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The hotel was OK. When we checked in we asked for a ground floor room but they said that we booked online and can't change our reservation. They had lots of ground floor rooms available that night, so I don't see the problem. Overall, it...More
Thank Richard G
Response from Baymontjc, Guest Relations Manager at Baymont Inn & Suites Johnson CityResponded 5 October 2017
Thank you very much for staying with us. We apologize for the inconvenience you experienced. We did give you an upgrade to 2 queen beds, and we try our level best to accommodate all our guest requests regardless of the source of the reservation. we...More
US$62 - US$94 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
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Response from Robecca D | Reviewed this property |
Hello- I had a non smoking room with 2 beds. Also, I just looked up the Pet Policy on the hotel website and the site states: ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed. Hope this... More
Hello- I had a non smoking room with 2 beds. Also, I just looked up the Pet Policy on the hotel website and the site states: ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed. Hope this helps! Thanks
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"Ground floor should be requested when you make the reservation because they will not change your room when..."