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Knoxville Marriott

596 reviews
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Traveller (94)
Room & Suite (25)
Dining (6)
Overview
  • Excellent23%
  • Very good33%
  • Average26%
  • Poor11%
  • Terrible7%
Travellers talk about
Wifi
Free Parking
Breakfast Available
Outdoor pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
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Rooms
24 Dec25 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (596)Write a Review
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Traveller rating
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LanguageEnglish
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All reviewswomen's basketball hall of famefull service marriottnice view of the rivercivic centerstayed at the marriottconcierge loungefree trolleytennessee riverdowntown areabit datedan older hotelhotel restaurantoutdoor poolnice staymini fridgenice propertyexercise room
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1 - 5 of 594 reviews
Reviewed yesterday

Stayed at the Knoxville Marriott for one night on business and was impressed by the grand entrance and spacious lobby area; you don't see that kind of scale these days in city hotels. The hotel is located in downtown Knoxville, about a mile from bars/restaurants...More

Thank kmalho
Reviewed 1 week ago

This is the worst experience I have ever had in a hotel, and I have stayed in some complete dumps. I was initially put in a handicap accessible room, that was humid, smelled musty, and had a broken lock on the door. Thankfully they were...More

Thank mldc02
Response from Tracy H, General Manager at Knoxville MarriottResponded 1 week ago

Thank you for your review of our hotel in downtown Knoxville. On behalf of the entire team here, please accept our heartfelt apology for the recent lack of service you received while staying with us. Please know that our company purchased the hotel a few...More

Reviewed 2 weeks ago via mobile

I think some of the reviews are a bit harsh. Yes the place is very dated but I didn’t really feel like it was disgusting. Checkin Didn’t start great because I had a bit of a bozo checking me in. He was either new or...More

Thank morganrep
Response from Tracy H, General Manager at Knoxville MarriottResponded 2 weeks ago

Thank you so much for your very honest assessment of our historic property. I do want you to know that we purchased the hotel in September, and we have a full renovation planned - begins in January of 2018. That should take care of the...More

Reviewed 3 weeks ago

Let down on too many things: Bathroom air vent didn't work and systern was flush was faulty, fridge pump was too noisy , it got chilly in the night and Switched on the heat and burning smell came out, no tea bags in the room...More

Thank javed00
Response from Tracy H, General Manager at Knoxville MarriottResponded 3 weeks ago

Thank you for taking the time to share your recent experience at the Knoxville Marriott with us. I am very sorry our current appearance and condition are substandard. I want you to know that our company purchased this hotel five weeks ago and we are...More

Reviewed 4 weeks ago

I was surprised to find that the Marriott was more affordable than the other major hotels in Knoxville. The main reason it is priced less is because it is not on one of the main downtown streets. But, it is very close to the popular...More

1  Thank OrindaLady
Response from Tracy H, General Manager at Knoxville MarriottResponded 2 weeks ago

Thank you so much for your recent review. We appreciate our guests very much, and we do look forward to having you back with us again soon. Safe travels, Tracy Hicks

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Traveller (94)
Room & Suite (25)
Dining (6)
Pool & Beach (1)
Hotel & Grounds (66)
Bathroom (8)
Business Centre & Event Rooms (2)
About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Dry Cleaning
Concierge
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$114 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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