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MainStay Suites Knoxville

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MainStay Suites Knoxville
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318 Reviews from our TripAdvisor Community

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Showing 316: English reviews
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Monroe, Michigan
Reviewed 1 week ago

This place is very clean, great beds, quiet, awesome rooms and really enjoyed my nights stay there after traveling many miles. I plan on staying there again. Staff are friendly, breakfast was excellent and hot.

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Helpful?
Thank RonF1953
Jupiter, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 7 February 2017

This hotel was chosen to meet quite a few of our needs and it didn't disapppoint. First of all, we wanted to use our Choice Priveleges Rewards and this hotel offered us not one, but TWO nights for the points we had available. Second, we needed a pet-friendly hotel in which to spend one night after getting our 8-week old...

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Helpful?
Thank Teriwinkle
About Hotel's Favourite Review
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey. I really enjoyed reading your remarks. I will be showing your full remarks to all of our staff here at Mainstay. We hope to see you again in the future and enjoy your newest family member. Thank you again

Cowpens
Reviewed 1 week ago

Very clean room. Plenty of space. The staff was very nice. Great hot breakfast. Highly recommend this location if in the Knoxville area. The price was affordable. I felt we got our money's worth and then some.

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Thank barryfl2017
Knoxville, Tennessee
Reviewed 1 week ago

I highly recommend them.. The beds we're very comfortable and the hotel staff was more than amazing.. We booked a room with a balcony and they we're full so the upgraded us to a suite, which was so spacious and as I stated before, the hotel staff was amazing, I will definitely be back..

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Helpful?
Thank christianRenee2017
Smyrna
Reviewed 1 week ago

Beautiful room, great kitchenette and even better beds! The balcony was a perfect place for my quiet time first thing in the morning. The price was not what was advertised online but it didn't matter by the time we checked in. I was exhausted and one of my children didn't feel well, so sleep was much needed.

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Thank Momof3andgigi
Knoxville
Reviewed 1 week ago

I was in room 508 and this room needs lots of attention!!!! I asked to be moved and went to 321 this room is exceptional!!!! However the microwave does not work. And there was a child that had a very large dog in the hallway and on the elevator and the dog peed in the elevator. Honestly he was too...

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Thank Kjnae08
Knoxville
Reviewed 1 week ago

Nice and clean I would stay here again the staff was very nice and the rooms were nice and big plenty of space and I love the fact that it had a balcony and a full refrigerator plus a a dishwasher and closet

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Thank nkekebo34
Reviewed 3 weeks ago

I was looking for a cheep hotel just to sleep. When I walked in it was clean and Britney was pleasant and just as charming as you can get. My room was clean and there was a full size refrigerator and toaster, not expected, not needed or used, but nice to have in most cases. Breakfast was substantial, I did...

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Helpful?
Thank W24IPrichardh
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online service. Your positive feedback will be shared with all our staff and I will pass your comment on to Britteny. We hope to see you again in the future. Kim

chile
Reviewed 3 weeks ago

Hotel was convenient for my trip, but for some unimaginable reason I was put on floor 3 where all construction was occurring. They don't understand that dust is apart of construction even if room is not rented for the night. Need to go in every day and at least vacuum.

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Helpful?
Thank oldchannel
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Dear Oldchannell, Your survey was sent to Mainstay Suites, Knoxville on Merchant Drive. I do believe it was for the wrong location because we do not have any construction going on at our location. If we are the location you stayed at please contact me directly. Kim Allen

Houghton Lake, Michigan
Reviewed 20 February 2017

As snowbirds, we travel south every fall. We used to either drive straight through or do a one night layover. We now take two nights on the road. This has been an ideal stopping spot for us. The location is wonderful ( just off x-way). The rooms and breakfast are just what we want. The front desk is very helpful....

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1Thank michbird
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey. We greatly appreciate your positive feedback and will be sharing your comments with all of our staff. Hope to see you again in the future. Kim

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The MainStay Suites extended stay hotel is the perfect place to stay during your next visit to East Tennessee make us your home away from home. Our countless amenities and courteous staff are sure to please. All rooms feature Fully equipped kitchens and 32" LCD televisions. Our property features an onsite Laundry facility, 24 hour fitness center and business center. Free parking, Wi-Fi and hot breakfast provided each morning. We pride our self on providing a memorable stay in a favorable way at the Mainstay Suites Knoxville. Our 86 room extended stay hotel is conveniently located 4 miles north of downtown Knoxville, the Knoxville Convention center and the University of Tennessee, also located directly off Interstate 75. Many corporate offices are located within minutes of our property including Sysco, Regal entertainment group, Kimberly-Clark, Pilot flying J, TVA and Y-12. ... more   less 

Additional Information about MainStay Suites Knoxville

Address: 144 Merchant Dr, Knoxville, TN 37912-3501
Region: United States > Tennessee > Knoxville
Price Range: RM340 - RM539 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Knoxville 2.5*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#25 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Knoxville staff and other travellers.
3 questions
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Clearfield, Kentucky
West Palm Beach, Florida
over a year ago

See all questions (3)

Questions? Get answers from MainStay Suites Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay out of an remodeling that may be occurring. THey must be close to done, but check.”
 of 5 bubbles oldchannel, 2 Mar 2017 | Read review
“Just tell them what you need either by calling ahead or at check-in, and they will do whatever it takes to provide it.”
  • Our new pup, Mitzi, spent her first night at Mainstay Suites Merchant Drive.
 of 5 bubbles Teriwinkle, 7 Feb 2017 | Read review
“I like it - I think you will, too.”
 of 5 bubbles 760lloydw, 21 Jan 2017 | Read review
“Only had one room, no way of knowing.”
 of 5 bubbles sales351, 20 Dec 2016 | Read review
“East side rooms are away from I-75. There are rooms with balconies if you like to be able to open a door/window.”
 of 5 bubbles kellyv780, 13 Dec 2016 | Read review
5 of 5