We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Norfolk Lodge Hotel

Expedia.comUS$111*
View Deal
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Norfolk Lodge Hotel
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

482 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Start your review of Norfolk Lodge Hotel
 Click to rate
Bristol, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here during a business trip - it was better than OK .. a teeny bit 'old fashioned' , my work colleague and I thought it was 'Gods waiting room' , we were the youngest guests by far - and I'm 55 !! The decor was a bit dated, in both the room and the hotel in general. I was...

 Report
Helpful?
Thank Snakeydee
COURBEVOIE
Reviewed 1 week ago via mobile
Google Translation

 Report
Helpful?
Thank MORGANE H
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

london
Reviewed 2 weeks ago via mobile

I don't think I've ever returned from a trip and wrote a review before as quickly but I wanted to say how great this place was. Booked for a running weekend parkrun etc with some friends and it was part of a deal so didn't give the hotel much thought as it was just to be functional. My room was...

 Report
Helpful?
Thank hib
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

We are delighted that you chose Jersey for your Parkrun and our Norfolk Lodge Hotel. We are a long established traditional hotel and our team are proud to hold a Gold level Investor in People Award. We believe this award is key to the standard of care and attention at our family owned hotel. Thank you for noticing. It means...

Nice, france
Reviewed 3 weeks ago

A four day break organised for 'singles'. The hotel, although a little dated has been refurbished with new carpets and furniture in my bedroom. I was a bit taken aback at first as the room on the ground floor near the kitchens looked so small! However, the bed was comfy, the shower had hot water at all times and I...

 Report
Helpful?
Thank Barbara R
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for giving us Five Stars with your review. We are a traditional 100+ bedroom hotel in Jersey's capital, St. Helier, occupying a large site with many guest facilities. We are pleased that you liked your accommodation. We installed new generation Cisco load balanced WiFi throughout the hotel last year. It was a major investment for our guests and...

Paris, France
Reviewed 10 January 2017 via mobile
Google Translation

 Report
Helpful?
Thank glm200
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Leamington Spa, United Kingdom
Reviewed 19 October 2016

Got off to a good start, coach picked us up locally ten minutes early so we made the ferry at Poole in loads of time. Our coach left us there but we all checked in as a group with no problems. Calm crossing via Guernsey with Condor Ferries. We were greeted in Jersey then told our transport bus number. Hotel...

 Report
Helpful?
1Thank lindabadger14
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for your wonderful review. It is lovely that you report that you enjoyed a brilliant trip. We have great facilities at the Norfolk Lodge Hotel along with large public spaces for guests to relax. We are delighted that our hotel was far better than you expected. As an AA three Star hotel, we are proud to hold a...

Nantes, France
Reviewed 18 October 2016 via mobile
Google Translation

 Report
Helpful?
Thank Charlotte P
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Norwich, United Kingdom
Reviewed 17 October 2016

Lovely break at this well run, quiet hotel. Food delicious and plentiful. Large room with a good view (other buildings but still OK to look at!) Staff were lovely and seemed to be a happy team. Would love to return.

 Report
Helpful?
2Thank eileen b
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for your kind review. We are delighted that you enjoyed a lovely break. We are delighted that you found our team to be a happy team. They take great comfort from the encouraging comments that you make and by way of note we hold a Gold level Investor in People award and we feel this very much helps...

Rochester, United Kingdom
Reviewed 17 October 2016 via mobile

This is a very nice hotel in the centre of St Helier, Jersey. It has a lovely atmosphere and the staff are very attentive and friendly. The rooms are a good size, a little noisy at times, depending on where you are situated in the hotel. The food is also excellent.

 Report
Helpful?
Thank Janice K
Thornton Cleveleys, United Kingdom
Reviewed 11 October 2016

We stayed as a couple from 7th to 14th September and the found all the staff very helpful and obliging. The hotel is on the outskirts of the town and within walking distances of shopping centre. The weather was very warm in fact the bedroom was too warm at times. Reception staff very efficient and helpful. The dining room was...

 Report
Helpful?
Thank JamesGeorge92
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for your wonderful comments. Our staff are delighted with your feedback and we are pleased that you enjoyed your stay and feel that we are a very well run hotel. Your custom is appreciated and we hope to have the pleasure of welcoming you back at some future point.

