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Comfort Suites

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Traveller (46)
Room & Suite (62)
Dining (5)
Overview
  • Excellent58%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“one night”(18 reviews)
“room was clean”(20 reviews)
“super comfy bed”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (194)
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194 results
Traveller rating
110
65
13
2
4
Traveller type
Time of year
LanguageEnglish
110
65
13
2
4
Show reviews that mention
All reviewsone nightroom was cleansuper comfy bedthe hotel sitsindoor poolthe manager's receptionrooms are largeking suitesleeper sofabreakfast was includedhot tubdonutsextra spacecasey jones museuma nice place to staybreakfast barsitting area
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1 - 5 of 194 reviews
Reviewed 4 March 2018 via mobile

My family had to seek shelter after damage to our home, and we made two separate visits to this location. I have to say that everything about the hotel itself was great! The rooms are large and clean with a pullout sofa, the shower pressure...More

1  Thank TenDiva
Response from gmtn550, General Manager at Comfort SuitesResponded 10 March 2018

Dear TenDiva, I truly appreciate you taking the time to fill out this review. It is our express desire to offer our guest the best in service and product, and that includes attentiveness to our guest needs. I will assure you that I will speak...More

Reviewed 25 February 2018 via mobile

Stayed here on our way to Arkansas. Desk ladies were friendly and helpful, breakfast was delicious and a great variety, beds were comfy, rooms immaculate with great desk and sitting area, large screen tv, super clean bathrooms. Will definitely stay again.

1  Thank Lori K
Response from gmtn550, General Manager at Comfort SuitesResponded 26 February 2018

Greetings and thanks for taking the time to send your review. We always appreciate our customer's feedback as we strive to consistently give our guest the great service they deserve. We hope to see you again soon!

Reviewed 29 January 2018 via mobile

Hotel was under renovation but room was clean and updated. Friendly service workers and enjoyed the stay. The breakfast was very good with buscuits, gravy, eggs, sausage, hash browns and the usual pastries. It was located in a good area and parking lot had room...More

Thank Robert R
Response from gmtn550, General Manager at Comfort SuitesResponded 1 February 2018

Greetings Robert R! We truly appreciate you choosing Comfort Suites in Jackson,TN, and for taking the time to fill out your review. Your review certainly gives us continued encouragement to strive toward our express goal of customer satisfaction. We are so happy you enjoyed your...More

Reviewed 9 December 2017 via mobile

Hotel was nice. Room was big and clean. Hotel is fairly new. We stayed here because they had an indoor pool. The only thing that wasn’t just great is the lady who was working the front desk. She was pretty “blah” and didn’t seem to...More

1  Thank loganc21
Response from gmtn550, General Manager at Comfort SuitesResponded 14 December 2017

Logan, Thanks for taking the time to fill out our review. We always appreciate feed back so we can continue to improve our services. I would truly appreciate it if you would email me at my desk email to expound on your comment about the...More

Reviewed 10 November 2017 via mobile

I stopped over at this motel for one night on a trip. It's pretty new and I was very pleased. Located right next door to the Casey Jones Museum and Old Country Store. I ate supper there and it was great. The king room was...More

Thank tchmuzik
Response from gmtn550, General Manager at Comfort SuitesResponded 14 December 2017

greetings! We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$130 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Jackson
#5 Business Hotel in Jackson
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$130 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Jackson
#5 Business Hotel in Jackson
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (46)
Room & Suite (62)
Dining (5)
Pool & Beach (4)
Questions & Answers
Ask a question
Amburrito89
15 January 2016|
AnswerShow all 2 answers
Response from Wells1234 | Reviewed this property |
There were savory snacksand beverages in the lobby for a period of time in the early evening..a nice touch after a day of driving
0
Votes
Judy G
25 December 2015|
Answer
Response from TravelAmericaNow | Reviewed this property |
We do not travel with pets, so that is not a concern for us, and I do not know hotel policy about pets. Just give the hotel a call.
0
Votes
jimmy09121963
31 July 2015|
AnswerShow all 3 answers
Response from Kathy J | Reviewed this property |
Service animals are welcome, but not pets.
0
Votes
Room Tips
"Our room was on the 1st floor, and we were very comfortable. We used a luggage cart and rolled our suitcases..."
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"Look around on line for a great rate. It's pricey."
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"We enjoy a first floor room by the pool."
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"Huge handicap room"
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