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Red Roof Inn & Suites Knoxville East

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291 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn & Suites Knoxville East
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Showing 289: English reviews
New Jersey
Reviewed 30 May 2015

Value received as would be expected at this price-point. Free breakfast ok to banish hunger and of a recognized quality for this type of inclusion, but coffee wasn't even worth pouring - source elsewhere if it's important to you. One cannot realistically expect more for the price so if that is understood prior to booking you'll be fine. If you...

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Helpful?
1Thank LPM271
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for telling us of your stay. Thank you for staying with us. We are so sorry you did not enjoy the coffee, We will use this feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for your time. We hope that you...

Milan, Tennessee
Reviewed 28 May 2015

I spent 6 nights in this hotel for a Destination Imagination tournament held at UT. This is actually the 4 or 5th year I have stayed in this hotel and this is the first time I had any complaints at all. Although this hotel could use some updating, it is adequate for the price. Usually my rooms at this hotel...

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Helpful?
Thank Cheryle S
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Cheryle S, Thank you for telling us about your visit with us. We are so glad you chose our hotel for your hotel needs. We are very sorry for the problems that you recently incurred. We will pass this feedback on to our hotel staff. We will use this feedback to make the changes needed to make the hotel...

Weaverville, North Carolina
Reviewed 25 April 2015

We unexpectedly need to spend a night in Knoxville and the Red Roof certainly was a bargain! This was was a very nice location and facility for less than $60 a night. The location is east of Knoxville and out of all the lights and traffic of West Knoxville.

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Helpful?
1Thank ccreel67
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear CCreel67, Thank you for telling us about your stay with us. We are glad you chose our hotel for your hotel needs. We are glad that we could accommodate your unexpected visit. We appreciate all of your comments. We will pass it on to our hotel staff. Thank you for staying with us. We hope that you will consider...

New Orleans
Reviewed 19 April 2015 via mobile

The mattress was like sleeping on a sheet of plywood. The bathroom sink sprayed more on your stomach than in the sink. No where near worth what we paid!!! There was ants in the bed which really let you sleep well IF the bed was comfortable. Won't be back.

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Helpful?
2Thank Tim K
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Tim, Thank you for telling us about your visit with us. We are very sorry that you were not satisfied with the hotel. We will pass this feedback on to our hotel staff. We use guest feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. We are...

Spring Hill, Tennessee
Reviewed 18 April 2015 via mobile

Trying to save a buck on a one night stay so I booked here. Should have gone with my first choice of Fairfield just across the interstate. The room was clean but still felt dirty. The bathroom faucet sprayed the entire bathroom when turned on but my biggest complaint is the mattresses. Hard as a rock. So if you like...

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Helpful?
2Thank PKirby16
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear PKirby16, Thank you for telling us about your visit. We are very sorry that you were not satisfied with the hotel. We value all guest feedback. We are very sorry for the inconvenience. We will use this feedback to make the necessary changes to the hotel. Thank you so much for your time. Sincerely, Red Roof Inn & Suites...

cincinnati
Reviewed 7 April 2015

This is on an exit with at least 10 other hotels, family made the reservations for us so this is where we stayed. The rooms were clean, but they could still use some updates. Front staff was friendly and helpful. The breakfast was ok had better. The usual offerings, juices, coffee ,tea, toast, waffles, cereal, biscuits, gravy, sausage. The biscuits...

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Helpful?
Thank marajar
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear marajar, Thank you for telling us about your visit with us. We are very sorry that you were not satisfied with the breakfast service. We are always trying to find ways to make this service better. We value all guest feedback to make the necessary changes to the hotel to make it better for you, and future guests to...

Chicago, Illinois
Reviewed 7 April 2015

PROS: ample parking; close to gas stations, restaurants and other hotels; adequately sized and illuminated indoor pool; gym area with 1 treadmill, bike and stepper; adequate space in room. Vending machine and ice machine in 1st floor by the stairs. Breakfast included. Right off the highway but rooms were quiet. Warm breakfast included sausage patties, gravy and biscuit. Receptionist (lady)...

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Helpful?
3Thank Big_bro_1_usa
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Big Bro, Thank you for telling us about your visit with us. We are so glad you chose our hotel for your hotel needs. Sorry about the customer service that you received from the hotel. We are very sorry that you were inconvenienced. We are very sorry that you we did not meet your expectations. Thank you so much...

