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Hampton Inn & Suites Jackson

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Hampton Inn & Suites Jackson
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682 Reviews from our TripAdvisor Community

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Showing 679: English reviews
Murfreesboro, United States
Reviewed 16 August 2016

The hotel staff was my favorite part - they were friendly & went above and beyond in Customer Service. I requested towels and they were brought to me incredibly fast. I was greeted by name when I went down to breakfast. Highly recommend this hotel just based on the staff, but the kids had a lot of fun in the...

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Thank Courtney M
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Courtney M, Thank you so much for taking the time to leave us this amazing review! I appreciate all of your kind words about our staff! It means a lot to everyone and serves to keep us working harder! I am thrilled that we were able to get your request taken care of as soon as we did! If you...

Nashville, Tennessee
Reviewed 16 August 2016

Very good job by this location! It was clean and the staff was great and very friendly! This location had a very clean breakfast. The room was clean. The family slept well without any problems. The location was great.

Review collected in partnership with Hampton
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Thank 447lawrencel
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

447lawrencel, Thank you so much for taking the time to leave us this amazing review! I speak for everyone when I say we appreciate all of your kind words about our staff! We have a great group that truly try to make everyone's stay perfect! Our housekeeping staff does a wonderful job of keeping everything spotless as well! Should your...

Huntsville, Alabama
Reviewed 12 August 2016

Great staff! We were welcomed from the time the lobby doors opened until we departed. Really nice job handling some of our unusual crew member room changes. Breakfast was above average. Our team often arrived late at night from their work day and found the lobby coffee hot and fresh. Surprise! - some of the staff thought of us and...

Review collected in partnership with Hampton
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Thank Larry C
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Larry C, Thank you so much for taking the time out of your busy day to leave us this wonderful review! We are glad that we were able to take care of you and your crew even with all of the unusual shifts and rooms changes! You and your team were awesome which made it a lot easier, so we...

Elizabethton, Tennessee
Reviewed 12 August 2016 via mobile

Each time I work in the Jackson area I always stay here. The staff is wonderful and the property is great. The rooms are very clean and the area is quiet. Also the property is just off the interstate.

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Thank Mark F
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Mark F, Thank you so much for taking the time to leave us this amazing review! Thank you for your continued loyalty to our hotel! It means so much to know that you choose us over the other hotels in Jackson! I will pass along your kind words to the entire staff! We hope you continue to stay with us...

Murfreesboro, Tennessee
Reviewed 11 August 2016

This is a great hotel. It lives up to Hampton standards. The front desk staff is top-notch. They are very kind and accommodating. Housekeeping is excellent and the rooms are VERY nice and clean. I loved staying here and this is definitely my first choice in the Jackson area for a clean, quiet, comfortable and overall excellent hotel stay.

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Thank Prinsassjo21
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Prinsassjo21, Thank you so much for this wonderful review! We are so happy that we were able to live up to the Hampton name! Thank you for all of your kind words about our entire staff! We have a great crew here that go out of their way to make life easier for all of our guests! Our housekeeping team...

Memphis, Tennessee
Reviewed 9 August 2016

The property is wonderful, however the lady who set.up the breakfast was a bit rude. The view of our to was perfect ad well.as the room cleanliness. The pool was one of the best parts. The water was.can, as well as they have a shower before.you get in the pool.

Review collected in partnership with Hampton
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Thank Ibinka N
Robert M, General Manager at Hampton Inn & Suites Jackson, responded to this review

Ibinka N, Thank you for taking the time to leave us this review. I apologize for the poor attitude from the lady setting up breakfast. This is not what we expect from our staff and is not how we wanted to start your day. I am very pleased to hear that the cleanliness was perfect and that you were able...

Shelbyville, IN, United States
Reviewed 8 August 2016

Electronic check in allowed for a 15 second check in at the desk where I was simply handed the key to my room on arrival. Room was immaculate and King Size bed extremely comfortable allowing for an unusually good nights rest for me as I normally don't sleep well at hotels. Complimentary breakfast included sausage gravy and biscuits, waffles, eggs,...

Review collected in partnership with Hampton
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Thank Lew H
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Lew H, Thank you so much for taking the time to leave us this wonderful review! E-Checkin is extremely convenient. You can choose your own room and location, and all we do is hand you your keys when you get in! I am glad that you were able to sleep well despite not being able to in other hotels! We...

Chicago, United States
Reviewed 8 August 2016

My favorite stop in Jackson. The staff is always warm, friendly and accomidating. They make you feel as if you are coming home to visit family! Each time I have stayed, front desk to hose keeping attends to your needs.

Review collected in partnership with Hampton
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Thank Lorenzo C
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Lorenzo C, Thank you so much for leaving us this amazing review! I would also like to thank you for your continued loyalty to our hotel! Repeat guests are one the greatest compliments we could ever have. I know the whole staff loves it when we see your name in our list of arrivals! Thank you for your kinds words...

Matawan, New Jersey
Reviewed 29 July 2016

After driving for 10 long hours, what a warm welcome from Claire! When we arrived, we were tired and hungry - Claire made us feel like we were now home. She got us to our room, made sure everything was proper and gave us a great suggestion for dinner. Breakfast the next morning was tasty and the "goody-bag" of water...

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Thank RabbiMal
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

RabbiMal, Thank you so much for taking the time to leave us this fantastic review! Claire is awesome isn't she? She truly cares for each and every person who comes through our doors! I am thrilled that after 10 hours, you were able to get a good some food and a good nights sleep. Thank you for your compliments about...

Louisville, United States
Reviewed 28 July 2016

This hotel is clean and updated. It's not right on the strip with all of the retail, but it's only an exit or so away, so convenience without the traffic. Stopped over with my husband and 2 kids on the way home from Texas and had a comfortable stay.

Review collected in partnership with Hampton
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Thank Brandy S
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Brandy S, Thank you so much for taking the time to leave us this wonderful review! I am glad that you enjoyed our location! Like you said, while you aren't right on the strip with the restaurants, you're only an exit away! We are happy that you and your family were able to have a comfortable stay on your journey...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn & Suites Jackson

Address: 150 Campbell Oaks Dr, Jackson, TN 38305-1306
Region: United States > Tennessee > Jackson
Price Range: RM557 - RM962 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hotel Style:
#1 Romantic Hotel in Jackson
#1 Family Hotel in Jackson
#1 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jackson staff and other travellers.
2 questions
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9 months ago
Hot Springs, Arkansas

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Questions? Get answers from Hampton Inn & Suites Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With Hilton Honors program, you can use the app and select your room.”
 of 5 bubbles cindypA564YU, 4 Sep 2016 | Read review
“we stayed in a suite.. lots of room w/fridge - microwave - sink - coffee / super cozy”
 of 5 bubbles Krazybcuz, 22 Jul 2016 | Read review
“King suite was very nice and big”
 of 5 bubbles SherryB_13, 6 Jul 2016 | Read review
“I'd be happy to stay here again! As a regular, the staff here will work to get you the best possible room!”
 of 5 bubbles 344neilw, 27 Jun 2016 | Read review
“Do not ever get rooms on the first floor, too much activity”
 of 5 bubbles caseykitty, 30 May 2016 | Read review
5 of 5