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Holiday Inn Express Hotel & Suites Chattanooga-Hixson

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Holiday Inn Express Hotel & Suites Chattanooga-Hixson
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167 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Reviewed yesterday NEW

When we arrived I was a little reluctant to say because the hotel is under renovation. The owner Bablu took me up to the room on the third flood to make sure that the room was to my standard. I had a full king room with a really nice lounge chase. The Bathrooms are nice and updated with an amazing...

Thank Sheba S
Kennesaw, Georgia
Reviewed 16 November 2016

Our family stayed at the Holiday Inn Express & Suites Chattanooga-Hixson hotel, from 11/11-11/13. My first and most important statement is that we had a really great experience!! We picked this location because it was convenient to the Lookout Mountain family activities we had planned for the weekend (and we could use our IHG points for the hotel stay). After...

Thank kingfamilyfun
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Kingfamilyfun, It has been a delight to have you stay with us at the hotel, we are glad to know that you felt welcomed as every guest should be staying with us, our staff had nothing but great encounters with your family and we can't wait for your next stay with us. We very much appreciate giving us the...

Atlanta, Georgia
Reviewed 15 November 2016

I really enjoy staying at this Inn. The staff is very friendly and extremely helpful. We had fridge issues and they replaced it right away. They are in the middle of an upgrade. Therefore, it seems a bit messy, but inside it is clean and well kept. The new upgraded rooms are FANTASTIC!! I would recommend this Inn to anyone...

Thank redfairy2016
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear redfairy2016, Thank you for your candid review. We really enjoyed having you with us and hope that you will come again once we finish our remodel. Our staff is trained to provide excellent guest service that will ensure you another great experience on your next visit. We appreciate your loyalty and hope to see you with us again. Sa'eed...

Woodsboro, Maryland
Reviewed 13 November 2016 via mobile

Will have a 5 when done work but still a smart move. Friendly staff, clean and convenient. We lived the pool and hit tub. Breakfast was replenished and clean continuously! From moment we came until left everyone was helpful and kind. Picky travelers may find faults as finishing touches incomplete such as bathroom towel bar but our priorities of clean...

Thank maria b
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Maria B, Thank you very much for the time you took to complete a review about your recent stay with us. We appreciate your kind words regarding the staff and progress of the property. We will have the property completely ready very soon and we hope you will take the time to visit us upon completion. Looking forward to...

Commerce Twp, MI
Reviewed 27 October 2016

Checking in went well but room numbers were taped to doors on the 3rd floor and in no number order. The room was clean, but missing some simple things like a toilet paper holder. I think the final stages of re-construction were wrapping up and I hope it is completed soon. One of our group found people already checked into...

Thank Audrey F
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Audery F, We are excited to hear from you about the quality of our mattress and how you enjoyed sleeping on it. You're also right about wrapping up the remodel because we are indeed going through our rooms to ensure we have everything required to achieve a satisfactory stay, much of it has already been fixed and the rest...

Jacksonville, Florida
Reviewed 27 October 2016

Checking in was like checking into a war zone due to the remodeling. 15 minutes after getting in our room the door opened and a strange lady walked in. she quickly left realizing a mistake had been made. The front desk had checked her into our room. As a result our key cards would no longer work. Instead of issuing...

1Thank Mike B
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Mike B, I appreciate you for taking the time to show that your problem was addressed through communicating with my colleague. As for the issues you've faced, allow me to once more extend my sincere apology for the matter. It was dealt with internally in a respective manner that eliminates the probability of reoccurring. I do ask that you...

Reviewed 26 October 2016

This is a great hotel. We spent only one night but enjoyed the stay. Everything was so clean and in good condition except some paint is peeling around the shower in the bathroom and some along the ceiling in the bedroom.

Thank jadajag
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear jadajag, Thank you for your honest review. As you may have noticed we are diligently working on improving the condition of our hotel, we'd like you to come by again so we can show you the improvements we've made since. We look forward to your next visit. Sa'eed A

Waleska, Georgia
Reviewed 18 October 2016

The hall was full of construction materials, loud music, and workers yelling at each other when we checked in. The hammering on the walls and floor were a bonus as were the paint fumes. Upon finding this welcome, we requested a different room and we were told none were available. Had we walked in off the streets instead of booking...

