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Four Points by Sheraton Knoxville Cumberland House

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Traveller (54)
Room & Suite (26)
Dining (4)
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Ratings and reviews
Certificate of Excellence
  • Excellent48%
  • Very good37%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“spg property”(4 reviews)
“worlds fair park”(17 reviews)
“ut campus”(19 reviews)
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What's included
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
The Four Points by Sheraton Knoxville Cumberland House hotel is located in Downtown Koxville, steps from the Knoxville Convention Center and University of Tennessee.
Offers from Four Points by Sheraton Knoxville Cumberland House
Special Offer: Breakfast for 2 Included
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Location and contact
1109 White Ave, Knoxville, TN 37916-2713
Hotel website
17.6 km to Mc Ghee Tyson Airport
16 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (368)
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All reviewsspg propertyworlds fair parkut campusmarket squareparking feewithin walking distancenice hotelper dayfront desk staffbusy weekendconvention centerdowntown areanice roomdefinitely stay here againconvenient locationfree breakfastnice stay
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1 - 5 of 359 reviews
Reviewed 1 June 2018 via mobile

Great spot. Recommend parking up top for check in and then park down below in the parking deck and take the elevator up. Hotel parking can be a little confusing at first. Decent hotel, clean, and quick Uber ride to all the restaurants. Business event...More

Thank Gidge01
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 4 June 2018

Thank you for your recent review of the Four Points by Sheraton in Knoxville. We are please you enjoyed your stay and your business event while you were in town. We hope should your travels bring you back through Knoxville you will stay with us...More

Hotel's Favourite
Reviewed 27 April 2018

Excellent stay. I am a SPG/Marriott elite member and we booked this as a stop over. I really didn't review the area before booking and was pleasantly surprised to find that we were close (within walking distance) to UT and downtown Knoxville. The staff is...More

1  Thank Richard B
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 27 April 2018

Hi Richard, Thank you for your recent review of the Four Points by Sheraton in Knoxville. We are pleased you enjoyed your stay with us and that the staff took such good care of you. We appreciate your feedback and hope you choose to stay...More

Reviewed 21 May 2018 via mobile

I have stayed here many times and enjoy the quiet rooms and friendly staff. The room are a good size and well insulated for sound. The front desk staff a great and friendly. One of the conveniences is coffee on every floor by the elevators.More

Thank michaelcanada
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 21 May 2018

Thank you for your recent review of the Four Points by Sheraton in Knoxville. We are pleased you enjoyed your stay with us and that the staff was freindlt and accommodating. We hope you will chose to stay with us again should your travels bring...More

Reviewed 20 May 2018

This hotel has a neat location, between downtown and the university, and convenient to both. The front-desk service was very friendly, although it was a bit hard to get a favor from them (e.g., fill a thermos with hot water). The rooms were pretty much...More

Thank Town P
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 21 May 2018

Thank you for your review of the Four Points by Sheraton Knoxville. I apologize the housekeeping service of your room was not up to the standard that we pride ourselves in maintaining. I appreciate the candid feedback as we can use this as a teachable...More

Reviewed 29 April 2018 via mobile

Comfy place offers great room and nice bar and restaurant. Staff was so friendly. Free parking close to university of Tennessee Knoxville. No indoor pool. Nice water pressure in shower. Quiet. Nice bedMore

Thank TT1007
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 30 April 2018

Thank you for your recent review of The Four Points by Sheraton in Knoxville. We are pleased you enjoyed your stay with us and hope that you will choose to stay with us again should your travels bring you back through Knoxville. Warmest Regards, Jenny...More

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About
Description
The Four Points by Sheraton Knoxville Cumberland House hotel is located in Downtown Koxville, steps from the Knoxville Convention Center and University of Tennessee. ...More Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms