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Knoxville Marriott

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Traveller (133)
Room & Suite (48)
Dining (6)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
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What's included
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Discover downtown Knoxville from memorable and ideally located accommodations at Knoxville Marriott. You'll notice the difference in our downtown Knoxville, Tennessee hotel the moment you step into our doors, which are steps from top destinations including Knoxville Convention Center...
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Location and contact
501 E. Hill Avenue, Knoxville, TN 37915
Hotel website
18.5 km to Mc Ghee Tyson Airport
171 restaurants are within a 2 km radius
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (628)
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626 results
Traveller rating
144
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163
75
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LanguageEnglish
144
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163
75
50
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All reviewswomen's basketball hall of famethe concierge loungecivic centerstayed at the marriottriver viewfree trolleytennessee riverdowntown areaomeletnice staymarket squarestaff was friendlybeds were very comfortablelobbyconferencerefrigeratorgarage
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1 - 5 of 626 reviews
Reviewed 2 weeks ago

Came in at 10:30 to try to check in or at least see if I can get a connecting room blocked. They told me they would block a connecting room but it wouldn't be ready till 3:00, which was fine by me. Otherwise I could...More

Thank Linda F
Response from Tracy H, General Manager at Knoxville MarriottResponded 2 weeks ago

Dear Linda F, Thank you very much for your review of our hotel. I am so sorry this occurred. I have made every effort to investigate what happened, as this isn't our usual process for allowing guests to check in if rooms are clean and...More

Reviewed 4 weeks ago

Compared to last year, the hotel seems much more dated and more things need a redo. There was construction at the time of this visit so the pool and the west elevators were closed. Pool wasn't a problem, but the closure of half of the...More

Thank KYKnobs
Reviewed 4 weeks ago

Signs say they are under renovation. I could see some work happening on the exterior, but I didn't see any thing happening inside. The ice machines were nearly non-existent and they knew that because there were no ice buckets in the rooms. When I did...More

Thank shoalshabitat4hu2018
Response from Tracy H, General Manager at Knoxville MarriottResponded 3 weeks ago

Thank you so much for your review. I am terribly sorry that your experience wasn't a good one, as we do take great pride in providing the excellent service that is synonymous with the Marriott brand. Please know that our hotel is under a full...More

Reviewed 11 June 2018

I have stayed at this property multiple times over the past ten years or so. The only reason that I choose this property is due to the fact that it is the only Marriott related property in downtown Knoxville. I have had a number of...More

Thank Roadshowforbusiness
Response from Tracy H, General Manager at Knoxville MarriottResponded 11 June 2018

Dear Roadshowforbusiness: Thank you so much for your honest review of the Knoxville Marriott. In reading this, I feel so torn. Please allow me to explain; from your perspective I hear you when you say it was disappointing at best. The hotel has been unloved...More

Reviewed 4 June 2018 via mobile

Look, the place needs renovations. The staff tell you that upon check in. It looks remarkably similar to Contemporary Resort in Disney though without all the bells and whistles. If you’re staying here, you likely got a deal from Priceline or a similar travel site....More

1  Thank db2011
Response from Tracy H, General Manager at Knoxville MarriottResponded 11 June 2018

Dear db2011: Thank you so much for your honest review. You are so right about the condition of the hotel. You will be happy to know that my company purchased the hotel recently, and we have a $20 million dollar guest room renovation underway. We...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$116 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (133)
Room & Suite (48)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Martha M
5 January 2017|
Answer
Response from KMarriott | Property representative |
The pyramid structure was originally built as a bar in the 1970s. It has not been in use for some time and is currently used for storage. Thank you for staying with us!
1
Vote
momof32017
3 January 2017|
AnswerShow all 3 answers
Response from KMarriott | Property representative |
Yes, fridges are available upon request and are complimentary. They are available on a first come, first serve basis. Thank you for your question, and we hope to see you soon!
0
Votes
Amanda R
2 January 2017|
AnswerShow all 6 answers
Response from KMarriott | Property representative |
Yes, PioneerTW is correct. We hope to see you soon!
0
Votes
Room Tips
"Avoid at all costs"
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"Stayed on 10th floor with very nice view of river."
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"Stay somewhere else"
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"Choose a room that faced the river."
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