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Quality Inn Merchants Drive

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Traveller (38)
Room & Suite (56)
Dining (19)
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Overview
  • Excellent26%
  • Very good38%
  • Average18%
  • Poor9%
  • Terrible9%
Travellers talk about
“sausage gravy”(3 reviews)
“room was clean”(13 reviews)
“stay there again”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (216)
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Traveller rating
57
77
37
21
21
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57
77
37
21
21
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All reviewssausage gravyroom was cleanstay there againstaff was friendlyfree breakfastdesk clerkconvenient locationinterstatemicrowavepetfi
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1 - 5 of 213 reviews
Reviewed 6 days ago

Our room was worn. Torn carpet, holes in the curtains, A/C was noisy and cooled the room , but it was extremely humid in the room, which made everything feel damp and the tile portion of the floor very slippery. The bed was horrible! Very...More

Thank 538marciae
Reviewed 3 weeks ago

This place has good service and clean rooms for reasonable prices. The pool is nice, and clean. The furniture is better than you'd expect. I always stop here when traveling from Michigan to Bryson City NC. It's a nice and convenient place to take a...More

Thank ROGER S
Reviewed 4 weeks ago

Not a luxury hotel, but it's close to interstate and convenient location. Mattress was a little worn and the tub had a slow drain. Served it's purpose since we were leaving early in the morning. Did not have a chance to try the breakfast in...More

Thank AlabamaCountryGirl
Reviewed 28 May 2018 via mobile

I reserved a room here, checked and immediately checked out. Prior to checking out I asked if I could get a refund considering I was there for 5 minutes. The lady said I could but needed to contact the third party vendor first. I contacted...More

Thank Cee L
Response from TN570, General Manager at Quality Inn Merchants DriveResponded 30 May 2018

Your issue is with the 3rd party that you booked through.I spoke with the vendor the morning after you checked out & a refund was issued to them as I was on the phone.

Reviewed 8 May 2018

We are a family of three that stayed one night before heading to the Smokies. We had a coupon book that the host honored with no question. He was also friendly and welcoming. The hotel room was clean with a TV, a microwave and a...More

Thank PepperWolfe
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$59 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Knoxville
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$59 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Knoxville
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (38)
Room & Suite (56)
Dining (19)
Pool & Beach (12)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Handerson92
8 April 2016|
AnswerShow all 3 answers
Response from TN570 | Property representative |
Yes, the pool will be open.
0
Votes
Daphanie S
25 October 2015|
AnswerShow all 3 answers
Response from BianchiSkier | Reviewed this property |
Check with the hotel. I don't smoke!
0
Votes
Room Tips
"Great place to stop on your way south."
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"Near food and highway"
Read review
"Upon check in, look at were room is located and size if handicapped. Front desk usually has a room layout."
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"Check room before staying."
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