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DoubleTree by Hilton Hotel Jackson

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DoubleTree by Hilton Hotel Jackson
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746 Reviews from our TripAdvisor Community

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Showing 744: English reviews
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Reviewed 2 days ago NEW

The last time I booked a room at Double Tree, every aspect of the stay was great. I was really looking for a comfortable bed, so I booked at Double Tree again. Check in was easy. When I went up to my room and walked in the bathroom, the tub was half filled with water. The stress hit that my...

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Helpful?
Thank Rebia T
Murfreesboro
HOTEL’S FAVOURITE REVIEW
Reviewed 26 January 2017

The staff is wonderful at the front desk. Very pleasant, kind, helpful. The rooms are quiet, clean ... Great bathrooms. I thoroughly enjoyed my stay. we did eat breakfast elsewhere after the first night.

Review collected in partnership with DoubleTree by Hilton
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Thank Steve T
About Hotel's Favourite Review
LeeBellamy731, General Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thanks for the 5 star review Steve T. We take a lot of pride in our friendly staff here at the DoubleTree Jackson. Thank you for choosing our DoubleTree for your choice of accommodations while in Jackson TN. We hope to see you again soon. Safe travels! Regards, Lee Bellamy General Manager

Auburn, Alabama
Reviewed 2 days ago NEW

Was in town for a business meeting with a customer and was very pleased with the service! Room was clean and gym was nice for the size hotel. Overall was very pleased with my experience and enjoy being a Hilton honors member!

Review collected in partnership with DoubleTree by Hilton
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Thank justinsE480YG
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for taking the time to respond to our survey. We see that you found the DoubleTree by Hilton Jackson Tennessee to your liking. We want to thank you for staying with us and for being a loyal Hilton Honors member. Sincerely, Ginger C. Meeker Reservations Manager 1770 US Highway 45 Bypass Jackson, Tennessee 38305 731-664-6900/dtjresv@Hotmail.com

Paragould, United States
Reviewed 1 week ago

Hotel was probably a jewel in its day. It is starting reveal its age. Staff was very friendly, rooms were clean but slightly aged. The baseboards were dirty and marred, bathtub patched in several areas. Again, for the age of the hotel I guess this is to be expected but I don't see this hotel around in 5 years.

Review collected in partnership with DoubleTree by Hilton
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Thank 775aaronf
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for taking the time to respond to our survey. I understand that you did not like our hotel due to the age of the hotel and I do apologize for any inconvenience this may have caused you. If you would like to speak with me directly you may do so with the information listed below. We want to...

Tenness
Reviewed 1 week ago

The rentacop here needs to be fired. I waked my kids to the pool at midnight, and though there was no sign stating it was closed, she ran around the corner, put her hand on her weapon and started screaming. We didnt have a problem with the fact that the pool was closed. She acted as though she pull a...

Review collected in partnership with DoubleTree by Hilton
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Thank 262jeffryw
Reviewed 1 week ago

Nice hotel on our trip back from DC to Dallas. Although I booked a double, was given a single. We made it work but not ideal. Only other odd thing is the dressing mirror is right next to the bed, so when you roll over, you have a full length view of yourself in bed, odd.

Review collected in partnership with DoubleTree by Hilton
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Thank 730jillianw
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for taking the time to respond to our survey. We are happy to see that you found the DoublTree by Hilton Jackson Tennessee to your liking. I do apologize for the room mix up and hope that this will not keep you from staying with us again in the future. We want to thank you for staying with...

Hendersonville, United States
Reviewed 1 week ago

Great location, beautiful landscape and great employees. This hotel is in the middle of everything. Every time I encountered the staff they always asked if I needed anything and "Enjoy your stay".I give this hotel 5 stars.....

Review collected in partnership with DoubleTree by Hilton
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Thank charnissam
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for taking the time to respond to our survey. We are happy to see that you found the DoubleTree by Hilton Jackson Tennessee to your liking. We want to thank you again for staying with us and we look forward to next visit. Sincerely, Ginger C. Meeker Reservations Manager 1770 U. S. Highway 45 Bypass Jackson, Tennessee 38305...

Reviewed 1 week ago

Would recommend, 5 stars! Hotel is top of the line. Best in Jackson, Tennessee. The value,slept great, cleanliness excellent. Location right off the main roads. Rooms awesome! Doubletree hotels by Hilton is the only way , that I travel, for great service and clean hotels.

Review collected in partnership with DoubleTree by Hilton
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Thank S5437TDmartham
Ginger M, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for taking the time to respond to our survey. We are very happy to see that you found the DoubleTree by Hilton Jackson Tennessee to your liking. We want to thank you for staying with us and we look forward to seeing you again in the future. Sincerely, Ginger C. Meeker Reservations Manager 1770 U.S. Highway 45 Bypass...

Carrboro, North Carolina
Reviewed 2 weeks ago

I am a Hilton Diamond member and like staying in the DoubleTree Hotel chains because they pride themselves on their "thoughtful touches", warm and friendly service. However, at this location, the thoughtful touches are not easily visible. Although, I arrived too early at the location to check in, I wouldn't describe the front desk staff person's communication as warm and...

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Thank slowee08
Chattanooga, Tennessee, United States
Reviewed 2 weeks ago

The customer service was superb - TY Delmont - an excellent ambassador for the Jackson location. Room was very clean & just a great experience. Convenient location and a safe environment especially for those traveling solo.

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Thank Wendy K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Jackson

Address: 1770 Hwy 45 Bypass, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: RM508 - RM800 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Priceline and Orbitz so you can book your DoubleTree by Hilton Hotel Jackson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Jackson
Jackson Doubletree
Hotel Style:
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Jackson staff and other travellers.
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1 month ago

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Questions? Get answers from DoubleTree by Hilton Hotel Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are shorter than 5'0", the mirrors will not work for you, if you are sitting at the desk.”
 of 5 bubbles rebiat, 28 Mar 2017 | Read review
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 of 5 bubbles WBowman, 1 Jan 2017 | Read review
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“Book early and check-in online for a good chance at a room on the first floor”
 of 5 bubbles sljoseph74, 28 Jun 2016 | Read review
“not this one”
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5 of 5