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Embassy Suites by Hilton Nashville South/Cool Springs

1,041 reviews
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Traveller (74)
Room & Suite (43)
Dining (4)
Overview
  • Excellent50%
  • Very good25%
  • Average13%
  • Poor8%
  • Terrible4%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Nashville South/Cool Springs
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,041)Write a Review
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496
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LanguageEnglish
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90
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All reviewsomelet stationthe manager's receptionmade to order omeletshappy hourspacious roomsgreat staycomplimentary breakfastbusiness tripbreakfast barpancakesindoor poolfranklin areaatriumnashvillesaunaconferencesprings
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1 - 5 of 1,039 reviews
Reviewed 3 days ago

For the price versus value I was disappointed. Noisy hallways at night, room looked as if it hadn't been thought cleaned since remodel. Linens smelled. The one upside tonour stay was ok let bar for breakfast very good.

Review collected in partnership with Embassy Suites Hotels
Thank C8952DKdanas
Hotel's Favourite
Reviewed 1 week ago

My husband stayed here on a recent Business Trip and the kids and I were blessed to be able to tag along. The hotel is very nice and the staff is accommodating. We enjoyed the pool/hot tub every day. It is large and clean. The...More

Thank Kara M
Response from Kyle L, Front Office Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 1 week ago

Thank you for your nice review. We are happy to hear that your family enjoyed your stay and we were able to meet all of your needs, we really appreciate your business. We hope to be able to welcoming you back to the property very...More

Reviewed 3 days ago

Love this place. Everything I need is in one place, great food for dinner and free breakfast with a wonderful assortment of food. Rooms are clean and you can choose a digital key. There is a manager reception with snacks and drinks in the evening.

Review collected in partnership with Embassy Suites Hotels
Thank Patsy H
Reviewed 3 days ago

Traveled there for a Baseball Clinic in Franklin. Staff was incredible. Breakfast/Evening Reception are amazing. Room was perfect. Would absolutely recommend to anyone traveling to the Nashville area.

Review collected in partnership with Embassy Suites Hotels
Thank scotttF2761YH
Reviewed 2 weeks ago

This Embassy Suites is close to Nashville, and always has great service and a friendly and welcoming staff! The rooms are clean and there is a quality breakfast buffet each morning. I highly recommend this hotel for an awesome stay!

Review collected in partnership with Embassy Suites Hotels
Thank Q6006IYrebeccal
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$164 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Franklin
#5 Business Hotel in Franklin
#8 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$164 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Franklin
#5 Business Hotel in Franklin
#8 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Room & Suite (43)
Dining (4)
Pool & Beach (4)
Hotel & Grounds (81)
Bathroom (9)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Julie_and_kids
28 February 2017|
AnswerShow all 4 answers
Response from Brian S | Property representative |
The hotel shuttle will gladly take you around town. There is a five mile radius but fortunately that does cover most of the Franklin area. There is also an abundance of UBER drivers around if you do want to venture outside... More
1
Vote
jazzbird925
21 February 2017|
AnswerShow all 3 answers
Response from Brian S | Property representative |
Good morning, Homestead Manor is a beautiful venue for a wedding. Unfortunately, our hotel shuttle only goes in a five mile radius. We do not make airport trips either I'm sorry to say. My recomendation to you though would... More
1
Vote
Nat634
14 November 2016|
AnswerShow all 2 answers
Response from Brian S | Property representative |
Please call me at the hotel 615-515-5151 and ask for the General Manager and we can discuss this. Thank you!
1
Vote
Room Tips
"we liked the corner suite"
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"Be a Hilton Honors member."
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"Don't book a room on the west side of building, it faces I-65."
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"Our suite room was excellent on the sixth floor facing north and excellent"
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