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Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr

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Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
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188 Reviews from our TripAdvisor Community

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Showing 188: English reviews
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Austin, TX
Reviewed 5 days ago NEW

This is a nice hotel, large, clean rooms. The location just off the highway is very convenient, although the highway noise was a bit loud at 2:00 AM. Bathroom was clean with a good shower. The lighting in the room was a bit dim. The Wifi was easy to use and reliable, if not the fastest.

Thank cemclellan
Edwardsville, Illinois
Reviewed 1 week ago via mobile

There just aren't enough good things that I can say about this hotel. It was recently remodeled and it looks great both inside and out. Loved the outdoor fire pit area, lobby was very nice and there was plenty of seating available. The rooms were very nicely appointed and clean. Bedding was very comfortable and rooms were quiet. One downfall...

Thank jhcunn552
Murfreesboro, Tennessee
Reviewed 2 weeks ago via mobile

Had a friend's mother in Tennova Hospital and we needed a place as a home base to shower and chill and change clothes. I ended up pricelining the hotel...got a great deal and an even better hotel. It was convenient to the interstate, the hospital and turkey creek shopping. Easy access, great service, super clean, quick check out .... had...

Thank Keesler
Denver, North Carolina
Reviewed 3 weeks ago

Stayed two nights. Clean, comfortable, great breakfast, good cookies in the p.m. The staff is very friendly and attentive. They have a sign posted asking to tell them if anything would keep a guest from rating the place 10 / 10. TIP - try the cinnamon rolls at breakfast - really good. TIP - the hotel is very close to...

Thank Pat O
Enterprise, Alabama
Reviewed 3 January 2017 via mobile

Great customer service! One of the freshest breakfasts. Flavorful. Warm cookies and ice water in lobby when we arrived. Will definitely stay again! Highly recommend. Easy to find. Moderately priced. Nice Jacuzzi in the suite. Great way to relax after long travel day.

Thank jolesh
oklahoma city
Reviewed 24 December 2016 via mobile

Nice, clean, decent breakfast really nice staff working in kitchen. Bathroom to small shower curtain touches your leg when you sit on toilet. Light switches are crazy half time I had no bathroom light. Second floor rooms that are positioned over front doors or either side of doors are very very loud.

Thank Donna B
Reviewed 22 December 2016 via mobile

Needed place to stay and booked last minute. We are platinum ihg members so usually look for this brand. A little higher price for holiday inn express but still not unreasonable so booked it. Very clean. We had very quiet room on back so not sure about noise on highway side. Breakfast typical but well laid out and plenty of...

Thank Gbeaird
Grove City
Reviewed 14 December 2016 via mobile

We stopped to stay here last minute passing through ! We called around midnight and they were able to get us a room last minute ! Hotel staff was very friendly & the rooms were clean ! Also very easy to get too !

Thank Emily W
Nashville, Tennessee
Reviewed 12 December 2016

The front desk staff were fantastic! The check in process was quick and easy and they were more than happy to help with any needs I had. The room was very clean and you can tell this is a newer HIE. There is some noise from the busy road in front of the hotel, but not so much that it's...

Thank sheather09
Tacoma, Washington
Reviewed 8 December 2016

This HIE has a modern design and was new three years ago. The great front staff are friendly and helpful. Our room had the best shower so far on our trip and was quiet even though the property is next to the freeway. Aubrey's Restaurant was recommended and is a short walk away.....great food and service. A pleasant stay.

Thank Judy S

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  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr

Address: 6324 Papermill Dr, Knoxville, TN 37919-4813
Region: United States > Tennessee > Knoxville
Price Range: RM508 - RM760 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr 2.5*
Number of rooms: 90
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Hotel Style:
#14 Family Hotel in Knoxville
#19 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a rear facing room”
 of 5 bubbles PatO677, 4 Mar 2017 | Read review
“Prices are raised for travel season?”
 of 5 bubbles Westie52, 30 Jul 2016 | Read review
“I asked for a room toward the back of the hotel in order to avoid sounds from the Interstate.”
 of 5 bubbles ChattChickadee, 26 Jul 2016 | Read review
“Odd numbered rooms face the back, which is quieter than the front-facing rooms which view the interstate.”
 of 5 bubbles simms1929, 15 Jun 2016 | Read review
“Tell the staff if you have any special needs.”
 of 5 bubbles Tupelotraveler2015, 17 May 2016 | Read review
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