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Baymont Inn & Suites Harriman

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Baymont Inn & Suites Harriman
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75 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Toronto, Canada
Reviewed 11 August 2016

Previously a Holiday Inn & Suites, now a Baymont Inn & Suites. The room was old and tired but clean and did not smell of smoke like so many others. Fair value for the money, if pressed would stay there again. Ice maker on the fritz. My rating 2.5 out of 5.

Review collected in partnership with Baymont Inn & Suites
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Thank garygK654OH
Lexington, Kentucky
Reviewed 9 August 2016

The hotel was great! Didn't have any issues! Wasn't able to evaluate breakfast as we left at 6 am. The room was clean and comfottable.

Review collected in partnership with Baymont Inn & Suites
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Thank Sandra J
Cheryl L, General Manager at Baymont Inn & Suites Harriman, responded to this review

Thank you for the great review! We appreciate this. We recently changed to new ownership and they are working to re-model and give a great new face lift. We would love to have you stay with us again. Cheryl

Riverview, Florida
Reviewed 15 June 2016

This motel is not bad for a night. The price is reasonable, and it is close to the expressway and some restaurants. Our room was clean and comfortable. The breakfast was standard fare these days - nothing fancy but not bad. The staff we worked with did stand out for their service. We requested a room with a view and...

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Thank Elton K
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to meet your...

Columbia, Tennessee
Reviewed 18 April 2016

I picked this hotel because it was one of the few pet friendly hotels in the area. The grass hadn't been cut yet this year and was taller than my dog. Granted he's not real tall since he's a Corgi, but still the grass was about a foot tall. I got into the shower to find used soap still in...

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Thank PJMaple
Reviewed 10 April 2016 via mobile

This Quality Inn is not as nice as some of the other ones I've stayed at in the past. It seems like the hotel is barely maintained the exterior looks very dirty and grass is not cut. windows are dirty rooms are comfortable but they did could use updated furniture. Dust everywhere in room and just doesn't seem clean.if I...

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Thank Tim P
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay .It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and amenities issues. I am sorry that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. We...

Sparta, Tennessee
Reviewed 14 January 2016

Room just ok. Kinda run down and needs a face lift. Housekeeping was just ok. I would look for another place because of the train noise all night. The beds were clean and there were no problems. Nothing to eat at breakfast time but had hot coffee.

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Thank Mr G
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We appreciate how you have let us know what areas of our service impressed you and which were lacking. We are working to address these issues. I apologize for that inconvenience. We hope to serving you again.

Lee's Summit, Missouri
Reviewed 15 December 2015

this Quality Inn was located near the Great Smoky Mountains...what a georgous sight...the staff was very helpful in getting us registered and assisted us to our room...we found the room was clean...view of the mountains awesome...the room was furnished with usual 2 queen size beds, microwave,tv...etc....there was a bottomless coffee in lobby and a hot breakfast was available in the...

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Thank Juanita H
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Great to hear that you liked our accessible location and our staffs' excellent customer service. We are happy to know that we have exceeded your expectations with the cleanliness and view of our accommodations. Thank you for staying with us and hope to see you again on your next visit in the area.

Hartselle, Alabama
Reviewed 15 October 2015

I would not recommend staying here. The bed was uncomfortable, my sides hurt all night and so did my daughters.There were 4 of us and we ask for 4 towels ,and the three days we were there we go 3 towels. The air conditioner worked when it wanted to, it was hot one minute and cold the nezxt. We ask...

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Thank flossie438
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Hello flossie438, I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. We will certainly forward your concerns to our management in order to ensure that situations will never happen to you or to any of our guests in the future. I do wish that we would have...

Reviewed 11 October 2015

I'd like to start off by saying the customer service here was great and our room was clean. That's really all you need to know, right? The location is a blessing and a curse. There is a beautiful view from the front office/lounge/breakfast area of the hotel. However, it is right across the street from a crazy busy train track....

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Thank Leila R
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Hello Leila R, Thank you for taking the time to let us know what you enjoyed during your stay with us. I apologize that you experienced a few minor setbacks during your stay but we are pleased that your overall experience was worth it. We Through feedback like yours we are able to address our weaknesses and to improve upon...

Reviewed 16 September 2015 via mobile

First of all the only reason we stayed here is because most places were sold out due to the Vols game that weekend. The room had a mildewy smell. I have to say the bathroom looked really clean. Everything in the room seemed especially outdated. But the worst was the a/c unit!! The high pitched squeal woke us up a...

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Thank Teverly
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

We are so sorry to know about the experience that you had during your stay with us and we would like to apologize for any inconvenience these issues may have caused you. We would like to assure you that these will be worked on immediately by our housekeeping and maintenance staff and we will see to it that these will...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautiful location at the base of the mountain with views anyone would love. Convenient to Interstate 40 and only 35 miles to Knoxville. We offer rooms with one King bed or two Queen beds along with microfridge units, coffee pots, irons and boards in every room. Large outdoor pool open year round. Hot breakfast bar including biscuits and gravy, eggs, pastries, cereals, juice, bread and waffles. Business center in the lobby. 24 hour front desk. ... more   less 

Additional Information about Baymont Inn & Suites Harriman

Address: 1845 A South Roane Street, Harriman, TN 37748-8648
Region: United States > Tennessee > Harriman
Price Range: RM279 - RM412 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Harriman 2.5*
Number of rooms: 80
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Questions & Answers

Questions? Get answers from Baymont Inn & Suites Harriman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The trains go by here a lot so you would be less likely to hear them if you take a room on the backside of the building.”
 of 5 bubbles 463ezzys, 18 Mar 2017 | Read review
“Discuss your needs with Racheal or Bhvarin they will accommodate you on any type stay you need ..”
 of 5 bubbles briancG5621BV, 3 Feb 2017 | Read review
“Limited views of the railroad tracks from the Western side of the Building”
 of 5 bubbles 335eltonk, 15 Jun 2016 | Read review
“Stay on the back side. Trains on the front all night.”
 of 5 bubbles 910mrg, 13 Jan 2016 | Read review
“another hotel chain!”
 of 5 bubbles michaelbE5199GN, 8 Sep 2015 | Read review
5 of 5