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Monterey Hotel

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Monterey Hotel
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696 Reviews from our TripAdvisor Community

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Showing 591: English reviews
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Ellesmere Port, United Kingdom
Reviewed 1 week ago NEW

We have just returned after 8 nights at the Monterey Hotel, and we could not fault it. The hotel is in a prime position to walk into St Helier. There was plenty of car parking spaces. The hotel was kept very clean, the room was cleaned every day with clean towels if needed. The breakfast was lovely help yourself, the...

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Helpful?
Thank 25wood31
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind and thoughtful review of our hotel and for awarding us 'top marks'. We are so pleased that you found us to be good value and that you could not fault your stay at the Monterey. It is also wonderful that you found us to be good value. This is appreciated. We hope to have the...

Glasgow, United Kingdom
Reviewed 1 week ago

We spent a week at the Monterey Hotel travelling from Glasgow by Easyjet with transfers included organised through Urquhart Travel. We booked B&B but ended up eating in the hotel every evening as the food on offer was good quality and the prices reasonable. Pool, sauna and spa were very good and towels were supplied - we did not sample...

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Helpful?
Thank peterb41_dun
Fougeres, France
Reviewed 3 weeks ago

We stayed here just for the one night but we found it to be a most comfortable hotel with very friendly staff, excellent breakfast, nice comfy bed, clean and tidy room and en-suite. Parking was available in front of the hotel and also down a side lane, so this was not a problem for us at all. We liked it...

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Helpful?
Thank Redkathie
Whiteley, United Kingdom
Reviewed 4 weeks ago

Hotel staff could not do enough to help. Although the property rooms could do with a little modern decor, the whole place was relaxed, comfortable, friendly and we would stay there again without any hesitation. One member of staff - Victor, could not have done more to help us.

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Helpful?
Thank Martyn C
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your review. We are a newer build hotel in form but are more traditional in terms of service and style. This combination works well at the Monterey for a great many of our guests. Victor is delighted with your kind feedback. Thank you. Thank you also for your comment that you would return again without hesitation. This...

glasgow
Reviewed 5 weeks ago

Just had a 5 nights break in jersey. Went with easyJet from Glasgow great flight 1hour 20 min. Taxi from airport to Monterey hotel (town centre) 15 min.The hotel can only be described as superb l cannot fault it in any way sauna, hot tub,jacuzzi,indoor pool great.The staff were excellent,rooms to a high standard food full English breakfast evening meal...

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Helpful?
1Thank postmanGlasgow
ManagerJersey, Manager at Monterey Hotel, responded to this review

We are delighted with your comments and that you would rate us as a 'four star' when we are AA three star. We are so pleased that you found us to be superb. The Monterey is part of the Morvan Hotels group and is locally owned and managed. Your thoughtful comments are appreciated by us all and we are so...

Brentwood, United Kingdom
Reviewed 21 March 2017

Lovely hotel with really friendly staff. Pool was lovely and the jacuzzi.A great location in St Helier. We arrived at the hotel at 10.30 and even though check in was from 2 they did let us have the room early. The breakfast was really lovely and the staff that served it were very friendly. I would gladly recommend this hotel...

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1Thank peterY4832QQ
ManagerJersey, Manager at Monterey Hotel, responded to this review

It is wonderful that you enjoyed your weekend away. We hold a Gold level Investor in People Award and this helps to maintain our standards. Thank you for your kind and thoughtful comments.

Royal Tunbridge Wells, United Kingdom
Reviewed 16 March 2017 via mobile

Good value, great service with very friendly staff, swimming pool was a nice bonus, the location was great with an easy walk into town for the evening. Lots going on in the town we found a great pub with an 80s night.

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1Thank David J
Reviewed 7 March 2017 via mobile

I booked this hotel with my brother as we came over for a week to celebrate my mums 80th birthday. I have worked on the island a long time ago and this hotel had a good reputation and we were not dissapointed. The staff are excellent very friendly and very effcient and special mention to victor who did the bar...

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1Thank paul m
cambridgeshire
Reviewed 3 March 2017

Having arrived at this hotel early after a 7.15 am flight from Birmingham, we expected to leave our luggage until our room was ready (check in wasn't until lunch time) however after a short while the receptionist called us and told us a room was ready for us. Room was on ground floor over looking the pool area, which being...

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Helpful?
1Thank CambridgeshireCouple
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your first class review. We are a traditional hotel in style and this impression is intended - however, our buildings are purpose built and are of modern construction. Our team are delighted with your wonderful feedback and thank you for giving us top marks overall. 'Wall fixed' hairdryers in bedrooms are being replaced over time with hairdryers...

Cambridge, UK
Reviewed 21 February 2017

I stayed at the Monterey Hotel this weekend for two nights while on a brief trip to Jersey, it is situated about 20 mins from seafront in St Helier. I found public transport very good having not hired a car. The hotel has a small pool, jacuzzi and steam room and small gym which guests can use. During my stay...

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Thank dreamacer2005

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA ... more   less 

Additional Information about Monterey Hotel

Address: St. Saviours Road, St Saviour, St Helier JE2 7LA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: RM492 - RM811 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St Helier
Hotel Style:
#2 On the Beach Hotel in St Helier
#10 Romantic Hotel in St Helier
#13 Family Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Monterey Hotel staff and other travellers.
26 questions
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7 months ago
Liverpool, United Kingdom
over a year ago

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Questions? Get answers from Monterey Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good rooms overlooking pool area.”
25wood31, 22 Apr 2017 | Read review
“Rooms towards back would not pick up noise of traffic however pool vents do make a bit of noise during the operating hours of the pool”
peterb41_dun, 18 Apr 2017 | Read review
“Superior doubles are larger”
MartynC581, 29 Mar 2017 | Read review
“Ground floor direct access to outdoor pool patio doors on each room 1st and 2nd floors all look on to outdoor pool”
postmanGlasgow, 25 Mar 2017 | Read review
“Maybe ask for a room at the back if you think road noise might disturb.”
Sharpeset, 19 Feb 2017 | Read review
5 of 5