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Country Inn & Suites By Carlson, Cool Springs

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Country Inn & Suites By Carlson, Cool Springs
Country Inn & Suites By Carlson, Cool Springs
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521 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Cool Springs
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Showing 521: English reviews
Caledonia, Wisconsin
Reviewed 27 May 2016

Location was convenient to historic Franklin and numerous civil war sites. Check in staff gave good directions to get there. Staff courteous and helpful. Gave room upgrade at no additional cost because we were rewards members. Hot breakfast good quality.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 447howards
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are delighted to read your great review. It sounds like you had a very educational visit and yes....there is lots to see and do in the historical category. We are delighted you enjoyed your upgrade and courteous staff as well as breakfast. Thank you for telling us about your experience. We appreciate you!

Atlanta, Georgia
Reviewed 25 May 2016

We were visiting Franklin,TN for the Civil War attractions. This hotel was fairly inexpensive and makes you feel right at home. We had a bit of bathroom yuck on our curtain that was noticed after our showers, we called room service and asked them to change it in the morning. After breakfast, we went back to our room and it...

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1Thank travelerC6277YH
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Thank you for staying with us and writing this great review. We regret the shower curtain issue was not resolved quickly enough. We are delighted you enjoyed our location near all the history as well as good breakfast and helpful staff. We love our lending library and are glad you do too! Come see us again.

Cordova, Tennessee
Reviewed 25 May 2016

The hotel was nice and clean! The hotel was located in a nice area and there were areas for shopping and eating. We found a Mexican Restaurant within the area that was real good and it was extra special being that it was cinco de mayo!

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1Thank benson357
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are delighted to read you had a graet time including a cinco de mayo celebration. What fun! Thank you for your kind comments regarding our cleanliness and location. Please come back for more shopping and dining. We have plenty to choose from.

Cookeville, Tennessee
Reviewed 24 May 2016

Beautiful hotel!! Very friendly staff!! Clean beautiful rooms!! Great location!!! Nice and easy walk to site see and wonderful location to Nashville. Enjoyed the nice breakfast offered. Would stay again when in the area.

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1Thank judy177
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are delighted to read you enjoyed our great location, friendly staff, and breakfast. Nashville is such a thriving city and we are thrilled you were able to enjoy all it has to offer. We certainly hope to see you back for more good times. Thank you!

Seattle, United States
Reviewed 23 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Bruce K
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

The Villages, Florida, USA
Reviewed 21 May 2016

This hotel has been completely renovated. We were there for on night and didn't try their breakfast because we were headed to the Lovelace Cafe for a Tennessee country breakfast (but that's another review). Service was extraordinary when we checked in. There was no luggage cart in the lobby so the desk clerk took off looking for it. It was...

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Thank Villages531
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Hello Villages 531.... We loved reading your review. Thank you for commenting on our newly renovated first floor and helpful staff. We bet you had a fantastic meal at Loveless. Please come see us again. We appreciate you!

Albertville, Alabama
Reviewed 21 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank caseyc123
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Mobile, Alabama
Reviewed 18 May 2016 via mobile

This hotel was okay. The area it's in is Amazing the reason I chose the hotel based on its surroundings. You can walk and site see as well as its 20 min from downtown Nashville. So much to do such as visit the candy store where they make chocolate before your eyes, Tennessee Titans stadium, hockey games and downtown night...

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Thank elb1019
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are delighted to read your review. What a great time you've described. We are thrilled to be the hub of all your activities and re pleased our location was one of the highlights of your trip. It sounds like you had a full and through visit of both Nashville and Franklin. We certainly hope you will come back to...

Olive Branch
Reviewed 17 May 2016 via mobile

Beautiful hotel and great friendly staff. Awesome location with the mall literally in walking distance. Clean and safe atmosphere. Hot breakfast was great with good variety. We will definitely stay again

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Thank Lashaun J
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are so delighted to read your kind review. Thank you for your kind compliments regarding our staff and we are please you enjoyed our clean safe location surrounded by restaurants and retail shops. We are happy you enjoyed a great breakfast as well and are planning a return visit. We look forward to your return. Thank you!

Franklin, Tennessee
Reviewed 17 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Ryman L
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Cool Springs, TN, where guests are treated to thoughtful services like a well-equipped fitness center, a sparkling indoor pool and free high-speed Internet access. Situated just 20 minutes from Nashville off I-65, the hotel's location near Franklin, TN puts guests close to delightful attractions like Historic Downtown Franklin and Cool Springs Galleria Mall. The hotel's comfortable rooms and suites feature convenient items like a microwave and a refrigerator, and are sure to provide a relaxing, peaceful place to stay. After a restful night, venture down to the hotel's pleasant dining area to enjoy the complimentary, hot Be Our Guest Breakfast buffet-you'll feel as if you'd never left home. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Cool Springs

Address: 7120 South Springs Drive, Franklin, TN 37067
Region: United States > Tennessee > Franklin
Price Range: RM469 - RM884 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cool Springs 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Cool Springs
Country Inn & Suites By Carlson, Cool Springs Hotel Franklin
Country Inn Franklin
Country Inn Cool Springs
Franklin Country Inn
Hotel Style:
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Cool Springs staff and other travellers.
5 questions
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Indianapolis, Indiana
21 days ago
Fort Walton Beach, Florida
6 months ago
Marion, IN, United States
11 months ago
Plainfield, Illinois
over a year ago

See all questions (5)

Questions? Get answers from Country Inn & Suites By Carlson, Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is better”
 of 5 bubbles bbj0872, 11 Jan 2017 | Read review
“Not sure, we were never given one.”
 of 5 bubbles L9202FZjamesh, 12 Nov 2016 | Read review
“Rooms on east side of building face a Harley dealership, so expect to hear that.”
 of 5 bubbles PaulaMorton, 16 Oct 2016 | Read review
“Stay on the first floor.”
 of 5 bubbles jpslm271, 24 Sep 2016 | Read review
“Every room is good :)”
 of 5 bubbles Joliesbucketlist, 13 Sep 2016 | Read review
5 of 5