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Crowne Plaza Knoxville Downtown University

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Traveller (106)
Room & Suite (54)
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Ratings and reviews
Certificate of Excellence
  • Excellent47%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible5%
Travellers talk about
“market square”(161 reviews)
“great location”(83 reviews)
“gay street”(20 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
The Crowne Plaza Knoxville, 20 minutes from McGhee Tyson Airport, is located in Downtown Knoxville. Walk to the Old City and Market Square to enjoy over 30 eateries, nightlife, shopping and outdoor concerts. The Crowne Plaza is convenient to the University of Tennessee, Neyland Stadium...
Offers from Crowne Plaza Knoxville Downtown University
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Location and contact
401 W Summit Hill Dr, Knoxville, TN 37902-1416
18.4 km to Mc Ghee Tyson Airport
105 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (605)
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Traveller rating
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LanguageEnglish
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198
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Show reviews that mention
All reviewsmarket squaregreat locationgay streetnice hotelroom serviceunderground parkingbreakfast buffetan older hotelcovered parkingper daywithin walking distancerestaurants and barsfitness centerwalk in showerself parkingwould highly recommend this hotelupon check
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1 - 5 of 599 reviews
Reviewed 3 days ago via mobile

The Crown Plaza is a short walk to the Market Place or the Old section and the staff are the Best. They went all out to assist you in every possible way. Things were so nice we added a day to our stay.

Thank Vinny G
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 2 days ago

Dear Vinny, Thank you for your wonderful feedback of The Crowne Plaza Knoxville. We're so glad you were able to take advantage of our great downtown location. Thank you again and we hope to welcome you back to Knoxville soon. Safe travels, Guest Service

Hotel's Favourite
Reviewed 28 April 2018

Went for business and would return for leisure. Best location in the area, close to Market Square - 50 yards away, and 2 blocks from downtown area - quite a few eateries and bars with extensive bourbon selections scattered around. Very friendly staff and comfortable...More

Thank williamtwo
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 30 April 2018

Dear Williamtwo, Thank you for your recent review of the Crowne Plaza Knoxville. We're delighted to hear what a positive experience you had with our location, service, breakfast and your overall hotel stay. We hope to welcome you back again soon! Safe travels, Guest Service

Reviewed 4 days ago via mobile

I loved this hotel. I slept really well on their comfortable beds. We had purchased the breakfast package so we had their breakfast buffet. The buffet was ok they had a nice selection but I have had better but I have had worse this buffet...More

Thank Shawna L
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 2 days ago

Thank you for taking the time to leave us your fantastic review of the Crowne Plaza Knoxville. We're delighted to hear what a pleasant service, dining, location and overall stay you had with us. Thank you again for your feedback and we hope to have...More

Reviewed 5 days ago via mobile

Great room! Clean clean clean! Love it! Arrived at 5:30. Doormen greeting was great! 2 rooms available - right next to each other! We can do this! Keurig is the saving grace... my daughter stayed here last night and recommended it to us. We will...More

Thank Anne S
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 2 days ago

Thank you for your wonderful review and recommendation of the Crowne Plaza Knoxville. We're so glad you enjoyed your stay with us and we hope to have the opportunity to welcome you back soon. Safe travels! Guest Service

Reviewed 1 week ago

One night stop whilst travelling. Nice room and ambience throughout. The hotel is across the road from the market square which is a nice eclectic setting of shops and restaurants where we ate a pleasant lunch and pottered around for a couple of hours. We...More

Thank Kenneth111
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 6 days ago

Thank you for your wonderful review of the Crowne Plaza Knoxville. We're so pleased to hear what a great time you had downtown and glad we could welcome you into the community. Thank you again and we hope to host you again on many more...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$124 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#22 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#22 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (106)
Room & Suite (54)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Deb H
15 July 2017|
AnswerShow all 10 answers
Response from Expattraveler100 | Reviewed this property |
Yes definitely - parking in town is a real pain so leave your car at the hotel and walk - I hope you have a great time!
1
Vote
Laurie V
13 April 2017|
AnswerShow all 2 answers
Response from billcieluch | Reviewed this property |
I do not think that there are smoking rooms, but the hotel does provide a smoking area for their guests, my wife is a smoker so I can tell you that they are located on the ground floor at the corners of the building and away... More
1
Vote
Room Tips
"Room was across fm the elevator on the 9th. I didn't hear a thing while in my room fm the hallway or fm..."
Read review
"The tax is really high for downtown Knoxville. Our rate was $140 and we paid close to $160 per night."
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"For city views, snag a room on the south side!"
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"The hotel is pet friendly so you might want to ask if there are any dogs on your floor"
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