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Galgorm Resort & Spa

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Galgorm Resort & Spa
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2,599 Reviews from our TripAdvisor Community

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Showing 2,589: English reviews
Belfast, United Kingdom
Reviewed 19 July 2016 via mobile

This is my sixth time being at the galgorm for different events this year and as usual I couldn't fault it. This visit was for my 30th birthday. We started off with afternoon tea (reduced rates if staying as a guest) by far best afternoon tea in N.Ireland and a lot of this is down to the staff service. We...

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Helpful?
Thank Louise O
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. We are delighted when our guests leave with the desire to return, and we certainly look forward, with pleasure, to welcoming you back for what will be your seventh stay with us! I am also glad that we were able to provide those extra little touches that made your recent...

Reviewed 19 July 2016 via mobile

My fiancé and I go at least 3 times a year and every time before has been outstanding. However this time there was too many mistakes made not to comment as I was quite angry. When we checked in we were given wrong room number - fella had to go get new room card for us. So we waited 10...

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Helpful?
1Thank Bobby B
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I am sorry to hear about the issues that you experienced during your recent visit to the Resort and I would appreciate the opportunity to discuss these matters with you. I would be grateful if you could contact myself on mfairbanks@galgorm.com at your earliest convenience. I look forward to hearing...

Magherafelt, United Kingdom
Reviewed 19 July 2016 via mobile

I never give bad reviews but this has been brewing in me for a while. Always read the small print when booking a wedding. We booked ours but changed our mind to get married in Italy instead. We rang up within 18 months of our wedding date to cancel. The lady that spoke to us that day explained nothing what...

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8Thank Ciaran K
Dungannon, United Kingdom
Reviewed 19 July 2016

as a guest at a wedding recently the way we as guests were made to feel just as important as the bridal party this left a very good impression...Staff were fantastic and couldn't do enough for us this made us feel as if we were the only people there.. Great relaxing atmosphere and look forward to going back soon :)

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Helpful?
Thank arlenemcfarland14
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I am glad that you enjoyed your time with us and that our staff extended to you the hospitality that we are renowned for. Galgorm Resort and Spa is definitely the place to relax and enjoy yourself, and I hope that we have the pleasure of welcoming you back soon....

Kilkeel
Reviewed 19 July 2016

Just returned from the most amazing two nights. I have stayed in this hotel many times and each time we go back it just keeps getting better & better! Staff are super friendly, food is amazing! Rooms are huge and The Thermal Village is just out of this world! LOVE LOVE LOVE this place! Already booked our next weekend away!...

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Helpful?
Thank Laua
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review, and thank you also for your repeated custom, which is huge testament in itself. I will pass on your kind comments to all involved and we look forward to welcoming you back to the Resort in November. Kind regards, Michael Fairbanks Deputy General Manager

Lisburn, United Kingdom
Reviewed 19 July 2016

The hotel was wonderful with very helpful and friendly staff. The facilities were excellent and we thoroughly enjoyed our experience. We were celebrating our First Anniversary and received an Upgrade to a River Room which made our stay even more enjoyable.

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Helpful?
Thank TheBeard15
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I am delighted that you enjoyed your experience, and that we were able to make it that extra bit special by providing you with a complimentary upgrade for your first anniversary. We look forward to welcoming you back to the Resort in the near future. Kind regards, Michael Fairbanks Deputy...

London, United Kingdom
Reviewed 19 July 2016

We booked this as an alternative to Christmas gifts this year and it was overall an excellent experience. The rooms and the service were excellent and the hotel itself is stunning. The thermal village is amazing and has a wide range of choice. One small niggle is that fabric slippers are not ideal for an outdoor thermal village, (especially in...

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Helpful?
Thank Leanne M
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I was delighted to hear that your overall experience was such a positive one. Thank you for your feedback regarding the various areas were you feel we could improve; such feedback is essential to us. With regards to our restaurant and breakfast offerings, I must profess to being surprised that...

