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This hotel was passable. Front desk not particularly friendly. Room was clean except the carpet was filthy and in need of replacement. Beds were comfy but pillows need replacing. Breakfast was not great but passable. There is a $25 small pet fee. Plenty of parking.
I was with a big group of ladies for a Swedish Weave Convention and the hotel made our wrk so enjoyable! The hotel staff was so wonderful! We had issues with our door not reading our key and the front desk staff never once gave...More
When you take a vacation you expect to be treated well, I did not feel that way. The rooms were not very clean, the employees didn't know much about the area in order to help us figure out where to go. The whirlpool was nice...More
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Thank Doug and Jan G
Response from COUNTRY W, Owner at Country Inn & Suites By Carlson, Knoxville WestResponded 1 November 2017
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.
My husband and I stayed after a 3 day motorcycle ride and needed a good nights sleep. Hotel was clean and loved the later time for certain things, checkout 12, breakfast until 10:30 and the pool was open till 11pm. Pool was supposed to be...More
Response from COUNTRY W, Manager at Country Inn & Suites By Carlson, Knoxville WestResponded 27 October 2017
Thank you for taking the time to complete our guest satisfaction survey.
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed all this issue with our maintenance...More
US$80 - US$102 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#27 Family Hotel in Knoxville
#28 Business Hotel in Knoxville
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms ,
Smoking rooms available
Number of rooms
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Response from judy_zigler | Property representative |
Thank you for your interest in our Country Inn & Suites. There is a public hot tub in the pool area. which is open from 6:00a.m. until midnight. We also have guest rooms with a two person Jacuzzi located in the bedroom... More
Thank you for your interest in our Country Inn & Suites. There is a public hot tub in the pool area. which is open from 6:00a.m. until midnight. We also have guest rooms with a two person Jacuzzi located in the bedroom area.
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"ask for room opposite the interstate for the quietness"