We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Comfort Suites

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Comfort Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

148 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 148: English reviews
Start your review of Comfort Suites
 Click to rate
Elkins, West Virginia
Reviewed 2 weeks ago

Have stayed here on several occasions. As usual, everything was perfect. Very friendly and helpful staff. Room very clean. Beds and pillows very comfortable. Location is near to attractions and medical offices. Will stay here anytime I am in the area.

 Report
Helpful?
Thank Carol M
Donna M, Guest Relations Manager at Comfort Suites, responded to this review

Dear Carol & Valued Choice Member, We appreciate you taking the time to review your experience with us and for your continued loyalty to Choice Hotels. We enjoyed having you with us and we hope to see you again soon! Kind regards, Donna

Bloomington, Indiana
Reviewed 2 weeks ago via mobile

Several of us came in on a business trip and held our meeting in the breakfast area at 9 am. Li Zanes was working the breakfast bar. She was professional and curious to our group and went above and beyond making sure we had everything we needed. She even left some of the breakfast out later for us. We really...

 Report
Helpful?
Thank DCade
Donna M, Public Relations Manager at Comfort Suites, responded to this review

Dear Valued Guest, We truly appreciate your time in reviewing your experience with us, thank you so much for your kind words! I will share your review with Li, she will be happy to hear her hospitality was appreciated. Please do come back and visit with us again soon! Kind regards, Donna Director of Operations & Sales

Johnson City, Tennessee
Reviewed 3 weeks ago

We stayed 10 nights while waiting for our new home to be completed, The rooms are clean, the staff is very courteous and accommodating. The breakfast that is served daily is very good and varies a bit in offerings day to day,

 Report
Helpful?
Thank tatankafarm
Donna M, Guest Relations Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review your experience with us, we appreciate your feedback and enjoyed having you stay with us! I will share your review with my team members, they will be happy to hear your wonderful comments. Congratulations on your new home! Yours in hospitality, Donna Murphy Director of Operations

Reviewed 4 weeks ago

It was clean nice and the suite with couch worked out great for a overnight family trip. Bathroom was very clean, which most hotel bathrooms are not. I was impressed, good value close to Casey Jones complex if you are interested

 Report
Helpful?
Thank C H
Donna M, Guest Relations Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review your recent stay with us, we truly appreciate guest feedback! I will share your feedback with our housekeeping team, they will be very happy to hear their hard work is appreciated! I hope you have a wonderful day and we hope to see you again soon! Kind...

Madisonville
Reviewed 18 January 2017 via mobile

We stayed for thee nights. The first night, they never even came in the room. The next night, they left clean towels but let the bed a mess. I. have never had that happen. The coffee machine in the lobby kinda sucks too

 Report
Helpful?
Thank Medgasman
Donna M, Guest Relations Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review your stay with us and for your candid feedback. I do apologize about your bed. If you would please contact me here at the hotel at your convenience so I may better understand what happened in your situation. My contact information is listed below. The coffee machine...

Palm Bay, Florida
Reviewed 5 January 2017

I loved it here. people were wonderful, it was clean and the restaurant was so good. Would go here again. They have a whole floor just for people with animals. The best was so comfortable and I have a bad back so that is saying a lot.

 Report
Helpful?
Thank bcc2017
Roanoke, Virginia
Reviewed 25 December 2016

Stayed there with family for the Thanksgiving holiday. Upon check in the service was on point the lobby was clean,staff friendly & professional.The rooms were clean and very big. Location convenient off of the highway & everything from gas food & shopping is all around. I have stayed at over a dozen CS properties in my time and this one...

 Report
Helpful?
Thank hotttraxx
Donna M, Manager at Comfort Suites, responded to this review

Dear Hotttraxx, Thank you so much for your kind review, I am so happy to hear you and your family enjoyed your time with us over Thanksgiving Holiday! I will be sure to share this with our staff as they truly strive to make our guests feel welcome and cared for at Comfort Suites Johnson City. We enjoyed having you...

