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Quality Inn & Suites West Waterpark

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Quality Inn & Suites West Waterpark
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149 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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Reviewed 3 days ago NEW

We started with a very negative experience. The room facing the pool courtyard had mold all over the floor probably from the pool moisture. We left immediately and were still charged for the room. After leaving a couple messages, the general manager called back. She was very professional and encouraging. She made sure that my concerns were resolved or addressed...

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Helpful?
Thank kyu4232
Athens, Tennessee
Reviewed 1 week ago

This was my second time staying at this establishment, although I did not review the first stay. My second stay was refreshing, and it is good to know that there are still hotels which offer smoking room. This particular hotel has their smoking rooms in the back of the hotel, which is fine, because it does not interfere with those...

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Helpful?
Thank Pame'Lia F
Edwardsburg, Michigan, United States
Reviewed 1 week ago via mobile

We stayed there Sunday night , we had a room in back and our tub was clogged and toilet didn't want to flush . Too many sketchy people rent rooms or come and go we didn't feel safe at all . Doors lead outside don't lock so anyone can come in . The lobby is gorgeous but don't let that...

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Helpful?
Thank Terri O
Saint Louis, Missouri
Reviewed 2 weeks ago

Stopped for the night to grab a room here while on a trip. They have a very impressive indoor water park for a hotel. Hotel is a bit older with older rooms and small shower areas, but were clean. The small fridge was working well and was cold when we arrived, which never happens for me. Nothing fancy, don't expect...

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Helpful?
Thank Jester122
Chattanooga, Tennessee
Reviewed 4 weeks ago

The hotel is older but very clean and orderly. The hot breakfast was much better than expected with waffles, eggs, sausage, gravy, biscuits, fruit, pastries, etc. The front desk staff was exceptional. It's not new or overly fancy but it's a great place to spend the night in Knoxville. My only regret was getting a room near the back entrance...

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Helpful?
Thank Jef N
Reviewed 4 weeks ago

Stayed here on way to Ga. The Good= Vey nice indoor pool/playslide for children , very good free breakfast best biscuits n gravy we ever had, wife and daughters raved about it as did I Inexpensive , $85 for the 4 adults for 1 night is cheap , easy to find , many attractions and restaurants close by The bad=Room...

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Thank Ron D
Reviewed 10 January 2017 via mobile

Booked this hotel through Travelocity for a late check in while passing through. Front desk attendant was very helpful, but the state of the room was in dire need of attention. It was room 108 next to the pool. Incredibly humid and musty. Stains on bed covers. Stains on all 8 pillow cases (none on sheets). Fridge wasn't cleaned out....

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Thank Lydia W
New Bloomfield, Pennsylvania
Reviewed 5 January 2017

Water park just perfect for all family, the suite was clean. Definitely our place of stopover when we travel and have to rest our itinerary, restaurants and shops nearby. The service was quite good and we were always greeted with friendly service, we enjoyed our stay in this place, my daughters had a lot of fun in the water park.

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Thank vladymyr2017
Mount Clemens, Michigan
Reviewed 4 January 2017

The suite was large and roomy. The water park was perfect size for our 4 year old (like a toddler water park, not really for older kids). My challenges were that the suite was well used and fairly dirty (hand prints and marks on all the doors and furniture and the towel rack fell off when we went to hang...

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Thank JenGavin
Reviewed 4 January 2017

First the bad - the room was very dated and the pull-out couch in the suite may as well not have had a mattress. If you're looking for peace and quiet request a room away from the water park. Would be a 2 out of 5 without the water park. With that said... The good - WATER PARK! Our kids...

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Helpful?
Thank Alfred L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites Waterpark hotel boasts an on-site water park, featuring a large indoor heated pool, an indoor hot tub and an activity area for kids with slides and spray guns. This Tennessee hotel is minutes from local attractions like the Knoxville Zoo, the Knoxville Convention Center and the Knoxville Museum of Art. A variety of entertainment options and family friendly venues can be found in the surrounding area. Nearby Zuma Fun Center offers miniature golf courses, go-karts, bumper boats, batting cages, an arcade and more. Several retailers can be found in the surrounding area and more than a dozen restaurants are within one mile of the hotel. ... more   less 

Additional Information about Quality Inn & Suites West Waterpark

Address: 317 N Cedar Bluff Rd, Knoxville, TN 37923-4507
Region: United States > Tennessee > Knoxville
Price Range: RM320 - RM489 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites West Waterpark 2.5*
Number of rooms: 84
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites West Waterpark staff and other travellers.
2 questions
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Murphy, North Carolina, United States
over a year ago
Atlanta, Georgia

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Questions? Get answers from Quality Inn & Suites West Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the outer courtyard rooms if available”
 of 5 bubbles kyu4232, 24 Feb 2017 | Read review
“Very close to restaurants, the mall, and other shopping facilities.”
  • Lamp shade FULL of dust.
  • Bedspread #2
  • Bedspread #1 burn holes.
  • Major dust on outlet, should be checked weekly.
  • Chair needs to be replaced!
 of 5 bubbles Pame_LiaF_12, 15 Feb 2017 | Read review
“Rooms near the waterpark will be loud. But they shut the waterpark down at 9pm.”
 of 5 bubbles Jester122, 13 Feb 2017 | Read review
“Ask to NOT be near the rear door that slams all the time.”
 of 5 bubbles 873jefn, 25 Jan 2017 | Read review
“breakfast was really good, biscuits n gravy,scrambled eggs,sausage,bacon, many etc. Kids will love the play ground and slide in indoor pool”
 of 5 bubbles 70rond, 24 Jan 2017 | Read review
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