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Fairfield Inn & Suites Knoxville/East

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Traveller (19)
Room & Suite (16)
Dining (2)
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Overview
  • Excellent26%
  • Very good35%
  • Average26%
  • Poor8%
  • Terrible5%
Travellers talk about
“room was clean”(37 reviews)
“cracker barrel”(16 reviews)
“waffles”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Knoxville/East
Special Offer: Member Rates
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Offers from Fairfield Inn & Suites Knoxville/East
Special Offer: Member Rates
Hotel packages
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (279)
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278 results
Traveller rating
73
95
73
23
14
Traveller type
Time of year
LanguageEnglish
73
95
73
23
14
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All reviewsroom was cleancracker barrelwafflesoff the highwaywould stay here againmicrowave and refrigeratordecent hotelpigeon forgefree breakfastmyrtle beachmorning breakfastenjoyed our staybreakfast areaexercise roomthe staff was friendly and helpfullate at nightfront desk person
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1 - 5 of 278 reviews
Reviewed 6 days ago via mobile

For those who follow my profile you will note that we are a lifetime Marriott Platinum Premier Elite member. For those not familiar with the program, you can’t get any higher in their program than this. So needless to say we spend a lot of...More

Thank Jim S
Response from Haven G, General Manager at Fairfield Inn & Suites Knoxville/EastResponded 4 days ago

We apologize you did not enjoy your most recent with us. Our goal is to give our guests the service to make them want to return. Marriott standard now states coffee, tea, hot water, etc are all required during breakfast hours. We apologize this was...More

Reviewed 1 week ago

I found this to be a clean, comfortable place to stay, but I wouldn't go out of my way to stay here. The hallways and rooms seemed rather dark (as in little natural light or lighting) but overall the hotel was adequate. I do have...More

Thank Pat B
Response from Haven G, General Manager at Fairfield Inn & Suites Knoxville/EastResponded 4 days ago

We appreciate your feedback.Thank you for staying at our location. We hope you have a wonderful day.

Reviewed 1 week ago

The rooms are small and dated. It appears that the lobby and eating area was re-designed recently, but not the rooms. There are no vents in the bathroom which is a pain when someone takes a shower and it steams up the entire room. The...More

Thank Mitch C
Response from Haven G, General Manager at Fairfield Inn & Suites Knoxville/EastResponded 4 days ago

We apologize you did not enjoy your recent visit. The entire hotel was recently renovated I am sorry to hear you do not like the room updates. The bathroom vents run constantly with no switch available to turn them on or off. I am happy...More

Reviewed 3 weeks ago via mobile

This was an awful hotel, lacked food in the morning, lacked staff, the rooms were awful smelling. It was a dirty hotel. The motel 6 next door would have been a step up. The moment when you walk in it say 100 percent Fairfield. It’s...More

1  Thank bills1121979
Response from Haven G, General Manager at Fairfield Inn & Suites Knoxville/EastResponded 3 weeks ago

Thank you for staying at our location. We apologize you did not enjoy your visit at our location. Please notify us anytime you have an issue during your stay so that we may correct any issues you have. We appreciate your feedback. Have a wonderful...More

Reviewed 9 May 2018 via mobile

This hotel has offered the best company foot forward with their entire staff from reservations on down to the front desk. Best customer service ever buy j u n g e n o n and buy Rachel the two front desk clerks also room service...More

Thank Anne S
Response from Haven G, General Manager at Fairfield Inn & Suites Knoxville/EastResponded 14 May 2018

Thank you for your feedback. Have a wonderful day.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$108 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$108 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (19)
Room & Suite (16)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Try to get a room on the side away from the interstate."
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"Back of hotel quieter"
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"Ask for first floor, opposite highway - very quiet."
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"The turkey sausage at breakfast is yummy."
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