London, United Kingdom
Reviewed 18 July 2016

I seem to spend a large part of my life travelling, staying in hotels all over the world so when my spouse suggested going to Venice to celebrate one of those landmark birthdays (it has a 0 at the end) I thought that, although we love Venice (but not necessarily in July), I would really like to go to Northern...

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2Thank TGLynch
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. It was wonderful to hear of your experience at the Resort, and such positive feedback is certainly well appreciated! It was a pleasure to look after yourself and your family during your stay with us, and I do hope that the children enjoyed their first visit to the Glens of...

Castlewellan, United Kingdom
Reviewed 17 July 2016

Staff are all so friendly n polite helpful 'food in restaurants was so good room with a view over river band and spa village a special mention to Paul at reception so helpful mini bar in room was great as it was free beers n soft drinks robes slippers are so soft n cosy.

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Helpful?
Thank DAVIDR80
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and that you were able to relax and unwind in your river view room! Thank you also for your kind comments regarding Paul, which I will pass along to him personally. I do hope that we have the pleasure of...

Londonderry, N. Ireland
Reviewed 17 July 2016

Looked forward to a wedding which was booked 18 months ago as we had heard so much about the Galgorm Resort. The special discounted price for family guests was very high but thought it got to be extra special. 1st problem, could not get parked. 2nd problem, with all wedding guests (3 weddings) arriving the queue was very long at...

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Helpful?
Thank kenneth44
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I am disappointed that the review you have posted is very different from the majority on this site. We have seven car parks that you can park in and check in is from 3pm therefore it was unfortunate that the experience you had was not one of a positive nature....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Gillies Bar & Grill
Gillies Bar & Grill
Cuisines: Irish, European, British
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Northern Ireland's Premier luxury Hotel and Spa situated only 30 minutes from Belfast is the perfect location to relax and get away from it all...and with some fantastic accommodation and Spa offers this Spring, there really is no excuse not to treat yourself...Galgorm Resort & Spa is set in 163 acres of lush parkland near Northern Ireland's most renowned scenic attractions and is just 30 minutes from Belfast city centre, 20 minutes from Belfast International airport and 35 minutes from George Best Belfast City airport.Our facilities include 122 bedrooms and luxurious suites, designed in a contemporary style whilst keeping the focus on superior quality features associated with a classic country gentleman's residence. Full business communications facilities are provided in-room as well as entertainment for when it's time to relax.The resort also offers delightful countryside self catering cottages on site and unique log cabins situated alongside the flowing and tranquil River Maine.With miles of fishing on the River Maine, on-site stables, the most picturesque of walkways and cycle routes and the world class Spa at Galgorm, you'll find plenty to while away the hours as you escape into this home away from home. ... more   less 

Additional Information about Galgorm Resort & Spa

Address: 136 Fenaghy Road, Ballymena BT42 1EA, Northern Ireland (Formerly Galgorm Manor)
Region: United Kingdom > Northern Ireland > County Antrim > Ballymena
Price Range: RM1,016 - RM1,762 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Galgorm Resort & Spa 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Galgorm Resort And Spa
Galgorm Hotel Ballymena
Galgorm Manor Hotel
Galgorm Manor Ballymena
Galgorm Resort & Spa Ballymena, Northern Ireland
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Questions & Answers

Here's what travellers have asked, with answers from Galgorm Resort & Spa staff and other travellers.
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Questions? Get answers from Galgorm Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Family Room if you are travelling with a friend.”
 of 5 bubbles 862Helen862, 26 Feb 2017 | Read review
“Try the deluxe room”
 of 5 bubbles 826BrianS826, 25 Feb 2017 | Read review
“Standards rooms 304-306 have the best views over the river.”
 of 5 bubbles BAndy60, 23 Feb 2017 | Read review
“room with view of maine river and spa village”
 of 5 bubbles xabimillar, 23 Feb 2017 | Read review
“Try and get the destination deluxe because i think that is the best value for money”
 of 5 bubbles BernieB378, 17 Feb 2017 | Read review
5 of 5