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DoubleTree by Hilton Hotel Jackson

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DoubleTree by Hilton Hotel Jackson
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760 Reviews from our TripAdvisor Community

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Showing 757: English reviews
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Jacksonville, United States
Reviewed yesterday NEW

The stay was lovely. We enjoyed our room and everything was comfortable. We didn't get around to room service, but the restaurant was nice. The check out was wonderful and the person at the desk was very sweet. I enjoyed my stay and Jackson, Tennessee.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank corettam31
Blountville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

My husband and I stayed here two weeks ago with our fourteen year old son. We had a package that included breakfast. We had stayed here a few years ago and remembered that the beds were extremely comfortable and the restaurant downstairs had a good breakfast buffet. Once again, we were not disappointed. The rooms were clean and nicely decorated....

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Thank 80sgrl
About Hotel's Favourite Review
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for responding to our survey. We are happy to see that you found the DoubleTree by Hilton in Jackson to you liking. I am very sorry to hear that you had cut yourself while you were here. If you would like to speak with me concerning this incident you may call or email me directly. I am very...

Minnesota
Reviewed 2 days ago NEWvia mobile

I stayed at the Double Tree for a couple of nights. Great rooms, comfortable beds. Super staff and was cookies. Great breakfasts as well. Very convenient location and lots of other restaurants in the area

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Thank thompsv
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

We want to thank you for responding to our survey. Thank you very much for staying with us and we look forward to welcoming you back to our hotel. Sincerely, Ginger Meeker Reservations Manager (731) 664-6900 dtjresv@Hotmail.com

Titusville
Reviewed 3 days ago NEW

I write this review to help others who use Expedia or some other type of reservation system. I booked four days at the Double Tree for a wedding with Expedia. Later I called the hotel directly to add a third person and was told there was a room available and they would note the change; just pay the difference upon...

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Helpful?
Thank James H
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for responding to our survey. I want to apologize for the issues you encountered during your stay. However, I'm not sure if we have the correct hotel due to the fact that we do not offer rollaway beds or cots. Can you please check the reservation, I only want to be able to make things right with our...

Huntsville, Alabama
Reviewed 4 days ago NEW

Popped in late Saturday night. Great front end service. Nice clean comfortable room. I left early in the morning so I didn't get to experience any of the amenities. As always loved the Doubletree cookies. I would stay again anytime.

Review collected in partnership with DoubleTree by Hilton
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Thank Kathylouisesmith
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for responding to our survey. We want to thank you for staying with us and for your kind remarks. We look forward to seeing you again in the future. Sincerely, Ginger Meeker Reservations Manager (731) 664-6900 dtjresv@Hotmail.com

Jackson, Tennessee
Reviewed 5 days ago NEW

Stayed several times over the years and the quality is the reason why I continue to come back to this location! The staff is very welcoming, service is great, and rooms "just like home" with all the luxuries you would expect.

Review collected in partnership with DoubleTree by Hilton
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Thank 128aritah
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for responding to our survey. We want to thank you for staying with us and we look forward to welcoming you back to our hotel in the future. Sincerely, Ginger Meeker Reservations Manager (731) 664-6900 dtjresv@Hotmail.com

Tomball
Reviewed 1 week ago via mobile

We found this hotel to be a very comfortable stop after a long day of traveling. Even though the property is obviously older, it has been well maintained. The excellent staff provides good customer service. Good value for our dollar.

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Helpful?
Thank Susan L
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for responding to our survey. We are happy to see that you found the DoubleTree by Hilton Jackson to your liking. We want to thank you for staying with us and we look forward to welcoming you back to our hotel. Sincerely, Ginger C. Meeker Reservations Manager 731-664-6900 dtjresv@Hotmail.com

Niles, Ohio
Reviewed 1 week ago

We were traveling from Ohio to Texas no 'tis was almost 1/2 way. The hotel was beautiful and the people were so welcoming ! There is a wide variety of shopping opportunities nearby to spend any extra time.

Review collected in partnership with DoubleTree by Hilton
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Thank Anndave2
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

We are happy to see that you found the DoubleTree by Hilton in Jackson Tennessee to your liking. Thank you for the kind comments. We want to thank you for staying with us and we look forward to your next visit. Sincerely, Ginger Meeker Reservations Manager dtjresv@Hotmail.com (731) 664-6900

Parsons, United States
Reviewed 1 week ago

One of the best small hotels I've had the pleasure to stay. It is a model of how a good hotel should operate in a small town. The staff makes anyone's stay a pleasure as they are dedicated and very supportive of all requests.

Review collected in partnership with DoubleTree by Hilton
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Thank Elks/sam L
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

We are happy to see that you found the DoubleTree by Hilton Jackson Tennessee to your liking. Thank you for the great comments. We want to thank you for staying with us and we look forward to welcoming you back in the future. Sincerely, Ginger Meeker Reservations Manager 731-664-6900 dtjresv@Hotmail.com

Reviewed 2 weeks ago

It's a very nice and clean hotel and it's in a good location for where I wanted to stay. The beds were a little uncomfortable and smaller than I expected, not sure if it was my room or all the rooms. The pool area is very nice and the restaurant is good. Loved the cookies too.

Review collected in partnership with DoubleTree by Hilton
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Thank 322margaretg
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

We are very happy to see that you found the DoubleTree by Hilton Jackson Tennessee to your liking. We want to thank you for staying with us and we look forward to seeing you again in the future. Sincerely, Ginger C. Meeker Reservations Manager 731-664-6900 dtjresv@Hotmail.com

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Jackson

Address: 1770 Hwy 45 Bypass, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: RM486 - RM797 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Hotwire, Travelocity, Priceline, Booking.com, Expedia, Orbitz, Cancelon, getaroom.com, Cheap Tickets and HotelQuickly so you can book your DoubleTree by Hilton Hotel Jackson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Jackson
Jackson Doubletree
Hotel Style:
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Jackson staff and other travellers.
1 question
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2 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Above the third floor”
998JamesH998, 25 Apr 2017 | Read review
“Ask to be placed Away from the rooms that they appear to be renovating!”
Christine_B_12864, 10 Apr 2017 | Read review
“We stayed on the fourth floor near the very end of the hall. It was a Hilton Honors Floor.”
80sgrl, 2 Apr 2017 | Read review
“If you are shorter than 5'0", the mirrors will not work for you, if you are sitting at the desk.”
rebiat, 28 Mar 2017 | Read review
“Floor four is the hilton hhonors suite.”
WBowman, 1 Jan 2017 | Read review
5 of 5