We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Knoxville Cumberland House

Save
Traveller (51)
Room & Suite (26)
Dining (4)
Nearby Hotels
See allSee all
Overview
  • Excellent48%
  • Very good37%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“spg property”(4 reviews)
“worlds fair park”(17 reviews)
“ut campus”(19 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Knoxville Cumberland House
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Knoxville Cumberland House
Special Offer: Breakfast for 2 Included
Hotel deals
Nearby Hotels
See allSee all
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$107.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Knoxville hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "7f2774a45d3a4890bb29287277f64fb6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":578478,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32634261],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":107,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"7f2774a45d3a4890bb29287277f64fb6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":107,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":107,"highestMetaPriceDisplay":-1,"hotelName":"Four Points by Sheraton Knoxville Cumberland House","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjdmMjc3NGE0NWQzYTQ4OTBiYjI5Mjg3Mjc3ZjY0ZmI2IiwiQUlLIjoiMWQ1NjQyYWYwMTA4NGI5M2I5Y2U0MmViZGZjODc1NTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$107", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32634261":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (361)
There are newer reviews for Four Points by Sheraton Knoxville Cumberland House
See the most recent reviews
Filter reviews
353 results
Traveller rating
162
132
37
12
10
Traveller type
Time of year
LanguageEnglish
More languages
162
132
37
12
10
Show reviews that mention
All reviewsspg propertyworlds fair parkut campusmarket squareparking feenice hotelwithin walking distanceper dayneyland stadiumconvention centerfront desk staffbusy weekenddowntown areanice roomhotel is locatedlocation was perfectdefinitely stay here again
FilterEnglish
Updating list...
91 - 95 of 353 reviews
Reviewed 18 February 2016

If you are visiting the University of Tennessee, this is a great location to stay. You can walk across the street to campus and the hot spots downtown are only a few blocks away-an easy walk in good weather. The hotel is simple, clean and...More

Thank Charles S
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 2 March 2016

Hi Charles, Thank you for your review on trip advisor. I am pleased you enjoyed your stay in Knoxville with us. It is always a treat for our guests and our staff when Mr. Manning comes to visit our property. We hope to see you...More

Reviewed 17 February 2016 via mobile

This is a nice hotel. Very clean. Good staff. Having said that, I found it lacking in a few basics. We got to hotel Friday night after a long drive. Boom. Hit with a ten dollar a night parking fee. Ouch Kinda hungry, so decided...More

Thank campingbegood
Reviewed 17 February 2016

First, the negatives...it's just a little to far from the good places to eat, drink, etc. to walk to them for me. But dang it, it's close and if it were just me, I'd probably walk it anyway, I get outvoted though. Still, with a...More

Thank William R
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 2 March 2016

Hi Bill, I am pleased that you enjoyed your stay with us at The Four Points by Sheraton in Knoxville. We appreciate your loyalty as an SPG member and look forward to seeing you again the next time you are in town. We pride ourselves...More

Reviewed 6 January 2016

Visited Knoxville for a seminar/workshop at this hotel. It was my first time in Knoxville and I have to say I enjoyed it far more than I would have expected, largely because of this hotel. I was able to walk from the hotel to the...More

1  Thank Dettwiller
Response from Megan L, Starwood Hotels at Four Points by Sheraton Knoxville Cumberland HouseResponded 11 January 2016

Dear Dettwiller, Thank you for your review. We’re thrilled to hear you thoroughly enjoyed your stay and liked our great location, clean accommodations, and friendly team. We greatly appreciate you taking the time to share your feedback with us and hope to host you again...More

A TripAdvisor Member
Houston, Texas
1
Reviewed 2 January 2016 via mobile

Too tired to completely explain why one should avoid this miserable place because I just spent an hour trying to find a place to park my car. Finally going to bed at 1:30 in the morning. To be fair, the staff were as helpful as...More

Thank A TripAdvisor Member
Response from Megan L, Starwood Hotels at Four Points by Sheraton Knoxville Cumberland HouseResponded 11 January 2016

Dear A TripAdvisor Member, We sincerely regret to hear you were disappointed with your experience and encountered challenges with parking during your stay. Our General Manager, Jenny Gauntt, would like the opportunity to personally amend your experience and invites you to contact her directly at...More

View more reviews
Most Booked Properties in Knoxville, TN
See allSee all
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$124 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Knoxville
#22 Romantic Hotel in Knoxville
#23 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Knoxville
#22 Romantic Hotel in Knoxville
#23 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (51)
Room & Suite (26)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
brysondamon
17 March 2017|
AnswerShow all 2 answers
Response from Jenny G | Property representative |
There is a possibility for early check in, however with it being UT graduation, we cannot guarantee an early check in will be available.
0
Votes
David V
23 May 2016|
AnswerShow all 4 answers
Response from VenezolanoFLL | Reviewed this property |
I don't think so
1
Vote
Room Tips
"All rooms are quiet"
Read review
"ask for high floor facing downtown"
Read review
"Junior suite has separate living room, two TVs. Rooms on east end overlook the fair site."
Read review
"Rooms on the end have the best view of downtown and the world's fair park"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing