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Residence Inn Memphis Germantown

98 reviews
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Traveller (26)
Room & Suite (21)
Dining (4)
Overview
  • Excellent32%
  • Very good45%
  • Average12%
  • Poor7%
  • Terrible4%
Travellers talk about
“train noise”(6 reviews)
“front desk”(15 reviews)
“fire pit”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Room Service
3.0 Star Hotel
All hotel details
Offers from Residence Inn Memphis Germantown
Special Offer: Book Early & Save!
Hotel packages
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (98)Write a Review
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LanguageEnglish
32
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12
7
4
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All reviewstrain noisefront deskfire pitshowing its agefree breakfastmarriott hotelsfull size refrigeratorlight sleeperminute drivegeneral managerample parkingwithin walking distanceroad tripmemphis germantownan upgradewould stay here againa great stay
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1 - 5 of 98 reviews
Reviewed 3 weeks ago

People are friendly. Good customer service. You get what you pay for kind of place. Nothing extra ordinary or exceptional but it is what it is. We enjoyed our stay. Free breakfast, free internet, and free parking. Wish it had an indoor pool but that's...More

Thank S a
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded 2 weeks ago

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. The staff will be thrilled to know you enjoyed their customer service, and complimentary hot breakfast. I apologize for any system glitches that caused confusion at your check in. Next...More

Reviewed 4 weeks ago

We stayed at the hotel for 2 nights while in town for a holiday party. The staff at the hotel were very nice and helpful. The rooms could use some updating especially the carpeting, but for 2 night, it was good. The breakfast is average...More

Thank Deborah T
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded 4 weeks ago

Thank you Deborah for letting us know about your recent experience at Residence Inn Memphis Germantown. The staff will be trilled to know you enjoyed their helpful service. Your feed back concerning the guest rooms and fruit have been shared with the appropriate departments, and...More

Reviewed 4 weeks ago via mobile

Traveling through. Stayed one night. King suite very nice!! Could stay a week. Room very comfortable. The breakfast good. Maybe not restaurant great but hot. And the scrambled eggs didn’t taste like powdered rubber. Staff friendly kept the good line full. The nite we checked...More

Thank FishnotFishy
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded 4 weeks ago

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. The staff and I are thrilled to know you enjoyed the King Suite, breakfast, Mix It hour, and excellent Marriott service. Thank you for being our guest and we hope...More

Reviewed 13 November 2017

We were on a 7 day road trip with friends and stayed at Marriott hotels every night. We were on our way home and booked a room at this hotel for very specific reasons. We wanted a 2 BR - 2 Bath suite so we...More

1  Thank Teresa B
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded 14 November 2017

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. I understand your frustration with not having your room type reserved due to long term guest extending their stay, and the condition of the rooms you were given. I apologize...More

Reviewed 5 November 2017

I have stayed at this Residence Inn 3 times. Each time, the staff are all super nice and very accommodating. Love the bowl of bananas at the front desk. Rooms are clean and the kitchenettes are well equipped. Beds are comfy. Train noise is minimal,...More

Thank galleria2k
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded 6 November 2017

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. The staff and I are thrilled you enjoyed our great service, and location. We pride ourselves on upholding Marriott qualities that are known to be the leading in hospitality. We...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$138 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (21)
Dining (4)
Pool & Beach (1)
Hotel & Grounds (32)
Bathroom (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"We were on the 3rd floor and it was quiet."
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"Request a room on the top floor, away from the active train tracks."
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"All rooms are good."
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"As far back from the trains as you can go."
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