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04/02/2018 05/02/2018
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    Knoxville Marriott

    501 E. Hill Avenue, Knoxville, TN 37915
    Hotel website
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    04/02/2018 05/02/2018
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    Traveller (110)
    Room & Suite (25)
    Dining (6)
    • Excellent23%
    • Very good33%
    • Average26%
    • Poor11%
    • Terrible7%
    Travellers talk about
    Free Parking
    Breakfast Available
    Outdoor pool
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (603)
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    1 - 5 of 601 reviews

    Reviewed 6 days ago via mobile

    On the outside and on the website, the Marriott seems beautiful and perfect. Experiencing it was a little different. Lobby was just like it was pictured - lux and great. The hotel room was clean. The beds were very comfortable. The customer service was exceptional...More

    Thank roadsidemystic
    Response from Tracy H, General Manager at Knoxville MarriottResponded 2 days ago

    Our guests have endured a saggy, tired and outdated building for far too long. It is with much excitement that I get to be a part of resurrecting this 'old gal' back to being one of the best experiences in the Marriott family. While I...More

    Reviewed 1 week ago via mobile

    The beds were very comfy, pillow top softness. The customer service was great and friendly from assistance with extra bath accessories and luggage cart. They were great at offering additional assistance and did not make me feel like we had to use valet or any...More

    1  Thank Tyler D
    Response from Tracy H, General Manager at Knoxville MarriottResponded 6 days ago

    Dear Tyler D: Thank you so much for your honest review of the Knoxville Marriott. You will happy to know that we are beginning our multi-million dollar renovation this quarter, which will include a total remodel and replacement of all carpeting, wall coverings, tile, furniture,...More

    Reviewed 2 weeks ago via mobile

    Dated hotel, peeling wallpaper, in need of a major renovation. Hill Street Cafe was quite drafty and cold. Breakfast left much to be desired. Dianne was quite rude and unwelcoming. I recommend staying elsewhere.More

    Thank geekle
    Response from Tracy H, General Manager at Knoxville MarriottResponded 1 week ago

    Thank you so much for your review of the Knoxville Marriott. You will be pleased to know that we have a multi-million dollar renovation planned to begin the first Quarter of 2018 - it certainly has been a long time coming! Our new ownership group...More

    Reviewed 2 weeks ago

    Very comfortable and cozy rooms/beds. We had a great time for the weekend we were there and the Sales Director, Shannon, was very welcoming and accommodating to us. We were there from Atlanta for a conference over New Year’s weekend.

    Thank Mike O
    Response from Tracy H, General Manager at Knoxville MarriottResponded 2 weeks ago

    Thanks so much for your review of the Knoxville Marriott. We value each and every guest and look forward to your return very soon. Happy New Year! Safe travels, Tracy Hicks

    Reviewed 3 weeks ago via mobile

    Convenient hotel near downtown, near University of Tennessee campus. Getting some age on it, but still acceptable. Huge lobby, clean comfortable guest rooms. Ample parking, free WIFI. Avoid room service, unless you like waiting for hours.More

    Thank John N
    Response from Tracy H, General Manager at Knoxville MarriottResponded 2 weeks ago

    Thank you so much for your honest review of the Knoxville Marriott. I am very happy to report that our company purchased the hotel recently, and we will soon start a complete renovation of the guest rooms, public spaces and restaurant and retail facilities. I...More

    • Top amenities
    • Free Parking
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Dry Cleaning
    • Concierge
    • Breakfast Available
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$138 - US$207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 378
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, getaroom.com, Priceline and Cancelon so you can book your Knoxville Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Knoxville
    • Also Known As
    • Marriott Knoxville Hotel Knoxville
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    Traveller (110)
    Room & Suite (25)
    Dining (6)
    Pool & Beach (1)
    Hotel & Grounds (82)
    Bathroom (8)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Martha M
    5 January 2017|
    Response from KMarriott | Property representative |
    The pyramid structure was originally built as a bar in the 1970s. It has not been in use for some time and is currently used for storage. Thank you for staying with us!
    3 January 2017|
    AnswerShow all 3 answers
    Response from KMarriott | Property representative |
    Yes, fridges are available upon request and are complimentary. They are available on a first come, first serve basis. Thank you for your question, and we hope to see you soon!
    Amanda R
    2 January 2017|
    AnswerShow all 6 answers
    Response from KMarriott | Property representative |
    Yes, PioneerTW is correct. We hope to see you soon!
    Room Tips
    "Choose another hotel."
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    "Don't choose a room at the lower front of hotel near the entrance"
    Read review
    "Ask for a balcony"
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    "If traveling during good weather period then it is good to get a room with a balcony"
    Read review
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