93 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (56)
Viewed
Hotel & Grounds (19)
Viewed
Dining (8)
Viewed
Pool/Beach Area (5)
Viewed
Bathroom (2)
Viewed
Room/Suite (4)
Viewed
Family/Play Areas (1)
Viewed
View from Room (3)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Room/Suite (7)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (7)
Viewed
Hotel & Grounds (14)
Viewed
Dining (2)
Viewed
Other (4)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these St Helier hotels
0.9 km away
Monterey Hotel
Monterey Hotel
#7 of 32 in St Helier
696 reviews
0.2 km away
The Inn Boutique
The Inn Boutique
#4 of 32 in St Helier
701 reviews
1.4 km away
The Norfolk Hotel
The Norfolk Hotel
#6 of 32 in St Helier
433 reviews
Show Prices
Show Prices
Show Prices
1.8 km away
Fort d'Auvergne Hotel
Fort d'Auvergne Hotel
#17 of 32 in St Helier
554 reviews
0.6 km away
Best Western Royal Hotel
Best Western Royal Hotel
#11 of 32 in St Helier
783 reviews
1.1 km away
Mayfair Hotel
Mayfair Hotel
#15 of 32 in St Helier
831 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Norfolk Lodge occupies a substantial landmark site in St Helier. It is one of Jersey's most established and successful hotels with substantial free on-site parking provision. Key strengths of the hotel include its superb indoor swimming pool complex and its large public areas that lend a quality feel to the hotel. The hotel boasts great freshly prepared catering, an all day menu and a comprehensive evening entertainment programme. All 101 bedrooms are well furnished and equipped. ... more   less 

Additional Information about Norfolk Lodge Hotel

Address: Rouge Bouillon, St Helier JE2 3ZB
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: RM420 - RM885 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Norfolk Lodge Hotel 3*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, Travelocity, Priceline, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Norfolk Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Norfolk Hotel St. Helier
Norfolk Lodge Hotel Jersey/St Helier
Hotel Style:
#5 On the Beach Hotel in St Helier
#15 Family Hotel in St Helier
#16 Romantic Hotel in St Helier
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Norfolk Lodge Hotel staff and other travellers.
18 questions
Ask a question
London, United Kingdom
Colbow Nuneaton, United Kingdom Reviewed this property
Helpful answer
1
Vote
Not as helpful

The Island is full of little coves to visit, I have heard the zoo is definitely worth a visit

7 months ago
Stevenage, United Kingdom
over a year ago
ManagerJersey Jersey Property representative
Helpful answer
1
Vote
Not as helpful

The indoor pool at the Norfolk Lodge Hotel is free to use for all guests and is accessible via a short walk way, a few feet away from the main building. Towels are also provided free of charge.

over a year ago
Liverpool, United Kingdom
jphot2015 Preston, United Kingdom Reviewed this property
Helpful answer
1
Vote
Not as helpful

They also give you a key and the car park has a key coded exit which works 24\7

over a year ago
over a year ago Google Translation
angela d Aberdeen, United Kingdom
Helpful answer
1
Vote
Not as helpful

There are no fridges in these rooms. I've stayed here several times .

over a year ago
derbyshire
2 months ago
ManagerJersey Jersey Property representative
Helpful answer
0
Votes
Not as helpful

Good morning,

As we don't have safes in the bedrooms you are more than welcome to ask our front desk staff to assist for any valubles you may have.

We look forward to welcoming you to the Norfolk Lodge.

2 months ago

See all questions (18)

Questions? Get answers from Norfolk Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have read some comments about other bedrooms, but not sure where would be best.”
lavraiebabs, 8 Apr 2017 | Read review
“No scenic views from any room but the rooms were adequate size and very clean.”
lindabadger14, 19 Oct 2016 | Read review
“High room facing west”
JamesGeorge92, 11 Oct 2016 | Read review
“rooms facing main road are noisy due to high traffic volume in St Helier rush hour times”
rainy89, 8 Oct 2016 | Read review
“all rooms seemed to be very good we were at the side of the hotel but was quite quiet considering we could see the road,”
johntE8574XI, 29 Sep 2016 | Read review
5 of 5
Expedia.com
US$111* /night
View Deal
TripAdvisorUS$111
Booking.comUS$115
Hotels.com
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates