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Clarion Inn & Suites

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Clarion Inn & Suites
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170 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Oxford, Mississippi
Reviewed 31 May 2016 via mobile

First, it had hair all over the drain Second, the drain clogs and there was no Kleenex. There were not any USB outlets--they need to update their technology to today. The breakfast room was too hot to eat in. And worst. The entire hotel smelled like cigarettes.

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Helpful?
Thank scgoodgame
HD P, Manager at Clarion Inn & Suites, responded to this review

I am so sorry that certain things we're not up to par. I assure you that we will make sure all the issues are addressed. I hope to welcome you back in the near future

Charleston, South Carolina
Reviewed 21 April 2016 via mobile

We have stayed at this particular Clarion six times. The first five times the staff honored the 12:00 checkout time they advertise online and in the confirmation email. On our last stay (1-16-16), a male and female banged on our door at exactly 10:50am demanding to know if we were "staying or going". We indicated that we were staying until...

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Helpful?
Thank MOMOF3MS
HD P, Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to review our property. I want to apologize and this issue will be addressed and hope that this will not keep you from returning to our hotel.

Richwood, Ohio
Reviewed 16 March 2016

I was with Diamond tour groups and stayed March 6 and again on March 11. The first time I had a descent room on the first floor and breakfast was fairly good...the internet could use a good boost as got knocked offline a lot. Also the heat was on high and full blast and about made you ill so we...

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Helpful?
Thank Rebecca B
HD P, Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to review our property. I am sorry that certain things were not up to par. I hope you give us another chance to make it up to you.

Baton Rouge, Louisiana
Reviewed 15 March 2016 via mobile

We stopped by this hotel for 2 nights and were very happy with our stay. Clean room, comfortable beds, good breakfast and awesome customer service. Very convenient location and had a quiet comfortable stay. Also helps that shopping & restaurants are right behind the hotel. We will be back again.

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Helpful?
Thank Mike M
HD P, Manager at Clarion Inn & Suites, responded to this review

Thank you for your review. I am happy you enjoyed your stay. We look forward to welcoming you back to our hotel.

Roanoke, Virginia
Reviewed 1 March 2016

We were returning home after a week long cruise from New Orleans, there were 9 of us. We were getting in pictures of the snow and ice storm back home in southwest virginia. All of them said stop , we'd never get over our mountains. We had a ford transit van and it would not do well on those roads....

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Helpful?
Thank Gayle B
HD P, Manager at Clarion Inn & Suites, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. I hope you give us another try in the near future.

Fort Myers, Florida
Reviewed 27 February 2016 via mobile

Clean room. Comfortable bed and pillows. Woman at check in desk was very nice and helpful. Breakfast was basic. Recommended for 1-2 night stay but not long term. Great location close to everything. But it's not a suite.

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Thank JMHBoo
HD P, General Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to review our property. I hope to welcome you back in the near future.

Middle Tennessee
Reviewed 24 February 2016

We got this as an Express Deal on Priceline. The front desk worker was a very informative intelligent lady telling us how Hotels.com buys blocks of rooms and deals them out. Anyway, the hotel was $71 after fees. Priceline listed it at $56, 2.5 stars. It was a same day booking. I was ready for a hot bath, but there...

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Helpful?
Thank eatmoresalmon
HD P, General Manager at Clarion Inn & Suites, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our...

Roseville, Michigan
Reviewed 11 January 2016

I stayed at this hotel for one night on my way to Michigan from Florida. The hotel location is conveniently located a block or two from I75. The room was clean and I slept very comfortably. The room had a fridge and a microwave, but the microwave didn't work because the cord wasn't long enough to reach the outlet, so...

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Thank delsolseeker
HD P, Manager at Clarion Inn & Suites, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear you enjoyed your stay. I hope your next stay is just around the corner to come and try our newly added biscuits and gravy and bacon. We hope to welcome you back very soon.

Mandeville
Reviewed 7 January 2016

I forgot my cellphone and when I called from 200 miles away they quickly located the phone and had it fed-exed to me. I left in on Mon and got it today on Wed. Great to have such good service. The only downer was the breakfast which lacked proteins.

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Helpful?
Thank 2thdr1
HD P, Manager at Clarion Inn & Suites, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive.I am very sorry to hear that certain things throughout your stay did not meet your expectations. please note that your concerns have been passed on. We do hope you give us another chance as we will definitely improve our services.

Wells ME
Reviewed 4 January 2016

The only issue we had with this hotel was hairs in the bathtub and the breakfast wasn't very good. My husband can't eat gluten or soybean oil so there was nothing he could eat. Would be nice if they at least had boiled eggs and fruit. Other than that it was ok.

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Helpful?
Thank Martin5c
HD P, Manager at Clarion Inn & Suites, responded to this review

We appreciate you take the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number of email address so our hotel manager can discuss your issues personally.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Clarion Inn & Suites

Address: 11341 Campbell Lakes Dr, Knoxville, TN 37934-1655 (Formerly Baymont Inn And Suites)
Region: United States > Tennessee > Knoxville
Price Range: RM328 - RM500 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Baymont Inn And Suites Knoxville Hotel Knoxville
Baymont Inn Knoxville
Knoxville Baymont Inn
Hotel Style:
#28 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn & Suites staff and other travellers.
1 question
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Chapel Hill, Tennessee
over a year ago

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Questions? Get answers from Clarion Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor rooms are super convenient”
 of 5 bubbles rhymerfam, 30 Jan 2017 | Read review
“Handicapped room was ok but needs updating n another sink in bathroom”
 of 5 bubbles barbararY964HR, 29 Dec 2016 | Read review
“find another hotel”
 of 5 bubbles lob34, 31 Oct 2016 | Read review
“Find a room in ANOTHER hotel.”
 of 5 bubbles Erlend_Oye_Wanna_Be, 6 Sep 2016 | Read review
“Ask to see room (s) and check for mold before checking in.”
 of 5 bubbles Pame_LiaF_12, 21 Aug 2016 | Read review
5 of 5