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Monterey Hotel

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Monterey Hotel
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676 Reviews from our TripAdvisor Community

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Showing 580: English reviews
wales
Reviewed 12 October 2016

Nice hotel with pleasant staff, Victor gave outstanding service. Breakfast is good with a fair selection of food .we ate here for 3 nights with Friday being a car very night at £17 .50 a head for 2 courses .the only problem was I ordered spicy prawns for a starter and they had run out of them so had prawns...

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1Thank hercules007
Chelmsford, United Kingdom
Reviewed 11 October 2016

Stayed here for the weekend as part of my Dad's birthday celebrations. Apart from the decoration in the bedrooms being a bit tired and dated, this is a lovely hotel with extremely helpful and outgoing staff. The breakfast was a buffet style cooked breakfast, as well as pastries, fruit and cereals, and was delicious! All in all a very good...

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2Thank p_maltby44
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind comments that we are a very good 3 star hotel. This is appreciated. We are traditional in style and are a purpose built hotel with good public areas. Our staff are delighted with your feedback and that you would recommend us. Thank you once again.

Canterbury, United Kingdom
Reviewed 7 October 2016

had a great week in hotel,visiting for a family birthday.rooms a bit dated but bed and shower very good,on ground floor by swimming pool.food and bar good.would go back for sure.I was very impressed with the staff.V F M.

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1Thank John W
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your custom. We are a traditional hotel in style but we are near purpose built with good public areas and facilities. Our staff are delighted with your comments. It is wonderful that you feel we provided value for money. Thank you once again.

Reviewed 4 October 2016

I was the leader of a group of 23 people who stayed at the Monterey Hotel from September 26 to October 2, 2016 on a half board basis. I am sure everyone in my party was delighted with the accommodation and the excellent service we received throughout our stay. I personally had a great deal of help from the receptionists...

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Thank Ian S
ManagerJersey, Manager at Monterey Hotel, responded to this review

We are delighted that your group enjoyed their stay and that you are happy to report excellent service and catering. Thank you for making particular mention of one of our team and we are so pleased that you found our staff to be of exceptional quality. Your custom is very much appreciated and valued here at the Monterey Hotel.

Sheffield, United Kingdom
Reviewed 3 October 2016

very good meals,very good ales, friendly helpful staff, to whom nothing was too much trouble.Excellent menu with plenty of choice served in very pleasant surroundings Indoor and outdoor pools and other leisure facilities ,

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Thank Thurgo
ManagerJersey, Manager at Monterey Hotel, responded to this review

We are so pleased that you have rated us to be excellent as an hotel. Thank you and we are delighted that you enjoyed your stay. Our staff hold a Gold level Investor in People Award and we are proud of this National level award. This does help our team to understand and input into the customer service enjoyed by...

Doncaster, United Kingdom
Reviewed 2 October 2016

This is a good hotel generally - the room is a good size and clean and very comfortable, breakfast is very good, and the swimming pool also good. There is also a small gym. You get plenty of facilities in your room - a highlight being two comfy chairs. Breakfast is a substantial buffet and replenished almost right up to...

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Helpful?
Thank Kevo00
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for reporting that we are a good hotel. This is appreciated. Few hotels or indeed few private homes have air conditioning in Jersey. Given that we are a small Island there is nowhere that is far from the sea and the sea acts to cool temperatures at night. Thank you for your feedback on our catering. This is...

Llantwit Major, United Kingdom
Reviewed 2 October 2016

Booked a 2 night stay via booking.com and had a room on 2nd floor at the end of building. We were disappointed with the size of the room and bed and overall decor,the road outside was incredibly busy throughout the night. In the morning we asked if we could cancel the 2nd night but this wasn't an option but we...

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Thank Laura H
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for allowing us to resolve your concerns at our town based Monterey Hotel. It is much easier for all concerned when we are afforded the opportunity to rectify matters in a proper and constructive way. We are an AA three Star hotel with excellent facilities and we are so pleased that you feel comfortable to report your stay...

Reviewed 29 September 2016 via mobile

We have just returned from a very enjoyable holiday in Jersey and as it was our first trip there we were glad we picked the Monterey. The hotel is a very high standard with helpful staff, nothing was too much trouble, to the comfortable and clean rooms and the excellent food which was plentiful and a large selection to choose...

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Thank Gillsrow7
ManagerJersey, Manager at Monterey Hotel, responded to this review

We are delighted that you enjoyed your stay. Thank you for your valued feedback and custom. It would be our pleasure to welcome you back at a future date. Thank you once again.

Lymington, United Kingdom
Reviewed 26 September 2016

We only stayed one night (wish it was longer) had a very warm welcome from the staff and my son was given a lovely teddy which was a lovely touch. Are room was lovely with a huge bed so a lovely nights sleep. I would recommend the Monterey Hotel a lovely place to stay when visiting Jersey . Thank you...

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Thank kazzy88
ManagerJersey, Manager at Monterey Hotel, responded to this review

We are so pleased that you enjoyed your short stay with your young son. We know that these moments are precious and were pleased to mark the occasion with the teddy bear provided. It is so very much appreciated that you would recommend our Monterey Hotel. This is brilliant feedback. Thank you for your kind approach and thoughtful comments.

Bristol, United Kingdom
Reviewed 17 September 2016 via mobile

Lovely hotel - ticked all the boxes for us. Walking or bus distance from the town centre. Has both an indoor & outdoor pool, and has good changing facilities plus a gym facilities. Good food in the restaurant, and a good bar area.

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Thank 186220Jan
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your custom and for your kind and thoughtful review of our Monterey Hotel. We too believe that we have an excellent mix of facilities at the Monterey and in addition to the facilities you mention we have free parking as a big plus for many of our valued guests along with free WiFi throughout. Access on foot...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA ... more   less 

Additional Information about Monterey Hotel

Address: St. Saviours Road, St Saviour, St Helier JE2 7LA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: RM435 - RM794 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline and Travelocity so you can book your Monterey Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St Helier
Hotel Style:
#2 On the Beach Hotel in St Helier
#10 Romantic Hotel in St Helier
#13 Family Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Monterey Hotel staff and other travellers.
25 questions
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3 months ago
Liverpool, United Kingdom
over a year ago

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Questions? Get answers from Monterey Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms are very hot, but we solved this by turning the radiators off and leaving the windows open.”
 of 5 bubbles brendasU8635VX, 2 Jan 2017 | Read review
“Top floor rooms get very hot even in winter.”
 of 5 bubbles chasber, 4 Nov 2016 | Read review
“Pay for half board option - good value.”
 of 5 bubbles tidmaj, 29 Oct 2016 | Read review
“A room overlooking the pool is the quietist”
 of 5 bubbles Cas62, 16 Oct 2016 | Read review
“Wary not to be facing the road because of traffic noise”
 of 5 bubbles hercules007, 12 Oct 2016 | Read review
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