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    Quality Inn Merchants Drive

    117 Cedar Ln, Knoxville, TN 37912-3506
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    03/09/2017 04/09/2017
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    US$72US$86
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    Traveller (32)
    Room & Suite (34)
    Dining (13)
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    Overview
    • Excellent28%
    • Very good37%
    • Average19%
    • Poor9%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn Merchants Drive
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    Best Western Knoxville Suites
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    Hampton Inn and Suites Knoxville North
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (198)
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    1 - 5 of 195 reviews

    Reviewed 1 week ago

    Full disclosure: I read some of the negative reviews and thought this place couldn't be *that* bad. Well, despite the bad reviews, I STILL booked two rooms since they required the least amount of points in the area where I wanted to stay--First mistake. Look,...More

    Thank aci2005
    Hotel's Favourite
    Reviewed 23 June 2017

    The hotel is in a good location with things to do and places to eat. The place needs a huge update and modernization. Even though the place is warn it is still kept very clean, quiet and inviting. The staff is very friendly and quite...More

    Thank Cindi B
    Response from TN570, General Manager at Quality Inn Merchants DriveResponded 11 July 2017

    Our hotel is in a great location for food & attractions. Our staff is proud to hear your nice compliments. We hope you get a chance to enjoy our pool on your next visit. Hope to see you again soon!

    Reviewed 1 week ago via mobile

    I'm not a physician, so I have no explanation to what happened here, but my girlfriend and I stayed at this hotel, and woke up the next morning with what seemed to be common cold symptoms. Assuming it was just the air conditioner being on...More

    Thank damuze
    Response from TN570, General Manager at Quality Inn Merchants DriveResponded 1 week ago

    We set our air conditioners between 70 & 75 degrees which we have found to be comfortable for our guests. Not sure if you noticed, but you are able to control the temperatures. Our rooms are inspected everyday and we have not had any issues...More

    Reviewed 10 July 2017 via mobile

    Had a family emergency that brought us into town unexpectedly. Found this place- pet friendly and a great price. Checked in the room at 2am and just needed a place to sleep. It exceeded my expectations by a long shot. Rooms were nice- well furnished,...More

    Thank Cassandra W
    Response from TN570, General Manager at Quality Inn Merchants DriveResponded 11 July 2017

    Thank you for the lovely compliments. We are glad you found our beds comfortable and that hope next time you get a chance to enjoy our pool. Hope to see you again!

    Reviewed 10 July 2017 via mobile

    Do not stay here! This place was sooo nasty! There was hair in the tub and sink! I don't even think it was cleaned! The room smelled so bad! There were sketchy people everywhere! And later I saw on my blanket what looked like blood!...More

    Thank Awhitts
    Response from TN570, General Manager at Quality Inn Merchants DriveResponded 11 July 2017

    I am sorry to hear you did not enjoy your stay. Our grounds are cleaned through out the day by our maintenance staff & groundskeeper. We also recently upgraded our landscaping. I hope that you informed our MOD on the condition you said your room...More

    Best Western Knoxville Suites
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    Hampton Inn and Suites Knoxville North
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Breakfast Available
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$69 - US$103 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 129
    • Reservation Options
    • TripAdvisor is proud to partner with Choice Hotels, Booking.com, Hotels.com, Expedia, Orbitz, Priceline, TripOnline SA, Cancelon, Hotwire, Travelocity, Cheap Tickets, getaroom.com, Agoda and HotelQuickly so you can book your Quality Inn Merchants Drive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Knoxville
    • Also Known As
    • Quality Inn Merchants Drive Hotel Knoxville ,
    • Quality Inn Knoxville ,
    • Hampton Inn Knoxville ,
    • Knoxville Hampton Inn ,
    • Merchants Drive Quality Inn
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    Traveller (32)
    Room & Suite (34)
    Dining (13)
    Pool & Beach (8)
    Hotel & Grounds (52)
    Bathroom (4)
    Business Centre & Event Rooms (3)
    Nearby
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    2.38 km away
     
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    Nearby Restaurants
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    Cracker Barrel
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    .50 km away
    Nearby Attractions
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    4.89 km away
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    Ask a question
    Questions & Answers
    Handerson92
    8 April 2016|
    AnswerShow all 3 answers
    Response from TN570 | Property representative |
    Yes, the pool will be open.
    0
    Votes
    Daphanie S
    25 October 2015|
    AnswerShow all 3 answers
    Response from BianchiSkier | Reviewed this property |
    Check with the hotel. I don't smoke!
    0
    Votes
    Room Tips
    "Again, rooms have outdoor entrances if that matters to you, and oh yeah, it's disgusting."
    Read review
    "This is a 3 story Exterior Corridor Hotel"
    Read review
    "If you have a pet ask to assess the room before booking! Do NOT accept room 140 unless assured it has been..."
    Read review
    "Ask to see the room before checking in....That was our mistake!!!"
    Read review
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