We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Knoxville/University

Save
Traveller (56)
Room & Suite (28)
Dining (5)
You may also like
See all
Nearby Hotels
Overview
  • Excellent66%
  • Very good19%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“valet parking”(65 reviews)
“great location”(89 reviews)
“valet staff”(24 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Knoxville/University
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Knoxville/University
Special Offer: Double Points, Every Stay
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (850)
Filter reviews
846 results
Traveller rating
539
166
69
42
30
Traveller type
Time of year
LanguageEnglish
More languages
539
166
69
42
30
Show reviews that mention
All reviewsvalet parkinggreat locationvalet stafffront deskshuttle serviceroad constructionper daywithin walking distancethe hotel staffthe entire staffa great stayfire pitbusiness tripfootball gamevery nice hotelstaff was friendlymarket square
FilterEnglish
Updating list...
1 - 5 of 846 reviews
Reviewed yesterday

Excellent location near University of TN and The Strip. Walking distance to stadium, Market Square and World's Fair Park. Valet parking only at this hotel but retrieval is prompt. All Staff was friendly, professional and helpful.

Review collected in partnership with Hilton Garden Inn
Thank ElleMH
Hotel's Favourite
Reviewed 15 February 2018 via mobile

I’ve had to stay at this Hilton Garden Inn much longer than I would have liked - so when my family came to visit they treated them like they were their own. Chad and Vicki would kindly greet us every night at the front desk...More

1  Thank Chris H
Response from Chad B, Front Office Manager at Hilton Garden Inn Knoxville/UniversityResponded 16 February 2018

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! We work very...More

Reviewed 3 days ago

We had a wonderful experience at the Hilton Garden Inn Knoxville/University. Every staff member worked to insure our comfort and to meet our needs.We recommend anyone looking for downtown Knoxville accommodations consider this hotel.

Review collected in partnership with Hilton Garden Inn
Thank MASTrav
Reviewed 4 days ago

The hotel is very clean and the front desk staff is friendly. They did comp my valet charge because the front desk was not staffed when I arrived and after waiting a bit I had to knock on the office door for assistance with check...More

Review collected in partnership with Hilton Garden Inn
Thank dawgfan1993
Reviewed 6 days ago

We had a group of 14 (7 adults and 7 kids) at this property for Destination Imagination Global Finals. Despite having a completely full property, the staff at the Hilton Garden Inn was exceptionally gracious and accommodating. We needed a place for our kids to...More

Thank spaikos
Response from Marcedes L, General Manager at Hilton Garden Inn Knoxville/UniversityResponded 2 days ago

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We need customers like you...More

View more reviews
Most Booked Properties in Knoxville
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Room Service
Dry Cleaning
Shuttle Bus Service
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$116 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$116 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (56)
Room & Suite (28)
Dining (5)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
don g
13 October 2017|
AnswerShow all 4 answers
Response from Chad B | Property representative |
The hotel is only service animal friendly
0
Votes
Terry A
25 December 2016|
AnswerShow all 6 answers
Response from Eric H | Property representative |
Yes there are plenty of restaurants within walking distance from the hotel. We have a list of restaurants at the desk for your convenience.
0
Votes
Terry A
25 December 2016|
AnswerShow all 2 answers
Response from Eric H | Property representative |
Unfortunately no. The shuttle only goes 3 miles radius of the hotel. There are taxi's and Uber available at the airport along with car rental desks.
0
Votes
Room Tips
"Very convenient of University of Tennessee locations."
Read review
"All rooms appear to be good"
Read review
"We stayed on the 4th floor. It was quiet and comfortable."
Read review
"Don't stay on the top floor due to the plumbing."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing