: RM675 - RM1,199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Franklin Cool Springs 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Courtyard By Marriott Franklin Cool Springs Hotel Franklin
Hotel Style:
#4 Family Hotel in Franklin
#4 Business Hotel in Franklin
#4 Romantic Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Franklin Cool Springs staff and other travellers.
2 questions
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Memphis, Tennessee

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Questions? Get answers from Courtyard Franklin Cool Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
ERL972, 24 Jan 2017 | Read review
“away from the main street if possible for noise while sleeping”
eapeng, 20 Aug 2016 | Read review
“I like the rooms near the stairs because it's so convenient to get in/out. Some of the rooms have balconies which are nice, too.”
rtminahan, 6 Jun 2016 | Read review
“Upper floor facing parking lot”
53Warren, 26 Apr 2016 | Read review
“Choose the parking lot side”
gl0wbama, 15 Feb 2016 | Read review
5 of 5
Expedia.com
US$139* /night
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TripAdvisorUS$139
HRS.comUS$142
CourtyardUS$139
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Prices are for 1 room, 2 adults
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