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Residence Inn Jackson

272 reviews
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Traveller (60)
Room & Suite (34)
Dining (6)
Overview
  • Excellent58%
  • Very good21%
  • Average9%
  • Poor8%
  • Terrible4%
Travellers talk about
“social hour”(7 reviews)
“full kitchen”(10 reviews)
“front desk”(45 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
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Reviews (272)Write a Review
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154
58
25
23
12
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All reviewssocial hourfull kitchenfront deskfire pithome away from homesqueaky bedbedroom suiteupscale hotelgas stationhot tublaundry rooma great stayindoor poolawesome staffliving areain great shapehalfway point
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61 - 65 of 272 reviews
Reviewed 27 July 2016

I’m pretty loyal to Marriott and use their brands for the majority of my business and personal travel. I recently traveled to Jackson for a family reunion. There were few places that I could take my pet, but the residence inn was the only Marriott...More

Thank Hangtimesm
Response from Cornelius W, Front Office Manager at Residence Inn JacksonResponded 21 August 2016

Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your...More

Reviewed 1 July 2016 via mobile

Check in was quick and smooth. Hotel staff was nice. Breakfast was really busy and thru could not keep the food stalked. I was not happy that I had to kill 2 roaches. I left a message for the manager to call me, but I...More

1  Thank SoleSurvivor_14
Response from Cornelius W, Front Office Manager at Residence Inn JacksonResponded 4 July 2016

Thank you for taking the time to share your recent experience at the Residence Inn Jackson with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Since your stay, that room...More

Reviewed 26 June 2016

I am a Marriott Gold member with two Marriott timeshares. Twice per year I book travel to travel cross country with my dog. For the past 4 years ( with the same dog) I routinely stay in Residence Inn's across the country because they are...More

3  Thank SpartanNewJersey
Reviewed 25 June 2016

Let me start off by saying that I would have given them a good review if there was no theft involved. I spent 13 months in one room without checking out. The company I work for spent thousands of dollars at the Residence Inn. While...More

2  Thank cmcbj321
Reviewed 22 June 2016

Rooms are decent. You need to get one on the non-highway side or the highway noise may keep you awake at night. As is the practice of many Residence Inn's they do have complimentary breakfast, which was very good. They also provide a free happy...More

2  Thank adventureseekerx2
Response from Cornelius W, Front Office Manager at Residence Inn JacksonResponded 4 July 2016

Thank you for taking the time to complete the guest satisfaction Survey through TripAdvisor in regards to your recent stay at the Residence Inn Jackson. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$140 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (60)
Room & Suite (34)
Dining (6)
Questions & Answers
Ask a question
Angbu7
21 March 2015|
Answer
Response from JC S | Property representative |
We look forward to having you, and your dog! We are a pet friendly hotel. We accept pets 30lbs and under with a pet fee of $50.
0
Votes
Room Tips
"Choose a room away from the freeway and ask for upper floors."
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"Don’t get one facing I40. Noise from traffic flow!!"
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"Demand a room on the opposite side of the highway"
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"I always request a ground floor room so I can't comment on the upper levels."
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