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03/09/2017 04/09/2017
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    Extended Stay America - Knoxville - West Hills

    1700 Winston Rd, Knoxville, TN 37919-5526
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    03/09/2017 04/09/2017
    US$57
    US$57
    US$57
    Traveller (20)
    Room & Suite (14)
    Dining (4)
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    Overview
    • Excellent33%
    • Very good20%
    • Average12%
    • Poor18%
    • Terrible17%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Knoxville - West Hills
    Special Offer: Save up to 10% TODAY!
    Hotel deals
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    InTown Suites Knoxville
    8 reviews
    #60 of 86 hotels in Knoxville
     
    Comfort Inn & Suites Knoxville West
    241 reviews
    #39 of 86 hotels in Knoxville
     
    Hampton Inn & Suites Knoxville Papermill Drive
    412 reviews
    #1 of 86 hotels in Knoxville
     
    Best Western Plus Cedar Bluff Inn
    682 reviews
    #4 of 86 hotels in Knoxville
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (95)
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    1 - 5 of 94 reviews

    Reviewed 1 week ago

    Alex was extremely helpful upon check in. He was a total sweetheart and helped me with all the questions I had. As a customer service representative he was amazing. I stayed for a night and the room was perfect for that, very close to shopping...More

    Review collected in partnership with Extended Stay
    Thank emmamM3634ZP
    Response from 00esa, General Manager at Extended Stay America - Knoxville - West HillsResponded 1 week ago

    Emma, thank you for the wonderful review of your experience at Extended Stay America - Knoxville - West Hills. We are thrilled to read our location and your comfortable room was convenient for your needs and that you were impressed with the service provided by...More

    Hotel's Favourite
    Reviewed 4 December 2016 via mobile

    This place is really good for the money it actually has a lot of homey country character and it's very cozy the only thing is I really do wish it had an elevator and a bigger parking lot due to there's only one way in...More

    Thank Daniel D
    Response from Manager_11525, Manager at Extended Stay America - Knoxville - West HillsResponded 16 December 2016

    Your feedback is important. Thank you for sharing. We are glad you saved money by staying at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

    Reviewed 1 week ago

    Bathrooms were disgusting. First room that we received smelled like smoke. There was no coffee or coffee pot in a the room seemed weird especially since there is a kitchen. We were so disappointed!!!!More

    Review collected in partnership with Extended Stay
    Thank Kathryn S
    Response from 00esa, General Manager at Extended Stay America - Knoxville - West HillsResponded 1 week ago

    Kathryn, please accept my apologies for the inconveniences you experienced with regard to the cleanliness of our hotel. We regret the smoke smell compromised your stay. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact. I...More

    Reviewed 2 weeks ago via mobile

    I came in with heavy bags, my child in tow and was very tired. The staff was so kind and they helped me get my bags to my room. The room was very clean, nicely decorated. I would LOVE to stay here again!More

    Thank Alexandria R
    Response from 00esa, General Manager at Extended Stay America - Knoxville - West HillsResponded 2 weeks ago

    Alexandria, thank you for staying at Extended Stay America - Knoxville - West Hills. We are delighted to read you loved our attentive service and your well-appointed room. Thanks again for being our guest. We look forward to welcoming you and your family back soon....More

    Reviewed 4 weeks ago

    The staff working at the hotel were very nice and took care of the things I asked for, but the hotel smelled terrible and looked dirty. There was a bucket in the hallway dripping with water from the ceiling which I also got dripped on...More

    Review collected in partnership with Extended Stay
    Thank kathleenrC4012SF
    Response from 00esa, General Manager at Extended Stay America - Knoxville - West HillsResponded 4 weeks ago

    Kathleen, we apologize for the issues you experienced which prevented you from leaving our hotel with a more favorable impression. We do our best to make sure every area is well-maintained, and we'll work harder so as not to disappoint our guests. We hope you...More

    InTown Suites Knoxville
    8 reviews
    #60 of 86 hotels in Knoxville
     
    Comfort Inn & Suites Knoxville West
    241 reviews
    #39 of 86 hotels in Knoxville
     
    Hampton Inn & Suites Knoxville Papermill Drive
    412 reviews
    #1 of 86 hotels in Knoxville
     
    Best Western Plus Cedar Bluff Inn
    682 reviews
    #4 of 86 hotels in Knoxville
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$64 - US$148 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, Orbitz, Booking.com, Expedia, Extended Stay, Cancelon, TripOnline SA, Travelocity and Hotwire so you can book your Extended Stay America - Knoxville - West Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Knoxville
    • Also Known As
    • Extended Stay Knoxville ,
    • Extended Stay America Knoxville ,
    • Knoxville Extended Stay
    Add Photo Photos
    Traveller (20)
    Room & Suite (14)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (17)
    Bathroom (1)
    Nearby
    Best Western Plus Cedar Bluff Inn
    682 reviews
    5.18 km away
     
    Hampton Inn & Suites Knoxville Papermill Drive
    412 reviews
    3.47 km away
     
    InTown Suites Knoxville
    8 reviews
    1.48 km away
     
    Comfort Inn & Suites Knoxville West
    241 reviews
    .46 km away
     
    Nearby Restaurants
    Sticky Rice Cafe
    28 reviews
    .27 km away
    Chick-fil-A
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    .73 km away
    La Casa Del Burro Flojo
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    .44 km away
    Wise Guys Pizza Kitchen
    6 reviews
    .50 km away
    Nearby Attractions
    West Town Mall
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    .70 km away
    McKay Used Books & CDs
    37 reviews
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    The Red Piano Lounge
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    Drink. the wine dive.
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    Questions & Answers
    Get quick answers from Extended Stay America - Knoxville - West Hills staff and past guests.
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    Room Tips
    "ask for first floor. NO elevator."
    Read review
    "Lower floors as there is no elevator"
    Read review
    "This place should be renamed EXTENDED PAUSE. Because once you walk in, you will briefly pause and get out."
    Read review
    "Room 310 on the first floor was good"
    Read review
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