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Econo Lodge Inn And Suites East

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Econo Lodge Inn And Suites East
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97 Reviews from our TripAdvisor Community

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Showing 96: English reviews
1 review
Reviewed 3 weeks ago via mobile

I just want to say that my husband and I have been a guest at the Econo Lodge on Strawplains Pike for awhile and we absolutely love it there. Cheryl, Rebecca, and Brandon are the best Econo has ever seen by far or at least that's our opinion. I have never felt so welcome and such kindness as I do... More 

Review collected in partnership with Deutsche Telekom

Helpful?
Thank theoddcouple2016
Cheryl-Lay, Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you so much for your kind review! We appreciate you! We try to make everyone feel welcome. If there is anything we can do for you please give us a call. More 

Edgewater, New Jersey
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

But our room was updated and clean. This is not a luxury hotel, but well suited for travelers who want a night's sleep without paying a lot. It's located just off the highway, but there are only fast food places to eat at this exit. There are more choices to eat at exit 8, four miles north where we went... More 

Helpful?
Thank Buckpa
James W, Manager at Econo Lodge Inn And Suites East, responded to this review

Thanks for staying with us. . We hope you will give us another chance to serve you. Thanks, James W. More 

Charleston, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

The most disgusting hotel I have ever encountered. It was so bad we could not stay. The room was supposed to be a non-smoking room; however, the smell of smoke almost knocked you out when you opened the door and there were cigarette burns on the mattress. The mattress was so disgusting we didn't even want to get close to... More 

Helpful?
1 Thank muffett55
James W, Manager at Econo Lodge Inn And Suites East, responded to this review

Thanks for staying with us. First of all I and my staff want to apologize for not meetiing your expectations. We will follow up with our housekeeping department about this matter. We hope you will give us another chance to serve you. Thanks, James W. More 

Beaufort, Slo Country
Level Contributor
289 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 25 October 2016

We had a nice early check-in at this very plain motel. The receptionist gave us a lot of tips. And he was amazed at the great rate we got on Hotels.com. We could even park right in front of our room. Then we opened the door to our room and stepped back into the sixties. Smelly and plain, old fashioned... More 

Helpful?
1 Thank joeyeatsout
James W, Manager at Econo Lodge Inn And Suites East, responded to this review

Thanks for staying with us. First of all I and my staff want to apologize for not meetiing your expectations. We will follow up with our housekeeping department about this matter. We hope you will give us another chance to serve you. Thanks, James W. More 

Canmer
Level Contributor
153 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 11 October 2016 via mobile

I was lucky to have made reservations through the Econo lodge reservation services because the hotel.com had over booked the hotel using a third party service even after the hotel had told them they were full. Upon our arrival I had found a stressed desk clerk because over booking. Of course he had to explain this to everyone about the... More 

Helpful?
Thank CaverQ
terry s, Guest Relations Manager at Econo Lodge Inn And Suites East, responded to this review

It is very heartwarming to learn that you enjoyed your stay with us. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We are so glad that your stay was enjoyable and we look forward to seeing you again! More 

Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 26 September 2016 via mobile

I'm not going to drag this out- I travel with choice hotels every week. This is by far the worse I've been to. I booked king non smoking room , went to check in and was told a 3rd party overbooked and it happens a lot she said. Needless to say we had to have a place to sleep but... More 

Helpful?
1 Thank FrankieVols
terry s, Guest Relations Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We also promise to resolve the problem you are addressing. Thank you very much for staying with us. More 

Suffolk, VA
Level Contributor
49 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 September 2016

We were traveling cross country and unfortunately I chose to start on Labor Day. The first thing out of the clerk’s mouth was. "Its labor Day weekend" then he quoted a price. I turned around to leave and he dropped the price 15 dollars. The price was still too high, but it was Labor Day, and we were near a... More 

Helpful?
Thank Lets_go_family
terry s, Guest Relations Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you for taking the time to leave such thorough and revealing feedback. We seek to give each guest a very comfortable and accommodating experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 September 2016 via mobile

If your looking for the Ritz keep going. Our rv had some issues and was put into the shop so we were forced to stay in this town. By the grace of GOD we encountered wonderful people such as Cheryl and Kathy working front desk and breakfast area. I first called and was greeted by Cheryl she was nothing but... More 

Helpful?
Thank lisaandlarry
terry s, Guest Relations Manager at Econo Lodge Inn And Suites East, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is rewarding to hear that we have succeeded in making you feel at home. We're glad you had a great time with us and we look forward to serving you again. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2016 via mobile

Staff was very pleasant .I didn't mind the old fashion look or old beds they actually fixed the pulled muscle in my back but the housekeeping isn't doing thier job very well .breakfast wasn't bad .everyone was very pleasant there is a nice pool there however we were there just to sleep nothing more. The owner seriously needs to consider... More 

Helpful?
Thank Brandie J
terry s, Guest Relations Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. Thank you for taking the time to share your experience and to bring these matters to... More 

2 reviews
Reviewed 13 August 2016 via mobile

If you don't mind an old mattress and a sore back in the morning. The carpet was nasty. Needs a serious shampooing. The hot shower and water pressure was wonderful but I won't be returning to this hotel due to the great discomfort from the beds. You can feel the springs beneath the mattress. They also need to purchase new... More 

Helpful?
Thank Tresa B
terry s, Guest Relations Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you for taking the time to share your experience! We wish to let you know that your voice is of utmost importance to us. We thank you again for taking the time to share your experience and impressions of our hotel! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Award Winning Econo Lodge Inn & Suites East is ideally located with easy access to Interstate 40, approximately 10 miles east of downtown Knoxville. Features and amenities include: •Free Southern-style supper served Monday-Saturday 5PM-7PM •Free HSIA •Free deluxe breakfast buffet with fresh, hot waffles, biscuits & gravy •Pet friendly with small fee. •All spacious guest rooms feature refrigerators, microwaves, irons, ironing boards, coffee makers, hair dryers and cable television with HBO. In addition to standard amenities, the hotel also offers rooms with whirlpool bathtubs. Non-smoking and connecting rooms available. ... more   less 

Additional Information about Econo Lodge Inn And Suites East

Address: 7424 Strawberry Plains Pk., Knoxville, TN 37924 (Formerly Comfort Inn East)
Region: United States > Tennessee > Knoxville
Price Range: RM240 - RM365 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge Inn And Suites East 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Econo Lodge Knoxville
Knoxville Econo Lodge
Econo Lodge East
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Questions & Answers

Questions? Get answers from Econo Lodge Inn And Suites East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Run; do not stay at this hotel.”
 of 5 bubbles muffett55, 25 Oct 2016 | Read review
“better weather stripping on doors to cut down outside noise”
 of 5 bubbles classylady2016, 18 May 2016 | Read review
“Try the Red Roof instead. Friends said it was all new.”
 of 5 bubbles RickB84, 8 May 2016 | Read review
“inspect the room before paying for it ..”
 of 5 bubbles slowandlazy, 4 Jun 2015 | Read review
“Good luck.I won't be back.”
 of 5 bubbles leadman1, 1 Sep 2014 | Read review
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