Thank carnut122
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear "Carnut122", I would like to apologize on behalf of our hotel for your recent substandard stay. Our management team will be revisiting the rooms along with the contractors in order to deliver a higher quality of accommodation. I appreciate you choosing to stay with us and hope you will allow us another chance at exceeding the standards you expect...

North Augusta, South Carolina
Reviewed 26 August 2016

Stayed here one night for business. I almost always stay at HIE when I travel for any reason but I was extremely disappointed with this one. The room is in serious need of maintenance and cleaning. The walls were all scraped up, dead bugs (3) smashed on the walls, and the place just looks warn out. The exterior of the...

1Thank stokescd
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Stokescd, I apologize for the inconvenience you've encountered in your recent visit. We have recently began a major remodel on our hotel which will change every aspect of your stay including the mentioned problems. We are currently in the middle of finishing our exterior and our third floor. We hope that you do give our hotel another opportunity when...

St. Petersburg, Florida
Reviewed 11 August 2016

The room was nice, clean, bed comfortable. They were in the process of renovating the pool area. The staff was the best I have ever experienced. I called on a Monday morning . My husband was admitted to a local hospital in an emergency situation. Ashley answered the phone and allowed me to check in early as we were from...

Thank Patty B
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Patty B, We greatly thank you for the great review you left us. We are working on fixing the appearance of our hotel and hope to have you with us again to provide you with a higher quality stay. Thank you for choosing our hotel Sa'eed Abazid Front Office Manager

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newest contemporary designed hotel Chattanooga has to offer. The Holiday Inn Express Hotel & Suites Hixson was designed with the modern traveler in mind, and is one of the only 100% non-smoking hotels in Chattanooga. The hotel is minutes away from downtown Chattanooga and the newly redeveloped River Front. Situated in Hixson the hotel is close to Chickamauga Lake and Marina, TVA, Northgate Mall, the Champions Tennis Club and numerous restaurants. This hotel in Chattanooga is also centrally located within a short drive of the South s biggest cities: Atlanta, Nashville, Knoxville, and Birmingham. Special amenities the hotel has to offer are free high speed Internet access, indoor heated pool and hot tub, micro/fridges, free hot deluxe continental breakfast, and a host of others. Businesses: TVA (Tennessee Valley Authority) and Sequoyah Nuclear Power Plant, DuPont, Komatsu, Gold Bond, Little Debbie (McKee Bakeries), Enterprise South, UTC, Erlanger Hospital, Memorial Hospital, Park Ridge Hospital, Central Baptist Church, Chattanooga Funeral Home. Attractions: Tennessee Aquarium, Downtown Chattanooga, Tennessee River Walk, Tennessee Rail Road Museum, Look Out Mountain (Ruby Falls, Rock City, Incline Railway), Chickamauga Dam/Lake, Chester Frost Park. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chattanooga-Hixson

Address: 4820 Hixson Pike, Hixson, TN 37343
Region: United States > Tennessee > Hixson
Price Range: RM420 - RM585 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chattanooga-Hixson 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Chattanooga-Hixson
Holiday Inn Express Hixson
Holiday Inn Hixson
Hixson Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chattanooga-Hixson staff and other travellers.
2 questions
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Vicksburg, Michigan
over a year ago
Zanesfield, Ohio
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Chattanooga-Hixson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is totally renovate!”
 of 5 bubbles shebas2017, 17 Jan 2017 | Read review
“Request one of the updated rooms”
 of 5 bubbles redfairy2016, 15 Nov 2016 | Read review
“Not next to the elevators.”
 of 5 bubbles AudreyF178, 27 Oct 2016 | Read review
“Wait until they're finished remodeling.”
 of 5 bubbles carnut122, 17 Oct 2016 | Read review
“Location and Staff”
 of 5 bubbles PattyK818, 11 Aug 2016 | Read review
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