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Courtyard Franklin Cool Springs

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Courtyard Franklin Cool Springs
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276 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Kansas City, Missouri
Reviewed 3 weeks ago

I really enjoyed this hotel - very clean and comfortable and I liked the updated couch in the room. The only downside was the bistro. I had two interactions and neither were really all that great. I saw someone complain about her pizza being cold and the lady at the counter just briskly took the plate and put the pizza...

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Helpful?
Thank jelmutiger
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear JamesLaws, Thank you for your review of the Courtyard Franklin Cool Springs! We are happy to hear you enjoyed your room accommodations and the hotel was clean and comfortable for your stay. I do want to apologize for your experiences in the Bistro, we pride ourselves on our customer service and this will be addressed. If you have any...

New Albany, Ohio
Reviewed 3 weeks ago via mobile

Quick and easy trip for work. Hotel was clean and modern. Convenient to shopping and restaurants. Staff was friendly and check-in/out was a breeze. Specifically loved having the GrabbaGreen cafe across the street for a super healthy breakfast before heading to my meeting. Great location overall.

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Helpful?
Thank JSROhio
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear JSROhio, Thank you for your review of the Courtyard Franklin Cool Springs! We are glad to hear you had a great stay and enjoyed the hotel. We do love ourselves some GrabbaGreen, and appreciate that there are so many restaurants to choose from in our area! We hope your meeting went well & we hope to see you again...

Birmingham, Alabama, United States
Reviewed 3 weeks ago via mobile

This is a great hotel in Franklin area within walking distance of restaurants. The staff goes out of their way to make your stay comfortable in every way. We had a problem with the bed first night and reported it next morning. By the time we returned to our room the frame had been replaced. Allison had left apologies in...

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Helpful?
Thank elainern2
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear elainern2, Thank you for your recent review of the Courtyard Franklin Cool Springs! We appreciate you taking the time to leave your comments. I am sorry to hear that there was a problem with your bed, but am happy to hear the issue was fixed in a timely manner and that Allison was able to provide you with Bistro...

Florence, Alabama
Reviewed 4 weeks ago via mobile

We made one of our usual frequent stops in Franklin after some leisurely wandering in Middle Tennessee. We have stayed at this location before. As usual clean, comfortable, & convenient. Check the rates as they do vary considerably from reasonable to almost too high. Also, the TV in our room was placed to make it a bit awkward (even using...

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Helpful?
Thank BusterYukon
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear BusterYukon, Thank you for your recent review of the Courtyard Franklin Cool Springs! We are glad that the hotel was clean and comfortable for your stay. We hope to see you again soon! Best Regards, Abbey

Reviewed 4 weeks ago via mobile

I stayed at this hotel in Franklin, Tennessee for three weekday nights. The staff was extremely friendly. It's conveniently located near restaurants. Overall it was very quiet and nice, but the bed was a bit hard. I highly recommend the Honey Tupelo Cafe across the street for dinner.

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Helpful?
Thank LKane2
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear LKane2, Thank you for your recent review of the Courtyard Franklin Cool Springs! We appreciate you choosing to stay with us and glad you enjoyed your stay. We love being in walking distance of such great restaurants - and glad you liked your meal at Tupelo Honey Café! We hope to see you again on your next trip to...

Reviewed 1 November 2016

I traveled back and forth to Franklin for business and I stayed at this Courtyard weekly for about two months. It is newly renovated, so everything feels clean and open. The bistro market in the lobby is great, and I especially liked that it had healthy options for breakfast, lunch, and dinner. The location is very accessible. It's right off...

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Helpful?
Thank Leah J
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Leah J, Thank you so much for your recent review of the Courtyard Franklin Cool Springs! We are so glad you enjoyed your stay with us and the staff was helpful & friendly. We hope you will come back and visit us soon! Best Regards, Abbey

Atlanta, Georgia
Reviewed 20 October 2016 via mobile

Great stay and service was top notch. But the highlight of the stay was the lovely indoor saline pool that stays open till 11pm! I believe they also provide free transportation up to 3miles circumference but we didn't use that service.

