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La Quinta Inn & Suites Nashville Franklin

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Traveller (48)
Room & Suite (58)
Pool & Beach (8)
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Overview
  • Excellent21%
  • Very good29%
  • Average23%
  • Poor15%
  • Terrible12%
Travellers talk about
“cracker barrel”(46 reviews)
“room was clean”(45 reviews)
“dog show”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
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Offers from La Quinta Inn & Suites Nashville Franklin
Special Offer: Save up to 20%
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (744)
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All reviewscracker barrelroom was cleandog showindoor poolstaying at this hotelroad noisehot tubnight's sleepthe staff was friendly and helpfulwould stay againpetreclinerinterstatenashville
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121 - 125 of 743 reviews
Reviewed 16 September 2017 via mobile

I would like to thanks LaQuinta Inn, they were very accommodating during a stressful time. We had difficulties with another hotel in Franklin and LaQuinta stepped in. We ended up staying 5 days. The room was clean, the beds very comfortable and the staff was...More

1  Thank Lynne A
Response from La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville FranklinResponded 18 September 2017

Thank you for taking the time out to let us know how your stay went with us. I am glad that you enjoyed your stay and found that the service was helpful the 5 days you were with us. I know that it was a...More

Reviewed 15 September 2017 via mobile

Upon arrival the room that they gave me was so filthy and not vacuumed look like somebody had started to get into the bed. The covers were messed up, so I complained and they were nice and gave me a new room. I stayed here...More

Thank PatriciaBailey2013
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville FranklinResponded 18 September 2017

Patricia, At La Quinta, we work very hard to make sure all our guests have a comfortable stay. We take a proactive approach by internally inspecting each room and having external pest control companies provide treatments. We apologize that during your stay you had an...More

Reviewed 14 September 2017

We've stayed in many LaQuinta Hotels and this was not a good one. Not clean, old and did not accommodate my husband's request for a walk-in/roll-in shower that they said they had. When a special request is made for a disabled person the person making...More

Review collected in partnership with La Quinta
Thank robertasI6311AZ
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville FranklinResponded 18 September 2017

Dear Valued Guest, Thank you for your feedback. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We always try our very best to accommodate all of our guests preferences...More

Reviewed 10 September 2017

The room was updated , beds were OK, refrigerator was so small and very old, the most disgusting were the ceiling it was lots of mold and it was looking like it's going to fall on us while we sleeping.More

Review collected in partnership with La Quinta
Thank 704aleksandrac
Response from La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville FranklinResponded 11 September 2017

Thank you for taking the time out to let us know how your experience was during your stay. I do apologize that we did not meet your expectations and reassured we will take care the issue you had with your room. I I do hope...More

Reviewed 8 September 2017 via mobile

Quick one niter leaving Irma behind us. Room clean, quiet, updated. No USA Today. Shower pressure good water hot. Left before 6am breakfast so no comment on that. Staff friendly and helpful. Downtown franklin a very quaint town w lots of restaurant choices

1  Thank SPCRBC
Response from La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville FranklinResponded 11 September 2017

I am glad you enjoyed your stay with us here in the Franklin area and that we were able to meet your expectations. I will hope if your back in the franklin area, you'll come back and stay with us. Thanks,

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$78 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Franklin
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$78 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Franklin
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (48)
Room & Suite (58)
Pool & Beach (8)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Jannette24
17 June 2018|
AnswerShow all 2 answers
Response from Byron P | Reviewed this property |
No restaurant
0
Votes
Laura H
5 April 2017|
AnswerShow all 4 answers
Response from davidwB6271TJ | Reviewed this property |
Just call the property by 6pm your day of arrival and they cancel at no charge at most la Quinta prperties
0
Votes
JeanB862
1 September 2015|
AnswerShow all 2 answers
Response from stemor99 | Reviewed this property |
I would just call ahead during the day and ask. My room was very nice. They seem very nice at front desk
0
Votes
Room Tips
"Don't look under the sleeper sofa as they did not clean under there. We had to move it is the only reason..."
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"Stay somewhere else"
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"Needs updating"
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"Host either didn't know about bed sizes or just lied to get me to stay."
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