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TownePlace Suites Knoxville Cedar Bluff

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Traveller (19)
Room & Suite (19)
Dining (1)
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Overview
  • Excellent30%
  • Very good35%
  • Average22%
  • Poor8%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from TownePlace Suites Knoxville Cedar Bluff
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Offers from TownePlace Suites Knoxville Cedar Bluff
Special Offer: Member Rates
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Reviews (170)
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LanguageEnglish
52
55
39
15
9
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All reviewsbedroom suitegreat business stayroom was cleanprepackaged muffinsstove topstay at marriott propertieshotel was recently renovatedallow petsclose proximitycedar bluffshort staysleeper sofagreat roomstaff was very friendly and helpfulkitchenettekrogerpans
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1 - 5 of 170 reviews
Reviewed 1 week ago

"Lack of care" would be the best way to describe this property. Every issue I have had here could have been avoided if someone had actually cared. Specifically, It shouldn't take 2 full days to get an extra towel at a Marriott branded hotel. I...More

2  Thank ImFrqntTrvlr
Response from Travis M, General Manager at TownePlace Suites Knoxville Cedar BluffResponded 1 week ago

ImFrqntTrvlr, I would first like to thank you very much for taking the time to review your stay with us. Your time is valuable and I appreciate the amount of it that you invested in sharing your concerns here on Tripadvisor. Providing the highest level...More

Reviewed 23 April 2018

I'm going to start right off the bat by saying that once management learned of our problem, they did everything they could to ensure other guests would NOT have the same experience. I think it's important that be known upfront, they were not ok with...More

1  Thank Sandy H
Response from Travis M, General Manager at TownePlace Suites Knoxville Cedar BluffResponded 25 April 2018

Sandy H, Thank you for taking the time to review your stay with us. I am very sorry to learn that your guest room was not up to standard. I want to assure you that your comments will be reviewed with our housekeeping team. I...More

Reviewed 23 April 2018 via mobile

Just traveling thru and needed place to sleep a few hours. Checking in after midnight - pleasant front desk staff. Got to room and went to make sofa bed. Clearly hadn’t been cleaned (ever?). Disgusting. Too tired to deal with that. Would not recommendMore

1  Thank JefeUno
Response from Travis M, General Manager at TownePlace Suites Knoxville Cedar BluffResponded 25 April 2018

JefeUno, Thank you for taking the time to review your stay with us and for your kind comments regarding our front desk team member. I am very sorry to learn that the sofa bed was not up to standard. I will follow up with our...More

Reviewed 18 April 2018 via mobile

I prefer Marriott properties when I travel, and this one is right up there in great room set up and overall accommodations. It's in a plaza with several other Marriott properties, but what I like about Town place is you have the full refrigerator microwave,...More

1  Thank Christine D
Reviewed 14 April 2018

I'll just about always take a Marriott property if one is available; TownePlace offers good value and no surprises. Well the 6AM Fire Alarm was a surprise, but it was also a false alarm, so I guess it was time to get up anyway. Apparently...More

Thank chasinUpstateNewYork
Response from Travis M, General Manager at TownePlace Suites Knoxville Cedar BluffResponded 15 April 2018

chasinUpstateNewYork, Thank you for staying with us and for taking the time to review your stay. We hope to see you again on your next trip to Knoxville! Regards, Travis Murphy General Manager

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$111 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (19)
Dining (1)
Pool & Beach (1)
Questions & Answers
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ycchen2016
25 November 2016|
AnswerShow all 2 answers
Response from Travis M | Property representative |
ycchen2016, We do not offer a complimentary shuttle service, however, we are within within walking distance of a Knoxville Area Transit bus stop and are happy to provide recommendations for transportation services in our... More
0
Votes
Room Tips
"try other hotels on the same street. I stayed in most. They are better options."
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"Call in the mornings and talk to Joe. He is great to work with!"
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"We were on the top floor and it was quiet."
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"Ask for a room with a newer mattress - assuming they keep track of such things. :-)"
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