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Helpful?
Thank Michelle G
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Michelle G, Thank you for your recent review of the Courtyard Franklin Cool Springs! We appreciate your feedback of the hotel and we are so glad you enjoyed the pool! We hope to see you again soon. Best Regards, Abbey

Royal Oak, Michigan
Reviewed 19 October 2016

Great service at reception from Nick. There was a bachelorette party the night I was there so I specifically asked to put somewhere away from them and he had no problem accommodating me. The one disappointment is that they don't have a proper restaurant and subsequently not many room service choices. Luckily they're right across the street from a number...

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Helpful?
Thank CaraCorwin
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear CaraCorwin, Thank you for your recent stay at the Courtyard Franklin Cool Springs! I'm glad Nick was able to assist you and provide great customer service - I will make sure he hears this. We apologize for your disappointment with restaurant choices. The bistro on property serves breakfast and dinner daily with variety of choices, but we are very...

Indian Springs, Alabama
Reviewed 18 October 2016

Stayed here for annual Barktoberfest. Immaculate rooms and Barbara was very courteous and prompt in getting me checked in. Within walking distance of Tupelo Honey and First Watch. Seconds off the interstate.

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Helpful?
Thank blawson739
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Blawson739, Thank you so much for your recent review of the Courtyard Franklin Cool Springs! We are so glad you enjoyed your stay while attending Barktoberfest. I will make sure to relay the kind words to Barbara at the front desk. We hope to see you again soon! Best Regards, Abbey

Knoxville, Tennessee
Reviewed 10 September 2016 via mobile

I stayed here overnight for business. Great hotel ! Very clean and neat.. Front desk even helped me staple things for a presentation. The rooms were spacious and neat , plenty of parking . Only downside was no free breakfast

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Helpful?
Thank Michelle A
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Michelle A, Thank you for your review of the Courtyard Franklin Cool Springs! We are so glad to hear you enjoyed your stay and that the front desk team was able to assist with your presentation. We hope to see you soon! Best Regards, Abbey

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located just outside Nashville off of I-65 in the scenic countryside of Williamson County, Courtyard Franklin Cool Springs is ideal for business or leisure travel. Our Franklin, TN hotel is a short drive to downtown Nashville, area corporations, shopping and recreational activities. Perfect for Franklin vacations or business trips, the Courtyard Franklin Cool Springs offers spacious rooms with luxurious bedding, flat-screen HDTV, free wireless Internet and refrigerators. Stay fit with our on-site fitness center featuring Cybex cardio equipment and dumbbells. Rejuvenate in our indoor pool and whirlpool. And, relax in the evening at our lobby bar with a coffee or cocktail. Our hotel near Nashville is perfect for weekends in Franklin, corporate travel and fun family vacations. ... more   less 

Additional Information about Courtyard Franklin Cool Springs

Address: 2001 Meridian Blvd, Franklin, TN 37067-6343
Region: United States > Tennessee > Franklin
Price Range: RM616 - RM1,161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Franklin Cool Springs 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Courtyard By Marriott Franklin Cool Springs Hotel Franklin
Hotel Style:
#4 Romantic Hotel in Franklin
#4 Business Hotel in Franklin
#4 Family Hotel in Franklin
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Questions & Answers

Questions? Get answers from Courtyard Franklin Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the main street if possible for noise while sleeping”
 of 5 bubbles eapeng, 20 Aug 2016 | Read review
“I like the rooms near the stairs because it's so convenient to get in/out. Some of the rooms have balconies which are nice, too.”
 of 5 bubbles rtminahan, 6 Jun 2016 | Read review
“Upper floor facing parking lot”
 of 5 bubbles 53Warren, 26 Apr 2016 | Read review
“Choose the parking lot side”
 of 5 bubbles gl0wbama, 15 Feb 2016 | Read review
“Room 119 is close to lobby and an exit also short walk to breakfast room. It was very quiet.”
 of 5 bubbles J5439GCelizabethw, 25 Dec 2015 | Read review
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