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Red Roof Inn & Suites Knoxville East

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Red Roof Inn & Suites Knoxville East
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282 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Columbia, South Carolina
Reviewed 1 week ago

We arrived at 10:30 PM. There was a person asleep on the floor behind the desk clerk's chair. The next morning we had a dead battery due to leaving a cooler hooked up. When the morning desk clerk was asked about the closest garage/service facility she shrugged and said she had no idea. The facility itself was average with strong...

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Helpful?
Thank Tarheel1967
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management

Reviewed 3 weeks ago

When we arrived at this hotel, we had trouble right from the start. The fellow at the desk was very pleasant, but it took over fifteen minutes just to check us in. We booked two rooms via their website, but he could not get the computer to show the correct prices nor add both rooms to one check. We all...

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Helpful?
1Thank Bryant B
ManagementTeamGM, Guest Relations Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, I am very troubled to hear about your experience at our hotel. This is not the type of experience we want our guests to receive. I offer you my sincerest apologies and thank you for taking the time to write about your stay. Guest feedback is the only way we can learn about and resolve these issues. It...

Nashville, Tennessee
Reviewed 4 weeks ago

Even though a chain very homey feel with rocking chairs on front porch and dark wood banister. Front desk lady very friendly even though very busy. Room was a nice size and clean. Dogs are allowed in hotel which did not bother me, Pool was nice.

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Helpful?
Thank Sara A
ManagementTeamGM, Guest Relations Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for your review of your stay at our hotel. We are happy the staff was friendly towards you, it is important we make all guests feel at home here. We hope you would choose to stay with us again in the future.

Richmond, Indiana
Reviewed 4 weeks ago

We stayed for one night on the way to Myrtle Beach checking in at 1:30 AM. The clerk was friendly and helpful and our rooms were clean and comfortable. The hotel was busy but quiet and the breakfast was sufficient for a bite to eat before hitting the road. No complaints and we would have stayed there on the way...

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Helpful?
Thank Tom F
ManagementTeamGM, General Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. We appreciate the valuable feedback. Thank you for your business and we look forward to your next stay. Warm Regards, Hotel Management

Miamisburg, Ohio
Reviewed 31 October 2016

It is no-frills hotel with free parking and breakfast. We stayed in double queen bed room. Rooms were old but well-maintained and clean with basic amenities. Breakfast choice is limited but sufficient with items such as waffles, bread, coffee, cereals and a fruit. Very good for the price and if you are looking for a place to sleep. Would recommend...

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Helpful?
Thank anonymous882016
ManagementTeamGM, Guest Relations Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for your feedback on your stay at our hotel. We are pleased to see you enjoyed the value and amenities we provide our guests. This information is important to improving the guest experience for the hotel and we appreciate your detailed review.

Reviewed 26 October 2016

Up on a hill and quiet with a lot of restaurants around. No traffic to speak of even though the highway is close. We ate supper at a very good Greek restaurant. The room was clean without much light leak around the door.

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Helpful?
Thank Steve B
ManagementTeamGM, Guest Relations Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for taking time to write a review about your experience at our hotel. I am glad your experience was positive and you enjoyed the local area. We appreciate the feedback and hope you will stay with us again in the future.

Tucson, Arizona
Reviewed 19 October 2016 via mobile

It's good for the price. Old hotel. Clean room, good toilet & shower. Breakfast was not as the other reviewers spoke of. No biscuits, gravy or sausages. Waffles were available as well as cereals, juice, coffee w/o liquid creamers. Standard Continental breakfast. Pets stay free which is a plus!

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Helpful?
Thank chattykathy96
ManagementTeamGM, Guest Relations Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Thank you for taking the time to post a review. Guest feedback is very important to us. We are always looking for ways to improve the stay for our guests and your feedback is duly noted. We are happy to see you approve of our pet policy and we hope to see you again in the future!

Oviedo, Florida
Reviewed 18 October 2016

A well-kept hotel which was handy to two nice restaurants. We stay at this chain due to having a pet cat and there is NO FEE for pets. Room was super clean and nice towels and sheets. Maybe the furniture is a little dated BUT cleanliness is top priority. We would recommend this hotel.

