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Red Roof Inn Knoxville North - Merchants Drive

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Traveller (71)
Room & Suite (42)
Dining (7)
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Overview
  • Excellent25%
  • Very good29%
  • Average13%
  • Poor8%
  • Terrible25%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (136)
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LanguageEnglish
34
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33
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All reviewsmotel room was cleanchocolate lablaminate floorsparking lot was well litbeds were very comfortableflat screen tvwould stay againking roomstaff was friendlypetapplebeeswidanishmidnightinterstate
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1 - 5 of 135 reviews
Reviewed 5 days ago

During a family road trip, we chose to stay here on the way to Charleston SC. It was cost effective but a little run down. We arrived at 1:30. I understand check in is typically 3 but the parking lot was empty and it did...More

Thank Seth F
Response from Nerissa M, Guest Relations Manager at Red Roof Inn Knoxville North - Merchants DriveResponded 4 days ago

Seth F, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and...More

Reviewed 4 weeks ago via mobile

Got in at midnight on the way north. Staff was very accommodating and room was great for both of our Shepards at no extra charge. Parking lot was well lit and ample space for dogs. We will stay again on our next trip! Thanks Red...More

Thank Sgroover26
Response from Nerissa M, Guest Relations Manager at Red Roof Inn Knoxville North - Merchants DriveResponded 3 weeks ago

Thank you for your kind comments Sgroover26! 'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope to impress you again during your next visit and we thank you...More

Reviewed 4 June 2018 via mobile

Not bad..but not great. Room floors are not carpeted, but thin wood laminate..and are not properly cleaned because they are whitish in spots..toilet seat top was broken, one wall shelf was missing a screw and hanging crookedly..and outlet by sink was totally dead, meaning coffee...More

Thank BethT662
Response from Nerissa M, Guest Relations Manager at Red Roof Inn Knoxville North - Merchants DriveResponded 5 June 2018

BethT662, Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. Your comments and suggestions will help us to...More

Reviewed 28 May 2018 via mobile

Stayed in town for a convention. I wanted to run however every other hotel was booked. First room I was in was horrible. Fan didn't work, bed spread smelled like vomit. Dusty, dirty, smelled like a smoking room. There was a guy in the next...More

Thank Cee L
Response from Nerissa M, Guest Relations Manager at Red Roof Inn Knoxville North - Merchants DriveResponded 28 May 2018

Cee L, Thank you for sharing the details about your recent visit. I do want to assure you and all other guests that we clean and sanitize our guest rooms following each guest stay. It is a very important part of our policies in order...More

Reviewed 21 May 2018 via mobile

Motel room was clean and newly remodeled. Prices are reasonable and bed comfortable. People were very nice and helpful and even ran out to stop us before we left because I had left my shoes. Will definitely stay again.More

Thank Winona S
Response from Nerissa M, Guest Relations Manager at Red Roof Inn Knoxville North - Merchants DriveResponded 21 May 2018

Dear Winona S, We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$66 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$66 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveller (71)
Room & Suite (42)
Dining (7)
Pool & Beach (5)
Questions & Answers
Ask a question
Brandie W
24 February 2016|
AnswerShow all 2 answers
Response from Tim L | Property representative |
Your dog can stay with you at no extra fee and our late check-out is half day room rate for that day rates depend on level of occupancy during your stay. Thank you, Tim
0
Votes
Room Tips
"Facing the pool is nice courtyard feel"
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"Don't book a room here. If you can't get a room elsewhere, sleep in your car or at a Starbucks."
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"Ask to look at the room before you check in."
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"Choose a room at another hotel"
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