We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Mackay's Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mackay\\
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

372 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 359: English reviews
Edinburgh, United Kingdom
Reviewed 1 week ago

We arrived on a trip weekend it was really good. rooms clean , good food and friendly staff apart from older woman in restaurant {smile} she plonked my breakfast down before I finished cereal. Girl in pool area was so nice and helpful.Guy in reception friendly and helpful too.Need to work on seating area in bar as missed all entertainment...

 Report
Helpful?
Thank Sue M
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Sue M, Thank for reviewing your recent stay I am very pleased you found your stay really good and value for money and the staff friendly I will be sure to pass on your comments as they will be delighted to hear them. We currently have contractors in working on part of the lounge therefore part of the room...

Strathpeffer, United Kingdom
Reviewed 1 week ago

staff lovely, management disastrous rude lady running about red faced and angry looking . I tried to speak to her, ignored me. Entertainment. non existent. Entertainment stoped and packed up by 10.30. They actually stopped playing at 10.20 but by the time I thought of taking a photo for proof it was half past 10. Which you can see in...

 Report
Helpful?
Thank barneybazoka
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear barneybazoka, I am very pleased to hear that you found the staff friendly but sorry you did not experience the same with one of our managers this is very unusual as you can see from reviews staff and managers alike are praised by our guests. We provide entertainment seven nights a week during high season. This entertainment varies from...

Falkirk, United Kingdom
Reviewed 1 week ago

This was part of a deal with a well know Scottish Tour Operator called David. The Hotel was nice, clean, cosy and comfortable, meals were good and filling. Staff were excellent went out of their way to assist, top marks to Debbie and her team. Entertainment was provided in the bar which was a few hundred steps from the main...

 Report
Helpful?
Thank Barrowlad163
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Barrowlad163, Thank you for such a lovely review. I am very pleased to hear you found the staff excellent and went out their way to be helpful they do work very hard to make your stay an enjoyable one so will be delighted to hear your comments. I do hope we see you again in the future. Kind Regards...

Glasgow,Scotland
Reviewed 2 weeks ago

After numerous stays at Mackays this time did not disappoint. Booked the "Burns Bash" excellent value for £99. Saturday nights dinner included piper prior to addressing the haggis with a dram. All meals are very good quality and the staff work like a well oiled machine. We stayed in the lodge which was clean & warm, decor was freshly done,...

 Report
Helpful?
Thank empeedee
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear empeedee, Thank you for such a lovely review. I am really pleased to hear you found your trip good value for money and the staff hardworking and pleasant, the staff do work very hard and I delighted to hear it has not gone unnoticed. Hopefully we will see you again in the future. Kind Regards Debbie Scott General Manager

Irvine, United Kingdom
Reviewed 2 weeks ago via mobile

We don't like hotels that are too pretentious and too full of themselves, so we found Mackays just right......warm, cosy, a bit frayed round the edges, good food, things not always working quite as they should do but nice and relaxing.....a bit like going back to your mam's for tea. Debbie and her staff greeted us warmly on arrival, checked...

 Report
Helpful?
Thank Fenaloni1
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Fenaloni1, Thank you for taking the time to review your recent stay. I am delighted to hear that you enjoyed our Burn's Bash weekend and found the staff very friendly and helpful, they work very hard to make your stay an enjoyable one and I am very pleased to hear that it does not go unnoticed. Hopefully we will...

Perth, Scotland
Reviewed 2 weeks ago

My wife and I spent 4 nights here towards the end of January 2017 and thoroughly enjoyed the experience. I can highly recommend this hotel as a base to explore the north of Scotland. Our room was bright and modern, and the enormous wall heater made it extremely cosy. The en-suite shower room/toilet was clean and we were supplied with...

 Report
Helpful?
Thank Gordon_T1953
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Gordon_T1953, Thank you for such a kind review. I am very pleased to hear that you thoroughly enjoyed your experience, we work very hard to make each guests stay a good one. Thank you for the tips about the room I have got my maintenance man on it already as these things all help improve the guest experience. It...

Reviewed 3 weeks ago via mobile

What can I say??? Pleasantly greeted by general manager Debbie and Aaron, duty manager... quick and easy check in and guided to our decent sized room with newly refurb bathroom. Function suite out dated but noticed in the process of refurb also... entertainment provided throughout stay. Nice clean main bar and staff friendly.. reasonably priced drinks. Onsite facilities very good...