Oquossoc
Reviewed 14 March 2015

My wife and I were passing through Knoxville and needed a one night stay....booked a room at Red Roof and we were please with the room....clean, plenty of room....and the continental breakfast was more than adequate (waffles, muffins, yogurt, cereals, coffee, juice)....but the best part was their service. We mistakenly left a bag and cell phone in the room...they called...

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Helpful?
Thank RangeleyCruiser
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear RangeleyCruiser, Thank you for telling us about your visit with us. We are so glad you chose our hotel for your hotel needs. We are so glad that you and your wife stayed with us. We are glad you enjoyed the breakfast service. We will be sure to pass this feedback on to our hotel staff. Thank you for...

Cincinnati, Ohio
Reviewed 11 March 2015

We stopped here while traveling through area. Friendly front desk staff. Free breakfast was good. Room was affordable, clean, comfortable, nice shower head with power options, non-smoking and NO smell of smoke, this hotel met all our needs. Nice appearance inside and out, It has a neat wood staircase in entrance. Would definately stay again when in the area.

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Helpful?
Thank Dawn J
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Dawn, Thank you for your feedback about your visit. We are so glad you and your family stayed with us. We are glad you enjoyed what the hotel has to offer. We value all guest feedback. Thank you for staying with us. We hope that you will continue to stay with us again in the future. Sincerely, Red Roof...

Reviewed 10 March 2015 via mobile

When we arrived on Thursday, February 26th the very first problem we encountered were the towels. We reserved the room for four adults and there were only three towels, so we phoned the front desk and all we got was attitude from the most unfriendly female front desk agent I've ever met. They don't have extra pillows and they are...

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Helpful?
2Thank 984mattyd
ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville East, responded to this review

Dear Guest, Thank you for telling us about your visit with us. We are very sorry that you did not enjoy your stay with us. We value your feedback. We are very sorry for all the problems that you incurred at the hotel. We will be sure to pass this feedback on to our hotel staff. We use guest feedback...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient to so many Knoxville attractions and businesses! Knoxville East Red Roof Inn & Suites is also within a half hour drive of the Smoky Mountains, Gatlinburg, and Pigeon Forge! We’re within a 15 minute drive to Knoxville Center Mall and cinema, the University of Tennessee, the Knoxville Zoo, Downtown Knoxville, St. Mary’s Hospital, and the Knoxville Convention Center. For sports fans, UT’s Neyland Stadium is also within 15 minutes, while Douglas Lake and some great golf courses are also within 20 minutes. Making the Smoky Mountains part of your trip? The Smokies and all the attractions of Pigeon Forge and Gatlinburg—Dollywood and Ripley’s Aquarium, to name a few-- are just a half hour away. Red Roof Knoxville East also has many great restaurants nearby. Come and enjoy our southern hospitality! Knoxville East Red Roof Inn and Suites features a free continental breakfast, a sparkling indoor pool, interior corridors, a guest business center with PC and printer, a fitness facility, a coin operated guest laundry, snack centers and vending machines, tours and attractions info, and wireless internet throughout the hotel. All rooms feature in-room coffee makers, hairdryers, irons with ironing boards, as well as a wide selection of network and cable TV stations and data ports. Our 14 suite rooms also feature microwaves and mini-fridges. Plentiful free parking is available for cars, trucks, vans, semis, buses, and motor coaches. One well behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn & Suites Knoxville East

Address: 7525 Crosswood Blvd, Knoxville, TN 37924-3935
Region: United States > Tennessee > Knoxville
Price Range: RM291 - RM365 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Suites Knoxville East 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Country Inn Knoxville
Knoxville Country Inn
Hotel Style:
#3 Best Value Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Knoxville East staff and other travellers.
2 questions
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10 months ago
Phenix City, Alabama

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Questions? Get answers from Red Roof Inn & Suites Knoxville East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid it on the weekend.”
hitandrun08, 3 Apr 2017 | Read review
“Book elsewhere”
NikkiLand, 14 Mar 2017 | Read review
“Room over front desk seemed more private”
saraaZ1980SG, 9 Nov 2016 | Read review
“Its located on a quiet street so there was no highway noise.”
ZeeBabester, 27 Jun 2016 | Read review
“Two floors, no elevator so if you have trouble with stairs let them know ahead of time.”
txwolfy, 19 Apr 2016 | Read review
5 of 5