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Residence Inn Jackson

Expedia.comUS$189*
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#10 of 28 Hotels in Jackson
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$189*
US$189*
US$189*
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Residence Inn Jackson
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256 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Reviewed 9 June 2016 via mobile

Not to many options in Jackson so I thought the Residence Inn would be a safe bet. I missed it this time. Checkin went well and the clerk made me think I was getting a nice room on the opposite side from the interstate, which I asked for. When I got to the room I realized I was tricked, while...

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Helpful?
2Thank Ron M
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Dear Ron, Thank you for taking the time to complete the Guest Satisfaction Survey through TripAdvisor in regards to your recent stay at the Residence Inn Jackson. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the lack...

Peoria, Illinois
Reviewed 2 June 2016

Nice location with friendly, excellent staff! Squeak, Squeek, squeak - the sound of our kingsize bed in Room 201, every time either of us shifted position. What in the world? Checked the boxspring and took a photo of the composition materials-- a first for us- corrugated paper/cardboard!!! Yes, stay here if you want the bed to squeak! Now go use...

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Helpful?
2Thank RoadtripMemoryM... H
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn Jackson. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues encountered. We have shared...

Oklahoma
Reviewed 2 June 2016

We visited this hotel on May 23 when we were traveling to Pigeon Forge, TN. The room was huge - complete kitchen, living room, oversized bathroom and bedroom. The breakfast was great. The only complaint I have is the $75 pet fee. We usually stay at La Quinta because they do not charge for our little Boston Terrier. The Residence...

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Helpful?
Thank iloan4u
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Elite member, your feedback will be shared with the team to continue to inspire and motivate them...

Reviewed 23 May 2016 via mobile

Everything in room 111 was covered in dust. I wiped down the walls, headboard, lamps, coffee pot, etc. with towels from the room. The attached pics will show just how dirty everything was. The drapes and valance were also dust-caked but I didn't bother trying to wipe them down. Even the shelf where towels are stocked was filthy. This was...

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Helpful?
1Thank David G
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for taking the time to comment on your experience at the Residence Inn Marriott-Jackson through TripAdvisor. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the lack of cleanliness. We have shared your feedback with the...

Reviewed 7 May 2016

The hotel was clean and the staff were all friendly. The room was clean, we are very particular and check extensively as soon as we arrive to ensure the room is clean and insect free. We checked in late night and it was very fast and pleasant. AJ the front desk associate was very nice at check out!

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Helpful?
Thank J.E. V
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

Derwood, Maryland
Reviewed 30 April 2016

We stayed just overnight at the Residence Inn in Jackson. Both my husband and I were pleased with the very helpful and friendly staff. They did everything to make our stay comfortable including getting a non-down pillow for my allergic husband. We also called ahead and, as promised, they did not spray in the room since my husband is allergic...

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Helpful?
Thank RATS88
JC S, Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through the Guest Satisfaction Survey. As a VALUED CUSTOMER/Marriott Rewards Basic MEMBER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to...

Atlanta, GA
Reviewed 20 April 2016

We spent two nights here while visiting family in Jackson. This might be one of the best Residence Inns we've ever stayed in. The room was so comfortable and well-laid out that it inspired me to create the same environment in my own bedroom at home. I absolutely loved the decor and, of course, the bed. We slept well. Even...

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Helpful?
Thank aunaturale
JC S, Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a __VALUED CUSTOMER/Marriott Rewards Silver MEMBER__, your feedback will be shared with the team to continue...

Raleigh, North Carolina
Reviewed 1 April 2016 via mobile

Stayed here for one night as we passed through, but we had a wonderful time!! The staff were amazing!! Very attentive and helpful while we were there -- Cornelius gets a huge thumbs up for dinner suggestions :) The room was quiet and clean...the kitchen area would have been great for a longer stay. The bed was extremely comfortable. Used...

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Helpful?
Thank NCtraveler73
JC S, Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a __VALUED CUSTOMER/Marriott Rewards member, your feedback will be shared with the team to continue to...

Greater Cincinnati
Reviewed 9 March 2016

The best thing about this hotel are the staff and breakfast area was organized, staff really accommodating (one staff person in the breakfast area was even smiling through an exchange with a crazy guest person- he was being very rude). Love the basketball court and pool area. That being said I traveled to this hotel many years ago and I...

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Helpful?
Thank delrio69
JC S, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you so much for taking the time to leave your concerns with Trip Advisor. I truly appreciate you providing insight to what should never be an issue. Cleanliness is our top priority, and while we've managed to succeed in friendliness, cleanliness is where we have failed incredibly. I am working diligently with my team to put systems in please...

Brandon, Mississippi
Reviewed 7 January 2016 via mobile

I love the location and quiet secluded ness of the hotel. It is very clean and spacious the parking lot is big. The gust services were berry polite and promptly checked me in. The price is reasonable I had a studio room it looks like fine living in the rooms and the bed was comfortable. The amenities are very good.

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Helpful?
1Thank Anthony R
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn -Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Residence Inn Jackson hotel is the only extended stay property in the area and we offer a choice of studio, one-bedroom, and two-bedroom suites with king or queen beds and modern amenities. All of our suites are designed with separate living and sleeping areas, as well as a fully-equipped kitchen so you can enjoy an apartment-style experience during your visit. We make it easy for you to enjoy a home away from home experience, take care of business while you are away from the office, or just relax in comfort during your leisure trip. Enjoy complimentary Internet access throughout your stay, and conveniences including complimentary grocery delivery service and breakfast each morning!Whether you’re staying with us for a long weekend or for an entire week, you can look forward to a home away from home experience at the Residence Inn Jackson hotel. We put you within easy reach of area work sites, hospitals, event grounds, and attractions. Easily accessible from Interstate 40, we are the only hotel that offers corporate housing and cater to extended stay travelers who are visiting us for business and leisure purposes! ... more   less 

Additional Information about Residence Inn Jackson

Address: 126 Old Medina Xing, Jackson, TN 38305-6520
Region: United States > Tennessee > Jackson
Price Range: RM653 - RM999 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jackson 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Residence Inn Jackson Hotel Jackson
Hotel Style:
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Jackson staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Demand a room on the opposite side of the highway”
KevinE321, 17 May 2017 | Read review
“I always request a ground floor room so I can't comment on the upper levels.”
Y7076XEdavidg, 16 May 2017 | Read review
“Rooms away from the freeway, and make sure it is clean before you unpack.”
hanova2017, 16 Apr 2017 | Read review
“away from the elevator”
geeluv05, 31 Mar 2017 | Read review
“Get a room on the parking lot side of the building, the interstate didn't bother me but caused one to not be able to sleep.”
702amberb, 6 Feb 2017 | Read review
5 of 5
Expedia.com
US$189* /night
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Booking.comUS$189
PricelineUS$189
Hotels.comUS$189
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*Disclaimer
Prices are for 1 room, 2 adults
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