 Report
Helpful?
Thank Lsmith238
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Lsmith238, Thank you for taking the time to review your stay. I am very pleased to hear you had enjoyable stay and found the staff to be friendly, they work very hard to make your stay an enjoyable one and I am delighted to hear it does not go unnoticed. I hope we get a chance to welcome you...

Reviewed 4 weeks ago via mobile

Ok, if you want a clean bed as a pit stop take it, otherwise.. I chose it as it was the cheapest,,, Ok welcome, misdirected to wrong room, bang head on low hall light, freezing cold when I found correct room, spacious but basic, clean linen, stained carpet, limited but clear tv channels. Staff ok when engaging, but if you...

 Report
Helpful?
2Thank radjigadgie
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear radjigadgie, I am sorry to hear that you found us "barely functional", as you will see from the majority of our other reviews that is not the normal experience our guests receive. I do hope you choose to return for another pit stop so you are able to experience our hotel as you should have the first time. Kind...

Reviewed 4 weeks ago via mobile

Had an overnight here when visiting family. From arrival I found the hotel clean, tidy and most importantly - warm ☺ I was checked in quickly and efficiently by Debbie, hotel manager, then shown to my room by Aaron, duty manager. Both we're so pleasant and answered all my queries. My son was able to have a splash around in...

 Report
Helpful?
Thank Pinknorto1
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Pinknorto1, Thank you for taking the time to review your stay, I am pleased to hear you and your son enjoyed your stay and would return again. Please book your return visit direct at the hotel to receive the best available rates, I look forward to welcoming you to the hotel again. Kind Regards Debbie Scott General Manager

Reviewed 14 January 2017

We had very good break at hogmany, food was very good breakfast was lovely and fresh salmon on New Year's Day at lunch time was so nice, we were a party of seven had three rooms next to each other rooms were great bit hot but easily adjusted, staff are so nice and helpful, only one small thing no room...

 Report
Helpful?
1Thank Karen H
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Karen H, Thank you for your kind review. I am very pleased to hear that you all had a memorable stay and found the staff nice and helpful they do work very hard to make your stay an enjoyable one. Unfortunately there was nothing we were able to do this year regarding the dance floor due the construction work...

79 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (79)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (19)
Viewed
Bathroom (6)
Viewed
Dining (3)
Viewed
View from Room (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (35)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Strathpeffer
0.3 km away
Ben Wyvis Hotel
Ben Wyvis Hotel
#3 of 7 in Strathpeffer
526 reviews
0.1 km away
Bay Highland Hotel
Bay Highland Hotel
#1 of 7 in Strathpeffer
708 reviews
0.1 km away
Strathpeffer Hotel
Strathpeffer Hotel
#6 of 7 in Strathpeffer
214 reviews
Show Prices
Show Prices
Show Prices
4.0 km away
Achilty Hotel
Achilty Hotel
#2 of 2 in Contin
47 reviews
2.7 km away
Coul House Hotel
Coul House Hotel
#1 of 2 in Contin
723 reviews
9.4 km away
Kinkell House Hotel
Kinkell House Hotel
#2 of 3 in Dingwall
121 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Mackay's Hotel

Address: The Square, Strathpeffer IV14 9DL, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Ross and Cromarty > Strathpeffer
Price Range: RM316 - RM414 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mackay's Hotel 3*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Travelocity, Booking.com, LateRooms and Priceline so you can book your Mackay's Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mackays Hotel Strathpeffer
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mackay's Hotel staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Mackay's Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bus service very good to Inverness. Better than sitting hours on a coach 30 minutes on local bus”
 of 5 bubbles 69SueM, 13 Feb 2017 | Read review
“We needed three rooms and got them right next to each other staff did great job to do this as hotel was very busy....”
 of 5 bubbles , 13 Jan 2017 | Read review
“Try and get a room on the ground floor of the hotel”
 of 5 bubbles Brigade02, 13 Dec 2016 | Read review
“room 10 has been upgraded”
 of 5 bubbles disapointedguest2014, 2 Nov 2016 | Read review
“Just old fashioned rooms you only sleep there”
 of 5 bubbles williambB3088CJ, 1 Nov 2016 | Read review
5 of 5