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Holiday Inn Express Hotel & Suites Lenoir City

131 reviews
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Traveller (14)
Room & Suite (30)
Dining (6)
Overview
  • Excellent46%
  • Very good32%
  • Average15%
  • Poor2%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)Write a Review
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59
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3
7
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All reviewsindoor poolfree breakfastarrived late in the eveningnew mattressesstaff was friendlyroom was cleanmaking us feelguest laundryhalf mileup to datenice hotelknoxville areawould definitely stay here againenjoyed our staynice breakfasthieattendant
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11 - 15 of 131 reviews
Reviewed 27 October 2016 via mobile

We enjoyed our stay. The staff was very friendly and accommodating. My wife made the reservation for the wrong date but they were able to make changes to our reservation and allow us to stay when we arrived late in the evening.

Thank Kris D
Response from Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir CityResponded 27 October 2016

Thank you for your comments. We were happy to help with the changes and correcting the booking errors. I will make sure our team reads your comments. We look forward to your next visit.

Reviewed 26 October 2016 via mobile

Clean, warm and friendly as you'd expect from IHG. Just don't expect anything above dial-up speeds. I was almost waiting to hear the modem.... Room was nice, staff was polite and friendly. Several chain and locally owned restaurant choices nearby.

Thank 1911guy
Response from Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir CityResponded 27 October 2016

Thank you for staying with us. We apologize for the slow internet, this is being worked on and we hope to have a complete fix soon. Thank you again for your business.

Reviewed 18 October 2016 via mobile

This is a very nice holiday inn express. It's very clean and comfortable. There's a great Mexican restaurant within walking distance . The breakfast at the hotel was great. I recommend this hotel when traveling to the Knoxville area.

Thank jdframe
Response from Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir CityResponded 19 October 2016

Thank you for your comments. We are happy that we were able to make your stay with us a memorable one and look forward to your return visit soon.

Reviewed 14 October 2016 via mobile

Worthless internet, decrepit work out equipment, housekeeping non existent and rude staff blaming the customer for their failing. Asked the front desk to change the shower head because it was half clogged, never happen in a week stay. Room was not vacuumed the entire stay....More

1  Thank Bob M
Response from Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir CityResponded 19 October 2016

We apologize for the inconvenience you experienced with our internet. The equipment in the fitness room is new as of May 2016 but we will check on your concerns there. I apologize that your room did not get served during your stay, I have shared...More

Reviewed 6 October 2016

Clean spacious room plenty of fresh towels blankets great housekeeping service! Check in was a breeze and the clerk acted more like a concierge offering insight into the hotels amenities and avaiability of near by services. Breakfast met all of our dietary needs including special...More

Thank Irene W
Response from Ronald L, General Manager at Holiday Inn Express Hotel & Suites Lenoir CityResponded 19 October 2016

Thank you for your comments. The extended hour for breakfast on the weekend is a fall promotion and we are getting some great feedback from it.

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$109 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (30)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"I was on one of the higher floors, no highway noise. Also my room was not overlooking a parking area."
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"NEVER have I stayed at such a genuinely caring place!"
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"Ask for suites, south side, top floor, extra chair and fan. VIP ac setting is best. bring your own night..."
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"Room 319 was very quiet"
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