Columbia, Missouri
Reviewed 20 December 2016

I arrived around noon, much earlier than the 3pm advertised check-in time. I inquired at the front desk if my room might be ready. I was very politely informed that it wasn't just yet, but that it would be in about an hour and was welcomed to wait in the lounge/ breakfast area. I did so and enjoyed some soup...

 Report
Helpful?
Thank 773melindak
Donna M, Manager at Comfort Suites, responded to this review

Dear Melinda, Thank you so much for your kind review. I apologize that you were disappointed in the room size. Comfort Suites is an all Suite hotel with most of our rooms having a slight wall separating the living space area and the bedroom area. We do have a 2 room King Suite which has an actual bedroom with a...

Birmingham, Alabama
Reviewed 29 November 2016

I recently stayed at this hotel for a weekend trip to watch my son play college football. The hotel has been completely remodeled. It looks great. The room was very spacious. The staff was very polite. Everything was clean. The breakfast was great.Located right off the interstate,it was easy to find.

 Report
Helpful?
Thank sammy q
Donna M, Manager at Comfort Suites, responded to this review

Dear Sammy, Thank you so much for taking the time to review your recent stay with us, we enjoyed having you here! We are happy to hear you enjoyed our recent remodel. I will share your review with our staff as we strive to offer exceptional hospitality. We hope you will visit with us again should you visit our city!...

Raleigh, North Carolina
Reviewed 28 November 2016

We had a number of rooms, and rather big groups at breakfast times. Brad was very helpful in securing the rooms all on the same floor. Li Zanes was amazing juggling the front desk breakfast buffet. There were 2 other people whose names I do not remember, but they did a great job of managing the breakfast buffet, especially when...

 Report
Helpful?
Thank darafergie
Donna M, Manager at Comfort Suites, responded to this review

Dear Ferguson Family, Thank you so much for your kind review, we truly enjoyed having you stay with us! I am happy to hear you enjoyed your time with us and I will share your compliments with the staff. We hope to see you again soon! Warm regards!

61 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (34)
Viewed
Room/Suite (12)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (1)
Viewed
Dining (5)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (4)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (1)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Johnson City hotels
6.5 km away
Carnegie Hotel
Carnegie Hotel
#1 of 19 in Johnson City
511 reviews
3.4 km away
Holiday Inn Express
Holiday Inn Express
#2 of 19 in Johnson City
232 reviews
5.3 km away
Hampton Inn Johnson City
Hampton Inn Johnson City
#3 of 19 in Johnson City
419 reviews
Show Prices
Show Prices
Show Prices
2.9 km away
Red Roof Inn Johnson City
Red Roof Inn Johnson City
#6 of 19 in Johnson City
285 reviews
3.3 km away
DoubleTree by Hilton Hotel Johnson City
2.0 km away
BEST WESTERN Johnson City Hotel & Conference Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 3118 Browns Mill Road, Johnson City, TN 37604
Region: United States > Tennessee > Johnson City
Price Range: RM352 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Choice Hotels, Hotels.com and Priceline so you can book your Comfort Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Johnson City
Johnson City Comfort Suites
Hotel Style:
#5 Family Hotel in Johnson City
#8 Business Hotel in Johnson City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side are quieter and don't get noise from the restaurant that is next door.”
 of 5 bubbles tatankafarm, 28 Jan 2017 | Read review
“Plenty of shopping & restaurants in the area”
 of 5 bubbles hotttraxx, 24 Dec 2016 | Read review
“If you're wanting a true suite, call to clarify.”
  • Reading light and Sconce near bed with separate swithches.
  • Partial walls block tv from seating area
  • Lobby View from Dining Area
  • USB and electrical outlets at bedside.
 of 5 bubbles 773melindak, 19 Dec 2016 | Read review
“The King suite has 2 large rooms.”
 of 5 bubbles sammyq2014, 29 Nov 2016 | Read review
“Simply call the front desk, they will ensure that you get exactly what you want.”
 of 5 bubbles darafergie, 28 Nov 2016 | Read review
5 of 5