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Helpful?
Thank TKay_12
ManagementTeamGM, Public Relations Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Thank you for the review. We are always glad to see furry companions accompany our guests. Your feedback is greatly appreciated and we hope to see you again in the future.

Reviewed 12 October 2016 via mobile

The Price is right. The room was super clean and spacious, friendly staff, indoor pool was great, they have a laundry room... all around excellent! We will be back! Thank you for a great stay with great staff!

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Helpful?
Thank Yoder1234
ManagementTeamGM, Public Relations Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Thank you for such a positive review. We are very happy to hear you enjoyed your stay and found the amenities to your liking.

Reviewed 12 October 2016 via mobile

Stayed here last night. Late booking with Claude. How accommodating he was as we needed downstairs & not sure what time we would arrive. Hotel convenient, large room in nice area, clean with comfy beds. Judy had breakfast ready, so that was a special convenience. Would stay here again. Thanks for the service we wish we could expect at all...

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Helpful?
Thank Suzan F
ManagementTeamGM, Public Relations Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Thank you for taking the time to post a review. Your feedback is valuable to us, and helps us improve the experience for all our guests. We are happy to hear you received great customer service. We hope you will stay with us again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient to so many Knoxville attractions and businesses! Knoxville East Red Roof Inn & Suites is also within a half hour drive of the Smoky Mountains, Gatlinburg, and Pigeon Forge! We’re within a 15 minute drive to Knoxville Center Mall and cinema, the University of Tennessee, the Knoxville Zoo, Downtown Knoxville, St. Mary’s Hospital, and the Knoxville Convention Center. For sports fans, UT’s Neyland Stadium is also within 15 minutes, while Douglas Lake and some great golf courses are also within 20 minutes. Making the Smoky Mountains part of your trip? The Smokies and all the attractions of Pigeon Forge and Gatlinburg—Dollywood and Ripley’s Aquarium, to name a few-- are just a half hour away. Red Roof Knoxville East also has many great restaurants nearby. Come and enjoy our southern hospitality! Knoxville East Red Roof Inn and Suites features a free continental breakfast, a sparkling indoor pool, interior corridors, a guest business center with PC and printer, a fitness facility, a coin operated guest laundry, snack centers and vending machines, tours and attractions info, and wireless internet throughout the hotel. All rooms feature in-room coffee makers, hairdryers, irons with ironing boards, as well as a wide selection of network and cable TV stations and data ports. Our 14 suite rooms also feature microwaves and mini-fridges. Plentiful free parking is available for cars, trucks, vans, semis, buses, and motor coaches. One well behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn & Suites Knoxville East

Address: 7525 Crosswood Blvd, Knoxville, TN 37924-3935
Region: United States > Tennessee > Knoxville
Price Range: RM298 - RM347 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Suites Knoxville East 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Country Inn Knoxville
Knoxville Country Inn
Hotel Style:
#5 Best Value Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Knoxville East staff and other travellers.
2 questions
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6 months ago
Phenix City, Alabama

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Questions? Get answers from Red Roof Inn & Suites Knoxville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room over front desk seemed more private”
 of 5 bubbles saraaZ1980SG, 9 Nov 2016 | Read review
“Its located on a quiet street so there was no highway noise.”
 of 5 bubbles ZeeBabester, 27 Jun 2016 | Read review
“Two floors, no elevator so if you have trouble with stairs let them know ahead of time.”
 of 5 bubbles txwolfy, 19 Apr 2016 | Read review
“This is a 2 storey hotel so if you can't do stairs you certainly can opt for a ground floor room.”
 of 5 bubbles 851GailS, 3 Apr 2016 | Read review
“Rooms away from the freeway would be a plus. But ask to see the room before you commit. Ours were both horrible!!”
  • Ants and disfigured mirror
  • Shade coming apart and dirty
  • Holes all riddling the light-blocking curtain
  • Ants and dirt
 of 5 bubbles JoleenHTennessee, 27 Mar 2016 | Read review
5 of 5
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