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Quality Inn & Suites

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Quality Inn & Suites
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117 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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Reviewed 2 days ago NEWvia mobile

While the motel is what I would rate as "fair" and okay for one night, I learned that the elevator has been not working for over a month. We were on the top floor - #3 which was not good. The stair wells were not kept very clean. The room was clean.

Thank Dale S
Paragould, Arkansas
Reviewed 21 February 2017 via mobile

This hotel is in a great part of town, very friendly staff, clean spacious rooms, (for my 2 year old) and an indoor pool. WILL stay again. Arrived @ 2 pm and was about to check-in even though official check-in is @ 3. There is a Walgreens across the street for last minute anything. Looks to be a full breakfast...

Thank dtpotter20087
About Hotel's Favourite Review
Reviewed 12 March 2017 via mobile

On the web site they had a 6.5 rating with a hot tub....well all of that was a lie. No hot tub insite..and the rooms were dusty as hell... coffee maker had dust on top of dust. Had to call the over night staff to come and fix the heating.. when you flick the light switch the lights flutter badly..but...

Thank sts1977
CISManager, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shirley GSA...

Oak Ridge, Tn
Reviewed 16 January 2017

The facility looked nice, the staff was friendly and the breakfast was good. The stupid red flashing light on the phone indicating you have a message could not be turned off. The desk clerk couldn't do anything, said they would have maintenance check it, and the next day it's still flashing. My next inquiry was met with "We just can't...

Thank Bryan L
Chattanooga, Tennessee
Reviewed 26 October 2016

This hotel is very conveniently located to every thing around. Breakfast was Super Fantastic. Indoor Pool was so good, kids enjoyed. Very friendly staff. This will be my choice of hotel whenever I'm in the area...

Thank zakdcont21
Mississauga, Canada
Reviewed 20 October 2016

i stayed one night for business and I am glad I chose this hotel, its perfect location and perfect town, the staff was friendly and helpful. The room was spacious , clean and quiet.The breakfast was good, plentiful and free, If you are in Memphis area choose this hotel over the others you will be glad you did.

Thank campbellconnor850
Portage, Wisconsin
Reviewed 11 October 2016

This was the worst Hotel we have ever stayed in. The Furniture was full of Grease spots. The ceiling had like Champagne Spots on it, the Air Conditioner had mold on it, the bedding had holes in it. We have stayed in Memphis quite a few times and never had a problem. We had stayed at 5 other hotels on...

Thank Bob J
Poquoson, Virginia
Reviewed 16 July 2016 via mobile

Sadly we lost our nephew in a motorcycle accident Saturday night. We all flew into the Memphis area on Monday and Tuesday and stayed throughout the week. We could not find any place to stay all together other than the quality Inn here in Germantown. I'm here to tell you things do happen, though on this side of heaven we...

Thank Henry A
CISManager, Staff at Quality Inn & Suites, responded to this review

Thank you for your kind words. It was our pleasure to have you and your family.

Germantown, Tennessee
Reviewed 7 July 2016 via mobile

I checked into this hotel cause i was looking for a safe location and a good rate. Germantown is considered a good area and the rate was $106.00. As soon as i left the lobby everything started looking darker and older. I gave it benefit of doubt and continued to my "room". I opened the door and an unpleasant smell...

Thank cooperm1
Reviewed 30 June 2016 via mobile

The area is super safe and very nice. The room was clean. I stayed with my two children ages 8 & 11. The pool is very small and indoor but was still enough for them to burn some extra energy. Breakfast was decent. They had yogurt, cereal, boiled eggs, biscuits and gravy, coffee, juice and a waffle maker. They also...

Thank Sarah S

49 photos of this hotel

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07/05/2017 08/05/2017
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  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 7787 Wolf River Blvd, Germantown, TN 38138-1706 (Formerly Comfort Inn & Suites)
Region: United States > Tennessee > Germantown
Price Range: RM433 - RM678 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 80
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Germantown
Comfort Inn Germantown
Germantown Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevator is quick and not noisy”
Lostnspace9, 15 Jan 2017 | Read review
“pool was great...”
zakdcont21, 26 Oct 2016 | Read review
“Beware of this ONE !!!!!!”
  • Bedding
  • Ceiling
  • Furniture Foot stool
  • Bedding
2bobj, 11 Oct 2016 | Read review
“use one of the find hotel aids.Travelosity, etc.”
johnsO5121TN, 3 Jun 2016 | Read review
“There is major construction on the expressways so be sure to check on alternate routes to and from the airport.”
820deem, 19 Apr 2016 | Read review
5 of 5
US$84* /night
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