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Haulfryn Finlake

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949 Reviews from our TripAdvisor Community

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There are newer reviews for Haulfryn Finlake
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Showing 948: English reviews
Newport, United Kingdom
Reviewed 28 January 2017

On arrival staff in reception were quite rude before even asking for our names or are we staying they wanted a card for the security deposit. Once through the booking in we went to our lodge, found it with broken items, missing items and dirty. Spoke to reception and they offered us a move to another lodge. I think this...

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Helpful?
2Thank Cadfel
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your feedback, we are sorry to learn that not all elements your stay met your expectations. Whilst we strive to ensure there is no need to revisit reception after checking in. The team will do everything within their powers to resolve any issues be that in the existing accommodation or to offer alternative accommodation where available. It...

Southampton, United Kingdom
Reviewed 15 January 2017 via mobile

We stayed in lodge mb 11 and TBH it was fantastic ! So spacious and very well fitted out. The views over the bowl and though the tree tops was great. The fake wood burner was lovely touch too. We eat in our lodge 2 of the 3 nights we where there so can comment on the restaurant, but when...

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Helpful?
Thank david c
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your review, we are pleased to learn you enjoyed your stay at Finlake. The facilities opening hours alter over the festive season due to demand, however we will take your comments on-board when setting the festive hours for this year. We shut the bar for three hours on New Years eve to get the are ready for...

maunsy
Reviewed 9 January 2017 via mobile

We have been here 3 times over the last 2 years, unfortunately we will not be returning. This time we paid extra for a new lodge when we arrived the lodge was dirty and smelly, we did complain and were moved into some one else lodge who had not arrived yet, I felt a little sorry for them to have...

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Helpful?
1Thank maunsy
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your review, the new swimming pool is phase one of Finlake's exciting expansion plans, with a larger bar and restaurant area scheduled for phase three. To ensure that the current facilities are kept open we are expanding in phases. There are team available to assist 24hours a day and we can only apologise that you encountered problems...

bornmouth dorset
Reviewed 9 January 2017 via mobile

Fantastic lodge with all amenities Hot tub amazing just the right temperature when we arrived Beautiful surroundings very peaceful our lodge was in the perfect spot Perfect relaxing Christmas can't wait to go back Didn't use restaurants so can't comment on that

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Helpful?
Thank johnjo1990
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your five star review of Finlake we are delighted you had the perfect Christmas with us. We look forwards to welcoming you back in the near future.

Bristol, United Kingdom
Reviewed 9 January 2017 via mobile

We stayed in a country holiday home 58 lakeside, my husband, myself and 3 children. Reception staff were quick and efficient on arrival. We were pleased with our accommodation and the added bonus of a hot tub which we used every evening of our stay :) Pool was small but adequate staff there were helpful also. No cubicles in the...

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Helpful?
Thank Nikki85williams
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your review, we are delighted the whole family enjoyed their holiday at Finlake. You will be pleased to know we have designed the new swimming pool with changing cubicles. We looks forwards to welcoming you back this summer.

Cheltenham
Reviewed 5 January 2017 via mobile

Visited Finlake for the second time for New Year with my wife and our 2 year old. Got a good price for a 2 bedroom Woodland Deluxe 4. We loved the cabin. The underfloor heating made it really cosy and the place was spotless. Wasn't that dated. Hot tub control panel had seen better days but it worked, was clean...

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Helpful?
Thank Scot_in_Cheltenham
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your review, and pricing confirmation for the bar tariffs. We are thrilled you had a fantastic New Year stay with us. We look forwards to welcoming you and your family back in the near future.

Portsmouth, United Kingdom
Reviewed 5 January 2017 via mobile

From the minute we arrived the customer service team were welcoming, friendly, helpful and refreshing. The lodge was situated in the woods and outstanding value for New Year. We can't comment on facilities as we only had breakfast in the bar, which was outstanding value and really tasty. The dogs loved walking in the woods and by the lake. Half...

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Helpful?
Thank Rooney1972
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your review and giving Finlake five stars. We are pleased you had a great stay and enjoyed exploring the woodland walks. We hope it's not too long before we see you again.

Birmingham, United Kingdom
Reviewed 4 January 2017

We stayed 4 nights in a Deluxe Woodland Lodge Two. We were worried by constant power cuts on the first night, but this was soon resolved. Pros: Something magical about sitting in a hot tub on the balcony on a cold evening. Quiet, warm and comfortable accommodation. Great location for touring south Devon. Cons: Bed a bit small? Lots of...

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Helpful?
1Thank Andy H
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your review, from your comments the team will check each of the woodland deluxe 2 lodges to ensure there is a TV in the bedroom. Apologies if this caused you any inconvenience and that we didn't resolve whilst you were staying with us.

dartford
Reviewed 2 January 2017 via mobile

Stayed in a deluxe lodge 6 from 16/23 December Our friends had also booked lodge and we asked if we could be next to each other but ended up several cabins apart ( I think a lot of the lodges are privately owned by people ) and think that's why we couldn't be closer together The lodge itself was really...

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Helpful?
Thank clare621
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for tour five star review of Finlake, we are delighted you had a n excellent stay with us. Why not look to visit a week earlier? You can get a quote online or by calling a member of our friendly reception team. We hope to have the pleasure of your company again in the near future.

Bishop's Stortford
Reviewed 29 December 2016

We have been to finlakes before 4 years ago with friends and really enjoyed it so decided to book up for christmas.booked early and paid nearly a thousand pounds for four days but hey its christmas. In november i idecided to look on line to see how much it was then very, very disappointed to see that they were selling...

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3Thank 631susanq
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your review, we hope you enjoyed your Christmas at Finlake. With any holiday be it in the UK or aboard prices can alter, our advice is to book the holiday when the price is right for you. Christmas is a premium week to stay, with Finlake open 365 days a year you can visit us in any...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Ideally located on the edge of Dartmoor yet still close to stunning beaches, Finlake combines 130 acres of magnificent Devon countryside, miles of beautiful woods, an abundance of wildlife and outstanding leisure facilities to create the perfect holiday location.At Haulfryn Finlake we offer an exclusive range of caravans and lodges for the discerning holiday home owner, as well as fantastic short break holiday getaways. ... more   less 

Additional Information about Haulfryn Finlake

Address: Barley Lane, Chudleigh, Dartmoor National Park TQ13 0EJ, England
Region: United Kingdom > England > Devon > Dartmoor National Park > Chudleigh
Price Range: RM199 - RM1,024 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Haulfryn Finlake 5*
Number of rooms: 350
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Also Known As:
Haulfryn Finlake Hotel Chudleigh
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Questions & Answers

Here's what travellers have asked, with answers from Haulfryn Finlake staff and other travellers.
65 questions
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Questions? Get answers from Haulfryn Finlake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles HJCW, 21 Mar 2017 | Read review
“Make sure you're well away from the building works in summer 2017!”
 of 5 bubbles D62WDryanm, 15 Mar 2017 | Read review
“Check your lodge first”
 of 5 bubbles jenniferlF6933XI, 7 Feb 2017 | Read review
“Book a lodge with a hot tub.”
  • Don't advertise a bedroom tv and then plead ignorance on arrival!
 of 5 bubbles deleste, 4 Jan 2017 | Read review
“Do not book at christmas”
 of 5 bubbles 631susanq, 29 Dec 2016 | Read review
5 of 5