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Highgrove House Hotel

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156 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Darvel, United Kingdom
Reviewed 1 week ago

4 of us visited here for a meal on Sunday evening, 8th January. The starters of smoked cheese and brussels sprout soup (yes you saw right) was as bad as it sounds. The chilli mushrooms were really salty and the terrine was ok at best, The cod batter was soggy and undercooked inside. The lambs liver was raw inside, although...

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Helpful?
Thank Caroline H
Reviewed 2 weeks ago

Food was poorly presented and served under temperature, which is dangerous. As was the service and attitude of the duty manager. Will never eat here again and thankfully I have been able to divert friends and colleagues away from this establishment.

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Thank Dorsetal
Reviewed 2 weeks ago via mobile

This is a delightful place for an afternoon coffee or a glass of wine. The setting is spectacular with views across Troon and on to the Firth of Clyde! The staff are very friendly and the service is slick! Coffee, a glass of wine and tea totalled £11 which was good value! Highly recommended! Thanks

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Thank Alistair R
Costley, Guest Relations Manager at Highgrove House Hotel, responded to this review

Hi there, we’re delighted you had a lovely visit and very pleased to know we must be doing our jobs right! Thank you for dropping by! All the best for 2017.

Reviewed 3 weeks ago via mobile

On behalf of Ayrshire Housing I would like to thank all the staff for a fantastic night. A special thanks to Antonio who made sure we got everything we needed. The food was amazing and the surroundings were festive, fresh and vibrant. After our meal we were never off the dance floor. Would thoroughly recommend Highgrove for a fun Christmas...

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1Thank m19w
Costley, Guest Relations Manager at Highgrove House Hotel, responded to this review

Hi there, thank you so much for taking the time to thank our hard working staff! It was a delight to have you with us and we looking forward to seeing you again in 2017. All the best.

anstruther
Reviewed 3 weeks ago

My son,daughter-in-law and myself stayed for a couple of nights over Christmas.Our rooms were warm and very comfortable and we all were made to feel very much at home.Dinner on Xmas Eve was wonderful and Xmas Lunch delicious.Staff absolutely excellent, nothing was too much trouble.Thank you

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Thank PamRae
Costley, Guest Relations Manager at Highgrove House Hotel, responded to this review

Hi there, thank you for your excellent review of Highgrove. We’re so glad you enjoyed your visit and hope to see you again in the new year. All the best for 2017.

Glasgow, Scotland, United Kingdom
Reviewed 4 weeks ago via mobile

A mixed experience. Some praise first, the young man acting as sommelier was charming and a credit to the establishment. Starters were imaginative and very pleasing, my smoked duck was a delight, and the raspberries were like an electric bolt of flavour. Main course was a strange experience, described, I think, as traditional Christmas lunch came in a stack, the...

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Helpful?
Thank David W
Costley, Guest Relations Manager at Highgrove House Hotel, responded to this review

Hi there, Thank you for your review of our restaurant at Highgrove. We’re very sorry you were disappointed in your visit and will be looking into it. We're pleased you singled out some of our staff as 'Charming, credit to establishment and as doing their best' and that you did find some of the food pleasing. The views and sunset,...

Glasgow, United Kingdom
Reviewed 3 December 2016

Located on a hilltop overlooking the bay of Troon. The dining room also has a large conservatory with balcony facing the sea and coastline. The food is really good and the menu is varied and of reasonable price. Service is professional and knowledgeable, never intrusive but attentive.

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Thank Johnjo2941
Costley, Guest Relations Manager at Highgrove House Hotel, responded to this review

Thank you for your wonderful review, we're delighted you enjoyed the wonderful food and stunning views from the restaurant. Thank you for dropping by! All the best for 2017.

Irvine, United Kingdom
Reviewed 19 November 2016

Excellent service with even better food. This hotel never fails to deliver and albeit we may only visit 4/5 times a year it envelopes even more to an absolute stand of food and staff. Attention to detail as well as to customers was superb. Thanks guys!

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Thank 549stuart1967
Killie Scotland
Reviewed 13 November 2016

Received voucher as gift from our daughter. Large bedroom which was very comfortable. Excellent food and lovely staff. Only one thing..needs shelf in shower as there is nowhere to place your soap/shampoo when showering.

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Thank SandiKillieScotland
Mauchline, United Kingdom
Reviewed 13 November 2016

Celebrated our Ruby Anniversary. Lovely location and bedrooms. Lovely menu and the food was very good and well presented The staff were friendly and attentive. Absolutely no negative comments to make.

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Thank frances w

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Laundry Service

Additional Information about Highgrove House Hotel

Address: 7 Old Loans Road, Troon KA10 7JQ, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Troon
Price Range: RM648 - RM661 (Based on Average Rates for a Standard Room)
Number of rooms: 9
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Questions & Answers

Here's what travellers have asked, with answers from Highgrove House Hotel staff and other travellers.
1 question
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Perth Scotland
9 months ago

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Questions? Get answers from Highgrove House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For dinner would definitely ask for window seat for the view”
 of 5 bubbles Skye2903, 29 Oct 2016 | Read review
“Room 2, what a view”
 of 5 bubbles Hokieche, 17 Aug 2016 | Read review
“Room 1 is my favourite”
 of 5 bubbles nipdrinker, 30 Jun 2016 | Read review
“My room was gorgeous with stunning views. Comfy bed and elegant furnishings. Lovely shower room with complimentary toiletries.”
 of 5 bubbles winechictravel, 27 Jun 2016 | Read review
“Avoid room 1 if you like a good hot shower”
 of 5 bubbles mhoram57, 18 Jun 2016 | Read review
5 of 5