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Red Roof Inn Knoxville North - Merchants Drive

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Red Roof Inn Knoxville North - Merchants Drive
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108 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Portland, Oregon
Reviewed 27 October 2016 via mobile

Although the front desk clerk - a heavy set male- was less than friendly, it ended up being a way better stay than last time. The room was so quiet, we took a nap right when we arrived around 5-6 pm and slept right thru. The bed was comfortable & we love the fact that it's 100% pet friendly. Red...

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Helpful?
Thank JulieMac M
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your review, I am so glad your stay was better then your last stay with us and I truly hope all your future stays with us and at all the Red Roof Inns you stay at on this trip and future trips are as good as this one was. Tim Lamb Manager

Indianapolis, Indiana
Reviewed 26 October 2016

for the $$-this is a decent place to lay down for evening-not for more than a night though. We were on way home and had been in auto for approx. 8 hrs-this place had rooms-reasonably priced-so we stayed. Central Ave is busy-with fire station very close-heard fire engines go out couple times-loudly. room is outdated and in need of minor...

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Helpful?
Thank Charla M
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your review on TripAdvisor, I apologize that your room seemed outdated and needed items repaired, if you could please give me a call or e-mail me which room number you stayed in, I will have our Maintenance Engineer complete the repairs. All of our rooms were newly renovated last year with the new hardwood type floors, new...

Tampa, Florida
Reviewed 18 October 2016

Everything was great. Cleaned. The coffee maker was fixed very quick. Friendly staff. I was here two times, Very impresed with the breakfast. Hot sausage every day,. Good variety of coffee. I's a pet friendly and they have a lot green space around the property. Plenty of shops and restaurant very close, just to walk. I'll be there in november...

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Helpful?
Thank joaquinitolopez
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for excellent rating on TripAdvisor, I am glad to here that everything was good during your stay with us last week. We look forward to serving you againwhen your future travel plans bring you to Knoixville. Thanks you, Tim lamb Manager

Reviewed 15 October 2016 via mobile

Asked for non smoking room, but pretty sure we got a smoking room as the non-smoking rooms were labeled, and ours wasn't and was right next to a room full of smokers. Room was fair at best, but the bathroom was disgusting and had a dead roach on the floor. We would never stay here again unless they upgraded the...

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Helpful?
Thank Scott M
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for placing a review on trip advisor, I am sorry your stay at Red Roof Inn Knoxville North did not meet your expectations. Please, call me at your earliest convenience so we can discuss any issues you had during your stay. I can be reached at the phone numbers or e-mail address listed on your receipt. Room 139...

Hilton Head, South Carolina
Reviewed 11 October 2016

We had to evacuate Hilton Head due to Hurricane Matthew. A friend told me about Red Roof Inns and that they would take any kind of dog regardless of weight. Richard and Tim that worked the front desk were excellent. They knew different places to go and had no problems giving directions. The hotel has an excellent breakfast from 6-9...

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Helpful?
Thank cwackysentell
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your review on TripAdvisor, I am glad you enjoyed your stay in Knoxville and hope you found everything well when you returned home to Hilton Head after the hurricane. Hopefully tour next trip to Knoxville will be under better circumstances and you will again choose Red Roof Inn Knoxville North for your lodging needs. Thank You, Tim...

Chattanooga, Tennessee
Reviewed 2 October 2016

Stayed at the Red Roof Inn after the TN-FL game this year. The man at check in was great. The room--241 needs work. The air was really noisy and it kept us up all night. The bed was fine--although I'm used to more than two slim pillows on a queen sized bed. Neither one of us had more than an...

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Helpful?
Thank SteveinVa
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your review of our property, I am sorry that your stay here did not meet your expectations. The room that you stayed in had been occupied by the same person for several weeks and I apologize for any maintenance issues that had not been fixed. I can assure these problems will be taken care of immediately. Please...

Reviewed 19 September 2016

Very nice motel, nice staff. Breakfast was above normal for Red Roof. We enjoyed our stay very much. This motel is located close to restaurants and the interstate, very accessible. Floors were laminate and very nice.

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Helpful?
Thank Linda M
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your review of the Red Roof Inn Knoxville North, I am happy to hear you like the new hardwood type floors and that the rest of your stay went well. Thank you for choosing us during your recent stay and we hope to serve you on all your future travels through Knoxville. Tim Lamb, Operations Manager

Knoxville, Tennessee
Reviewed 16 September 2016

Tim is fantastic! Always nice and quick with check in and check out. Rooms are clean and in good order. Free breakfast is good. Lot's of places to eat within walking distance. Plenty of parking and close to I-75.

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Helpful?
Thank Jim L
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your nice comments, we really appreciate your return business each time your in Knoxville. Thank you for letting others know why you choose Red Roof Inn Knoxville North whenever your in town. Tim L

Nashville, Tennessee
Reviewed 14 September 2016

Great value. The motel room was clean, nice, with plenty of plugs. Resently renovated. Bathroom was clean. Ammentities were as expected. Comfortable bed. Friendly staff.Breakfast was okay. Could not have asked for anything better for the money.

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Helpful?
Thank JimmyDfromTN
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

I am so glad to here that you found everything to your satisfaction at the Red Roof inn Knoxville North. We look forward to seeing you on your next trip through Knoxville. Please let all your friends and family know how much you enjoyed your stay with us. Thank you, Tim Lamb Operations Manager

florida
Reviewed 9 August 2016

Stayed here only 1 night. Room was clean and tidy and beds were very comfortable. The front desk staff were very helpful and friendly. Location is excellent very close to the interstate but also quiet with lots of restaurants very close by. We have stayed here before and would not hesitate to come back.

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Helpful?
Thank picky75
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for placing a review on Tripadvisor, I am glad you enjoyed your stay at the Red Roof Inn Knoxville North and we look forward to serving you on your next trip through Knoxville. Tim Lamb, Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Red Roof Inn Knoxville North - Merchants Drive offers pleasant accommodations with a variety of amenities at the right price. This hotel is situated on busy I-75, and is an ideal choice for those who want a quiet stay close to key destinations. ... more   less 

Additional Information about Red Roof Inn Knoxville North - Merchants Drive

Address: 5334 Central Avenue Pike, I-75 at Merchants Dr, Exit #108, Knoxville, TN 37912-3543
Region: United States > Tennessee > Knoxville
Price Range: RM253 - RM417 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Knoxville North - Merchants Drive 2*
Number of rooms: 93
Reservation Options:
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Also Known As:
Red Roof Inn Knoxville
Knoxville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Knoxville North - Merchants Drive staff and other travellers.
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Questions? Get answers from Red Roof Inn Knoxville North - Merchants Drive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for pets”
 of 5 bubbles joaquinitolopez, 18 Oct 2016 | Read review
“I stayed on the first floor at the end. Easy to take my dog out for a walk”
 of 5 bubbles cwackysentell, 11 Oct 2016 | Read review
“Try another hotel”
  • Room 241, Sept 2016
  • Room 241, Sept 2016
  • Room 241, Sept 2016
 of 5 bubbles SteveinVa, 1 Oct 2016 | Read review
“We like the queen bed rooms best.”
 of 5 bubbles lindamC9028JA, 18 Sep 2016 | Read review
“Avoid the front rooms nearest to the street”
 of 5 bubbles W0rldTravelerWannaB, 21 Jun 2016 | Read review
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