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    Country Inn & Suites By Carlson, Cool Springs

    7120 S Springs Dr, Franklin, TN 37067-1615
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    01/10/2017 02/10/2017
    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of US$113/night.

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    US$88
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    Traveller (56)
    Room & Suite (113)
    Pool & Beach (21)
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    Overview
    • Excellent50%
    • Very good28%
    • Average13%
    • Poor5%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Cool Springs
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (586)
    There are newer reviews for Country Inn & Suites By Carlson, Cool Springs
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    91 - 95 of 586 reviews

    Reviewed 14 November 2016

    Given that this area is considered heavily traveled by tourists, I was shocked at the very slow customer service that I received and the lack of updates with this hotel location. It took forver to check-in, and I was not there at a peak time....More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank girlboss2016
    Response from CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool SpringsResponded 16 November 2016

    Thank you for taking the time to write your review. We work work diligently to ensure a speedy check in and superior comfortable stay. We regret any extra wait time at check in as well as our pillows and water pressure not to your satisfaction....More

    Reviewed 13 November 2016

    This hotel was booked by our work. Imagine our surprise when we arrived at 11:30 PM only to be told that we did NOT have a reservation and they did not have a room. We were told that when they looked under our name, our...More

    Thank James H
    Response from CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool SpringsResponded 14 November 2016

    We are sorry to hear of your unsatisfactory experience regarding reservations made that could not be found. It is unfortunate when situations like this arise. We take every precaution to ensure all guests are welcomed and accomodated, and regret the disappointment we caused by not...More

    Reviewed 2 November 2016

    Check in was easy. Our room had a very comfortable bed and linens. Had a bathroom problem but nice maintenance guy was up to fix it immediately. We ate breakfast there each morning. The food was fine. Had the feeling that one woman was working...More

    Thank Rita L
    Reviewed 1 November 2016 via mobile

    I stayed with my family at country inn in room 211, the hotel is very nice with a 24hrs snake bar that you can charge to your room. The breakfast saw free and very good!! Not your ordinary hotel breakfast with hot food. Our room...More

    Thank Robert H
    Reviewed 31 October 2016 via mobile

    This is a matter of principle. On October 22, at 8:00 pm, my brother took his own life in our home in Franklin, Tennessee. Because his death involved a fire arm the investigation was long, exhausting and traumatic for us all. The professional and compassionate...More

    1  Thank Lee H
    Response from CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool SpringsResponded 1 November 2016

    We appreciate you bringing this matter to our attention. We certainly extend our deepest sympathies. We also understand the inconvenience an unexpected charge can cause.We appreciate you reaching out to the Hotel to explain the matter, which we are looking into. Thank you for telling...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$120 - US$246 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Franklin
    • #8 Business Hotel in Franklin
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Carlson, Hotels.com, Orbitz, Expedia, Priceline, Agoda, Travelocity, Booking.com, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and getaroom.com so you can book your Country Inn & Suites By Carlson, Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Country Inn And Suites By Carlson, Cool Springs ,
    • Country Inn & Suites By Carlson, Cool Springs Hotel Franklin ,
    • Country Inn Franklin ,
    • Country Inn Cool Springs ,
    • Franklin Country Inn
    Add Photo Photos
    Traveller (56)
    Room & Suite (113)
    Pool & Beach (21)
    Dining (16)
    Hotel & Grounds (75)
    Bathroom (10)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    morganlee9413
    3 August 2017|
    AnswerShow all 2 answers
    Response from Christopher F | Reviewed this property |
    11am check out, 3pm check in. They are flexible give or take an hour.
    0
    Votes
    kerrysL6583HW
    1 February 2017|
    AnswerShow all 2 answers
    Response from Joliesbucketlist | Reviewed this property |
    Yes! There is a non refundable pet fee. Unless you travel with service dog , then no fee.
    1
    Vote
    Shannon B
    9 August 2016|
    AnswerShow all 4 answers
    Response from Emalie P | Reviewed this property |
    I remember it closing at 11. Don't remember the morning hours.
    0
    Votes
    Room Tips
    "Choose a room at a different hotel!!!!"
    Read review
    "Room 213 was clean and comfortable. Room by elevator but wasn't a problem at all. Terrible view of the..."
    Read review
    "Stay somewhere else."
    Read review
    "Corner rooms have two windows."
    Read review
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