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Mackay's Hotel

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351 Reviews from our TripAdvisor Community

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Showing 338: English reviews
scotland
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 days ago NEW

Just returned from a David Urqhart Coach Tour. My room (22) was clean enough but the old bath was not in a nice state. Room needs redecorated. Meals were lovely and plentiful. Breakfast was great and non greasy. Staff were very nice. The Jacussi is not working and never going to be. Entertainment was good. We were wakened about four... More 

Helpful?
Thank EFBScotland
Falkirk, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 days ago NEW via mobile

Where to start? If you are part of a coach tour this hotel is perfect... Rooms very dated, although clean. Food was pretty mediocre. No prices on menu as coach customers have pre ordered and pre paid. This is a problem if you aren't a coach tour customer! Aside from this, mealtimes we're very restricted. In addition, we were woken... More 

Helpful?
Thank magsmurph_88
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear magsmurph_88, Thank you for taking the time to review your stay I am sorry to hear everything was not too your liking. Unfortunately there was a fault with fire alarm system this weekend which was an isolated incident and has now been rectified. The hotel is in need of renovating and we are currently working our way through a... More 

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Dundee, United Kingdom
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

Well it is a rather old fashioned hotel but ideally placed in a very quiet and pictureque area. The room had dated furniture but I was lucky that I had a lodge which was in a very quiet area at the side/back of the hotel.

Helpful?
Thank Mike J
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Mike J, Thank you for taking the time to review your stay. Our rooms are not the most modern but we are currently in the process of doing something about it but this does take some time unfortunately. Hopefully you will return in the future to see the changes we are making. Kind Regards Debbie Scott General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We had a family room. Ground floor. Dated furnishings, but clean and adequate. The meals were fantastic and lots to choose from. Staff were friendly. It's not 5star, but it didn't cost 5star. Cheap and cheerful. Don't go looking for luxury, but a place to lay your head and a few good meals.

Helpful?
Thank Hazel B
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Hazel B, Thank you for taking the time to review your stay. I am pleased to hear that you found the food fantastic and the staff friendly, hopefully we will see you again in the future please book direct for the best available rates. Kind regards Debbie Scott General Manager More 

Wishaw, United Kingdom
2 reviews
Reviewed 3 weeks ago

Three nights with a coach trip. Coach Company not so clever but Hotel made up for that. stay, Room was good and staff very friendly. Food was excellent. Will consider another visit in new year but with another coach company. would recommend the hotel.

Helpful?
Thank ohalloranmv
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear ohalloranmv, Thank you for your lovely review, I am very pleased to hear that you had an enjoyable stay and found the staff very friendly. If you wish to return please contact the hotel directly for the best available rates. Kind Regards Debbie Scott General Manager More 

Cumbernauld, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

Old fashioned hotel Ideal for just 4 night stay entertainment every night coach tours every day lived in Scotland 78 years but learned a lot about my country I did not know about due to bus driver seen places never been before still never seen Nessy Those trips well worth the money as we are unable to go a broad... More 

Helpful?
1 Thank william b
Edinburgh, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago via mobile

The staff were all very helpful and friendly but the hotel and room was grim. The decor, carpet, shower were all way out dated and needed replacing. The food was mediocre but the hotel caters for many elderly visitors so the menu was small helpings and nothing too adventurous. I would stay again as the company was great and the... More 

Helpful?
Thank phillipsstewart
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016 via mobile

Just spent a great 5days/4nights at Mackays Hotel. We had a great time. Hotel a bit dated but staff were so lovely, very friendly, helpful and always smiling that we didnt focus on this. Food was lovely with good range of choices. Our room had a great view and nice & cosy. We were totally relaxed and chilled out. Price... More 

Helpful?
2 Thank Pauline K
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Pauline K, Thank you for your lovely review, I am delighted to hear you had a great time and found the staff very friendly and helpful they work very hard and will be delighted to see it has been noticed. Hopefully we will see you on another David Urquhart Tour in the future. Kind Regards Debbie Scott General Manager More 

Edinburgh, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 October 2016

I'm just back from a long weekend away with my mum husband and daughter and can't recommend this hotel enough, the food was great and the rooms were spotless . We also had a swim in the lovely pool parts of the hotel can be updated but you can see this is work in progress. The staff were very helpful... More 

Helpful?
2 Thank Lorna H
Debbie S, General Manager at Mackay's Hotel, responded to this review

Dear Lorna H, Thank you for your lovely comments I am vey pleased to hear you all had an enjoyable weekend. Hopefully we will see you again soon. Thank you for the flowers it was unnecessary but very much appreciated. Kind Regards Debbie Scott General Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Mackay's Hotel

Address: The Square, Strathpeffer IV14 9DL, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Ross and Cromarty > Strathpeffer
Price Range: RM241 - RM353 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mackay's Hotel 3*
Number of rooms: 56
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Also Known As:
Mackays Hotel Strathpeffer
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Questions & Answers

Here's what travellers have asked, with answers from Mackay's Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 10 has been upgraded”
 of 5 bubbles disapointedguest2014, 2 Nov 2016 | Read review
“Just old fashioned rooms you only sleep there”
 of 5 bubbles williambB3088CJ, 1 Nov 2016 | Read review
“Main building room”
 of 5 bubbles morags3, 19 Oct 2016 | Read review
“The area was quite whilst I was there in Oct.but to be sure it is probably best to book back rooms.”
 of 5 bubbles patriciad640, 13 Oct 2016 | Read review
“We had room 1 in the main building which had free wifi.”
 of 5 bubbles RonnieC_11, 7 Oct 2016 | Read review
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