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DoubleTree by Hilton Hotel Johnson City

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DoubleTree by Hilton Hotel Johnson City
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696 Reviews from our TripAdvisor Community

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Showing 694: English reviews
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Dry Branch, GA
Reviewed 6 days ago NEW

I have stayed in several Hilton hotels and this one rates at one of the top that I have stayed in. The staff was super friendly and helpful The cookies are amazing and the rooms were very clean. I didn't get to swim but my children did. They really enjoyed the indoor pool. We will be staying again!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank JessicaR1981
Knoxville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 22 July 2016 via mobile

Great location near lots of restaurants and ETSU and the regional VA hospital. Friendly staff, property is well maintained. Rooms good. Indoor pool was more like a sauna than a pool. HOT. Check in online is always an asset. Burger Bar in the lobby is good if u don't want to go out.

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1Thank David M
About Hotel's Favourite Review
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

We appreciate you sharing your comments with TripAdvisor regarding your recent stay at our hotel. Our team strives to make every guest's stay a comfortable and successful one, and we are very happy you were pleased with our location as well as our staff and services. We hope to have the opportunity to serve you again on your next visit...

Falls Church, Virginia
Reviewed 6 days ago NEW

Traveling with a pet can land you in some pretty odd places with tiny spaces. We were extremely pleased to find spacious accommodations, especially a bathroom that could accommodate a litter box as well as two people, and easy access to our vehicle from our first floor room.

Review collected in partnership with DoubleTree by Hilton
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Thank AllisonHP
Reviewed 2 weeks ago via mobile

The room was clean and the beds comfortable. Had a nice pool the was indoors and outdoors temperature in the pool was nice for this time of year. They don't service breakfast but they have a restaurant in the hotel. The burgers we had at the restaurant were very good. The service is very very slow. Because they do not...

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Helpful?
Thank Oliver D
Philadelphia, Pennsylvania
Reviewed 4 weeks ago

This hotel is clean and rooms are nice and mostly updated. Restaurant is ok but not fantastic as advertised. Meeting rooms are pretty spacious as staff very attentive to needs of meeting attendees. Staff is very friendly and helpful It is near several restaurants that can be accessed on foot. I come hear several times a year for meetings and...

Review collected in partnership with DoubleTree by Hilton
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Thank hidalgo2017
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for taking the time to share your review with TripAdvisor. We appreciate all guest feedback and are happy you found our hotel clean and our staff attentive and friendly. We look forward to being of service to you on your next visit to the Johnson City area. Best regards, Steve Lewis

Statesville, North Carolina
Reviewed 4 weeks ago

Hotel is fair needs updating and refresh Stayed here a few times average but good location. Staff is always kind and burger bar restaurant is always solid place to eat. Needs better work out equipment and internet

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John M
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you very much for posting your review of our hotel. We value feedback from all of our guests and will certainly consider your comments as we are constantly looking for ways to improve our guest's experiences. I am happy to say we are planning to double the size of our fitness room and replace all equipment very soon in...

Pensacola
Reviewed 4 weeks ago

I've stayed at this hotel for several years when in town for business. The service and overall value provided by the staff has always been excellent. I would highly recommend this hotel to anyone staying in the area.

Review collected in partnership with DoubleTree by Hilton
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Thank 336phillipc
Charleston, West Virginia
Reviewed 7 January 2017

In-room noise from heater and refrigerator. Poor quality noise insulation that allowed me to hear the general conversation all night and morning from the adjoining room. The restaurant menu is bar food. The desk staff were all very young, inexperienced with no concept of customer service. All honor advantages have been discontinued. Have stayed many nights there over several year...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Chris H
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

We thank you for taking the time to review your recent stay at our hotel and are very sorry you experienced a level of service and accommodations that were below our normal standards. I am sharing your comments with our staff and we will address the areas needing improvement you mention. We normally have excellent responses regarding our staff helpfulness...

Memphis, Tennessee
Reviewed 3 January 2017

I've stayed at this property numerous times, and I must say the boys on the night shift are a great addition. Drew and Chris really know how to make a guest feel welcome. Excellent bedside manner. Julia in the restaurant could learn a thing or two about customer service if she spent a few shifts with these boys. I will...

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Thank Christopher C
Denton, Texas
Reviewed 2 January 2017

I have stayed here on multiple occasions and have always found it to be clean and comfortable. On our most recent visit, we found the staff to be very courteous and welcoming. Our room was spacious and spotlessly clean. The breakfast (complimentary to HHonors Gold and Diamond members) was very nice. Would happily stay here again.

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Helpful?
Thank J B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Doubletree Hotel Johnson City is conveniently located at the "Hub" of the Tri-Cities only 12 miles from Tri-Cities Regional Airport, serving Bristol, Kingsport and Johnson City, Tennessee. The Johnson City Mall is immediately adjacent to our hotel. With easy access to I-81, I-26 and many other major highways, northeastern Tennessee and neighboring Virginia and North Carolina business centers and recreational attractions are just a short drive from our full service hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Johnson City

Address: 211 Mockingbird Lane, Johnson City, TN 37604
Region: United States > Tennessee > Johnson City
Price Range: RM504 - RM744 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Johnson City 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Doubletree Johnson City
Johnson City Doubletree
Hotel Style:
#4 Family Hotel in Johnson City
#4 Romantic Hotel in Johnson City
#6 Business Hotel in Johnson City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Johnson City staff and other travellers.
6 questions
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Avon, United States
over a year ago
tennessee, United States
7 months ago
tennessee
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Johnson City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room on the 5th floor. Try to get an upgrade to a suite”
 of 5 bubbles christophercJ4617XW, 3 Jan 2017 | Read review
“Any rooms away from the mall side are great, some over look pool.”
 of 5 bubbles johnkC2624OC, 30 Dec 2016 | Read review
“239 was near late night road noise from cars racing in parking lot!”
 of 5 bubbles 301nancyw, 29 Nov 2016 | Read review
“Third Floor is HHonor rooms. 2nd Floor is pet rooms. 5th floor is Executive.”
 of 5 bubbles lionelb751, 1 Nov 2016 | Read review
“? - We stayed on the fourth floor almost to the end.”
 of 5 bubbles navlrick, 26 Oct 2016 | Read review
5 of 5