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05/11/2017 06/11/2017
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    Quality Inn

    1307 Murfreesboro Rd, Franklin, TN 37064-3040
    +1 855-849-1513
    Hotel website
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    05/11/2017 06/11/2017
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    US$74US$78
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    Traveller (17)
    Room & Suite (19)
    Dining (3)
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    Overview
    • Excellent7%
    • Very good33%
    • Average29%
    • Poor13%
    • Terrible18%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Suites
    Pets Allowed
    Wheelchair Access
    Business Centre
    Housekeeping
    2.5 Star Hotel
    All hotel details
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    Drury Plaza Hotel Nashville Franklin
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    #1 of 24 hotels in Franklin
     
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    Hampton Inn and Suites Nashville Franklin (Cool Springs)
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (109)
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    11 - 15 of 108 reviews

    Reviewed 24 July 2017 via mobile

    As this location is right off, almost on the hiway. Seemed like an older property that has been refurbished - almost. There are no elevators, so a 2nd floor room is a bit difficult. Best to ask for a room towards the back as well....More

    Thank rwmentzer
    Response from Nash D, Manager at Quality InnResponded 15 August 2017

    Respected guest, We are really sorry that we were not able to meet your expectations. We strive everyday to give excellent service to each and every guest. We also like to hear from you so we can improve upon our service. We do have brand...More

    Reviewed 20 July 2017

    Room was cleaned even though I left it after 1:00 PM. Breakfast is good. Always scrambled eggs and sausage. Waffles too. Customer service very nice and personable. Plenty of parking. Refrigerators and microwaves.

    Thank p k
    Response from Nash D, Manager at Quality InnResponded 15 August 2017

    We always love a 5 star review. It gives our staff further encouragement to work harder and serve our guest even better. We hope you will stay with us again soon. Thank you, General Manager

    Reviewed 18 July 2017

    They are under construction. The rooms have been remodeled with new beds, linens, and are extremely comfortable. The air conditioning shoots out icicles. It's a bummer that they no longer have a pool. The hotel was actually bigger, but they tore down the majority of...More

    Thank Snowbird564
    Response from Nash D, Manager at Quality InnResponded 15 August 2017

    Thank you for being so understanding during our renovation process. As you did see we will be adding more parking and improving the exterior of the building soon as well as the bathrooms will be remodeled. We hope you will stay with us on your...More

    Reviewed 19 June 2017

    We booked this Quality Inn based on TripAdvisor reviews. We arrived mid afternoon and were told a water main had broken and would be repaired within the hour. The hotel essentially had no water. We did some sightseeing and returned 2 hours later and were...More

    Thank OttandBert
    Response from Nash D, Manager at Quality InnResponded 15 August 2017

    Respected Guest, I am truly sorry for the water main rupture on the day of your stay. Being on a weekend it took longer for us to get the parts and repair the water main. we really appreciate you understating the situation. Your feedback is...More

    Reviewed 5 June 2017 via mobile

    Having stayed at a disgusting hotel for two nights, I felt like a concentration camp prisoner eating a prime rib dinner. This place rocked in every facet...clean and comfy room, great parking, friendly staff, good breakfast, and peaceful sleep! Worth the $ and then some.More

    Thank Jim M
    Response from Nash D, Manager at Quality InnResponded 15 August 2017

    Dear Jim, We are so happy that we were able to save your day. We strive for excellent service with all of our guest. We hope to see you on your next visit. Please let us know if we can help you further. Thank you,...More

    Drury Plaza Hotel Nashville Franklin
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    #1 of 24 hotels in Franklin
     
    Hyatt Place Nashville/Franklin/Cool Springs
    528 reviews
    #4 of 24 hotels in Franklin
     
    Best Western Franklin Inn
    913 reviews
    #7 of 24 hotels in Franklin
     
    Hampton Inn and Suites Nashville Franklin (Cool Springs)
    613 reviews
    #5 of 24 hotels in Franklin
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    Details
    • Price range
    • US$72 - US$106 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 63
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Choice Hotels, Travelocity, Hotels.com, TripOnline SA, Hotwire, Cancelon and getaroom.com so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Quality Inn And Suites ,
    • Quality Hotel Franklin ,
    • Quality Inn Franklin
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    Traveller (17)
    Room & Suite (19)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (19)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Patm01
    2 April 2015|
    AnswerShow all 2 answers
    Response from diverbon | Reviewed this property |
    When we were there the pool wasn't even filled with water!!
    0
    Votes
    Room Tips
    "Carpet by sink and shower was wet and musty. Shower room had mold on the ceiling."
    Read review
    "Take top floor"
    Read review
    "Select first floor if an elevator is important to you."
    Read review
    "back room not facing the street"
    Read review
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